I have been dealing with Black Diamond for years . I fine them very knowledgeable and helpful with…read moreanything I've ever needed. They carry a large selection of items and a Hugh selection of plants, trees and shrubs. Their prices are fare.

Good place to go! Knowledgeable staff for variety of things from landscaping to gardening to grass…read moreand whatnot. I highly recommend them.

The first Ross in Toledo. This store seems smaller than…read moremost I've been. The great thing about this one is the cleanliness. Everything is orderly and in its place. The door security was so friendly and welcoming to everyone. A smaller selection but you can still find and hunt for great bargains. Check them out.

It was great to have a store to replace the TJ Maxx we lost until, that is, I fell at home and…read morereceived devastating injuries to my legs, both of which were fractured and required surgeries. After 5 months, I am still unable to move without the assistance of a walker. My surgeon said I can expect as long as 1 year for recovery. My complaint is regarding Ross's policy of not allowing shopping carts out of the store. This means I am limited to buying small items that can be carried out of the store while still having both hands free to use my walker. This is a terrible way to treat handicapped customers. I couldn't possibly run away with a shopping cart even if I wanted to. I will drive a little farther and take my business back to TJ Maxx. They know how to treat their handicapped customers.

Unfortunately, I live in the neighborhood and this is my closest home improvement store. Every time…read moreI "run in there "I regret it. The staff are incredibly un council. Two days ago I purchased a bunch of vegetables, herb, and soil. I was able to go in and pay for it and then go outside and pick up my item. Two days later I go to do the same thing and they tell me, they can't do that. They say I have to pick a flatbed, go outside, get everything, pay, and then go. Two days earlier, we were instructed to do something else entirely. Needless to say, I left without buying so much as a stick of gum.I would've spent a few hundred dollars. Thanks Home Depot for saving me from giving you my business.

If I could give zero stars, I absolutely would…read more I ordered appliances in-store ahead of Thanksgiving, needing a new refrigerator urgently. Although I only needed the refrigerator, I was convinced to purchase the full bundle due to the price. I placed my order on the Wednesday before Thanksgiving and was told by the salesman that delivery could be as early as that weekend. I selected the following Friday--nine days later--because that best aligned with my work schedule. I was informed that I would receive a call on Thursday with a four-hour delivery window, followed by a call 30 minutes prior to arrival. No one ever contacted me on Thursday. I waited again all day Friday and still received no delivery window or update, despite receiving automated account text messages. When I finally called the customer service number included in one of the texts, I was told--without any prior notification--that my appliances were not being delivered at all. I had taken a full day off work to wait for appliances that had never even left the warehouse. The representative's response was, verbatim, "What do you expect? This is our busiest season." I attempted to reach the salesman who sold me the appliances, but he was unavailable. I was transferred to the manager, who at least handled the situation professionally. The following Monday, I received a call stating that the earliest delivery date available was Friday the 12th--another full week after my original scheduled date. I took yet another day off work. On Thursday I waited to receive my delivery window, which again never came. When looking for their number later in the day, I discovered that a window had been assigned, but I had never been notified. The next day I received a call from the driver stating he was 20 minutes away. I explained that my driveway is a straightforward drive down with room to turn around at the bottom. I receive regular deliveries by box trucks and even semis without any issue, including a similar box truck the week before delivering furniture. However, upon arrival, the delivery team claimed they were uncomfortable due to "icy conditions." My driveway is stone and cannot be fully cleared, but it is still completely navigable, as proven by every other delivery I receive weekly. They then offered to drop the appliances into my own vehicle and have me transport and unload them myself. When I asked if they could at least help unload at my home, they refused. I would not be able to lift full sized appliances out of a truck bed that is 3 feet off of the ground. Their manager then called to inform me that if the drivers were uncomfortable, they were not required to make the delivery--and they left with my appliances. I called the store again and was transferred to another manager who was shockingly unprofessional. She ultimately canceled my order, but informed me that my refund depends on when--and in what condition--the delivery company returns the appliances that they refused to deliver. So now, two weeks before Christmas, I have no refrigerator, have taken multiple days off work, and am at their mercy for a $2,000 refund. I strongly urge anyone considering purchasing from this store to look elsewhere. The level of incompetence, lack of communication, and unprofessionalism I experienced is truly astounding.

If I could I would give them zero it cost me $864 to get rid of the roaches that came with my $125…read morestove 6 months later I'm still seeing the little bastards do not go to this place your house will get infested with roaches

Very helpful staff and quality goods. Helped us with geting our grow light picked out and explained…read morethe warranty to us.

Best place in town for all your gardening needs. (Inside and out!) very knowledgeable staff…read more Standard gardening or more "modern" supplies, with grow lights, watering systems, plant enhancement food... you name it, they probably have it. Or can get it! Local center that gives you correct advice and products in conjunction with our NW Ohio weather! Thanks for being here!