I was referred to this company by my next-door neighbor. Once I called, Kraig came within two hours…read moreand got the job done wonderfully. He knew exactly what to do and told me about everything. Wonderful job.

I have a GE washer that I bought in 2020 that stopped working. I called Ace appliance and they said…read morethere's a 90% chance they can fix any machine they look at. They charged me $100 and could not fix it but offered me a $30 coupon off of one of their new machines. SMH I would suggest you not go to them just go buy a new washer. You're gonna be out $100 for nothing.

Max did an excellent job installing a propane conversion kit to my old gas stove. At first it…read moreseemed the stove was too old and the part no longer available. He persevered and found the right part. Got the job done quickly and carefully tested all adjustments before wrapping up. Very reasonable charges for the time he put in. Would definitely call on him again.

The food was good but the driver eft food near door in 25 degrees weather and never rang door bell…read moreto alert me the food has arrived. Luckily I walked by living room and seen a car in the driveway leaving which indicated the food stayed outside for a very brief time and was still warm. Ringing doorbell or knocking hard on door to alert homeowner the delivery is outside should be mandatory.

Your Home Depot Store #3848 - 1035 W. Alexis Road, Toledo, Ohio 43612-4201. This store has…read moreexcellent employees. Cory Tomaszewski - Appliances; Jackie & Caleb, Front Desk Customer Service. We purchased a GE (white front) dishwasher, on August 8, 2025, that had a number of issues and had to be returned. Cory helped us locate a Whirlpool (white front) dishwasher and started the return process, on August 26, 2025. We had a number of problems (complete disaster) with the Delivery/Install Service (RAS Logistics). Caleb (front desk) Customer Service began dealing with them. Jackie (front desk) Customer Service took over and continued to help us by contacting the Delivery Co., making sure that our credit card was refunded, for the GE dishwasher and keeping us informed at all times. Jackie is a TRUE Professional.

I have never been so stressed out trying to schedule an install. First I pay for my door measure a…read moremonth ago, I had to call them over and over to get someone to come actually do it! Then I come in to try and pick out doors only to get an estimate for the wrong size doors? So that has set me back yet another week. All I want to do is GET THE INSTALLATION I'M PAYING FOR SCHEDULED!! Went in today on my day off to attempt to do so .... no luck of course. Now I have to wait until later this week for another call back cause phone tag is my favorite thing. Why is this so complicated? There is a 4-10 week wait time to get an installation, I really don't have time for these games at this point.

I am giving a low rating today. The sales staff are very kind. Caring. They come out quickly when…read moreyou need something fixed. They are very informed when you are purchasing their appliances. The reason for my low rating is because the pest control company just left my house. I never had roaches in my life. They said the roaches are coming from the refrigerator I purchased from here. There were baby roaches and adult roaches coming out of the refrigerator. I am so embarrassed. I want to leave this here so others will know.

Honest, trustworthy, knowledgeable, all around a great business! I've went to them numerous times…read moreover the years. They helped me repair my dryer & my refrigerator/freezer. I also bought a washer from them that they delivered & hauled away the old one for me. I highly recommend them! A A Appliance 1248 W Sylvania Ave, Toledo, OH 43612 you definitely have a customer for life!

My brand new Samsung dryer I just had installed from Home Depot wasn't producing any heat…read more Household Centralized was able to come out earlier than the initial date. Doug arrived within the time frame today. He ran some tests and installed the vent duct. He showed me that there was heat now. I felt the heat from inside the dryer and I was thrilled! Great work Doug! Thank you!!

Household Centralized Service was contacted by Lowes when my parents, less than 2 month old Samsung…read moredryer just stopped working. I was contacted by this company, appointment scheduled, and within the week Tyler came to the rescue. He diagnosed the problem in less than five minutes. Parts needed to be ordered and a tentative two week date for install. It was less than a week when I received the call the parts arrived and another appointment made. Centralized was able to give me a time window conducive to my schedule and I should add, that prior to both appointments, Tyler called and assured me of his arrival. A hour later the issue of the dryer was fixed. The primary installers of the dryer either were lacking the skill or proper tools for the electric connection and Tyler should me the charred wires. Tyler was friendly, knowledgeable, professional, and quick. A big resounding YES in recommending this company.

The technician arrived on time and got to work immediately. He already had the correct part and…read moreinstalled it. He then turned on the oven to make sure it was working properly. Overall a good experience

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

I ordered all of our appliances from Derocher's for our new home build, and they installed the…read morewarming drawer. When we closed in April, we noticed that the warming drawer did not close straight or flush and has a gap of about 1/2" at the top. After notifying the builder, we nobody came out to look at it until May 19. The tech that came couldn't fix it but identified that it was installed with the rear higher than the front and that the installers would have to fix it and that he'd order some parts for them (not sure what parts). After nothing for a month, I contacted the person who sold the appliance on Jun 16. He responded that some parts were on order and he'd have to schedule instllers to come out. I asked what was on order and when installers would come out but have recieved no response. I've left multiple voice mails on his phone line and at both the Monroe and Sylvania stores in addition to my email inquiries. All have been ignored. It is now Jul 30 (2-1/2 months) and still nobody has contacted me.

We bought a set of appliances from Durochers about 3 years ago. Last September, our refrigerator…read morestopped working. During the first service call, the repair people somehow cracked the inside of the fridge. I was told there is no way to fix the damage. The refrigerator needs a part from Samsung that has come in damaged now 4 different times. Durochers can order the part for next day delivery, so they could have tried far more than 4 times, btw. The last time, the part sat at Durochers for over 3 weeks before they even inspected it. ​ We have repeatedly asked for a manager to contact us, but been ignored every time. We have not had a working refrigerator in over 6 months now, but Durochers hasn't offered an apology or any sort of assistance.

Handmade Toledo is an interesting place to stop and peruse items made by local artists. Many things…read morehave Toledo printed, painted or drawn on them. It's a quirky stop to find that perfect gift. They host several Toledo area shows throughout the year. Most things are made by hand but they also carry cards and other notions.

Neat local gifts. It's not a big place but if your looking for some handcrafted goods for gifts and…read moresuch this place will meet your needs. I wish it was bigger, but overall, worth the stop. The gentlemen out front was nice and very good at conversation about our stay there and where we were from. The products have a bit higher price but for local gifts and items, not super expensive. Treat yourself or someone else to some cool local gifts and art, and check this place out.