The location for this review is Maumee Ohio…read more In summary: If you want to explore there is allot of products to see.......but Shop at your own risk if you want a peaceful and comfortable shopping experience. We plan to limit visits or eliminate visits in the future. (+) Wide selection of appliances including a luxury lit hen section. Also furniture, flooring and consumer electronics. You could refurnish a whole house with contents of the store. (+ -) Prices for some products are competitive but others higher. I have had positive experiences with Sales people here who appear to work on commission, where they engage to help if needed but then back away to give space to the customer to comfortable shop. (-) But recently I have really wanted to purchase and appliance from them but the sales experience was so aggressive and negative we removed them as an option for the purchase.

I moved to NW Ohio in 2018. Shortly after, I called the Appliance Center and their technician came…read moreand changed the compressor on my fridge. I was happy with that service. In 2021, I remodeled my kitchen and bought my kitchen from their Maumee location. This time, they kept changing delivery dates and caused long delays in my project. I was mad but tried to be understanding given the pandemic. In 2025, the touch panel of the microwave oven they had sold me stopped working. I called them and explained the problem. They sent out a technician whose diagnosis after two minutes was (and I quote directly) "Touch panel failure". Duh! He then spent about 10 minutes on his computer and told us the part was not showing available and that we had to get a new unit. He did not take the microwave oven out of the cabinet, did not check whether the power was plugged in, did not open the back plate and look inside. He did nothing but try to use the touch panel. They he charged us $128.22 and left. Since I was busy at the time and had the old microwave that I could use temporarily, I postponed fixing the issue. Last week, I removed the microwave from the cabinet, opened the backplate and (after reviewing the user manual and watching a bunch of DYI videos on YouTube) figured that the internal fuse was blown. So I called GE parts hotline and ordered a new fused directly from the brand. After replacing the blown fuse, the touch panel lit up and the microwave oven started working. What bothered me was the fact that the technician had no interest in finding the cause of the touch panel failure and moved too quickly to advising us to order a new oven through them. Having fixed the problem myself, I called them up and asked to speak to the service department manager. I tried to explain everything chronologically but the manager was impatient, cut me off multiple times, and defended the technician's actions. He basically shut me down. I called a second time yesterday, hoping to talk to someone who cares about the Appliance Center's image, like the owners of the business. I was again routed to the service department manager, who repeated his earlier response. Not only the technician didn't do their job right for the price we were charged, but the manager was indifferent and uninterested in the experience that I, as a loyal customer, was trying to share with them. They lost me as a customer forever. I hope those reading my review will exercise caution when calling the Appliance Center for repair services.

Poor service with no follow up on repair parts. Left 5 calls with office and no service…read moretechnicians or supervisor got back with me. Very frustrating, definitely would not recommend this business!

Excellent company. They have repaired several appliances for me over the years. Today they came…read moreout to repair my dishwasher. They were fast, efficient, and friendly, not to mention they gave me some helpful information on the care and maintenance of the dishwasher. I highly recommend Rapid Repair!

We bought a set of appliances from Durochers about 3 years ago. Last September, our refrigerator…read morestopped working. During the first service call, the repair people somehow cracked the inside of the fridge. I was told there is no way to fix the damage. The refrigerator needs a part from Samsung that has come in damaged now 4 different times. Durochers can order the part for next day delivery, so they could have tried far more than 4 times, btw. The last time, the part sat at Durochers for over 3 weeks before they even inspected it. ​ We have repeatedly asked for a manager to contact us, but been ignored every time. We have not had a working refrigerator in over 6 months now, but Durochers hasn't offered an apology or any sort of assistance.

I have used Durochers for every kitchen appliance I have after having used big box stores in past…read moreyears. I cannot begin to report that Durochers had the best salespeople and delivery workers I have ever seen in the appliance business. For starters, saleswoman Kathy C. went out of her way to help me with scheduling my most recent delivery. Even on her day off, she kindly helped me with some questions I asked her about. The delivery and installation men were Superlative. I had the best experience with Justin and Stephen. They were very prompt and gave me updates on when they would arrive, complete with texted maps of where they were in terms of getting to my house. Their installation was very well done, and I contribute that to the attention to detail they had in doing it. They was extremely courteous and respectful. I give Durochers great credit for having delivery and service people like these two young men. Outstanding! I have always been pleased with the appliances, service and delivery at Durochers. In addition when I needed a broken refrigerator shelf replaced the service department was excellent. I actually received the shelf a day after I ordered it. I was also given information on how to get reimbursed by the glass company as the shelf was still under warranty. ( I want to add that I had a $500 gift certificate from Lowes that I could have used, but preferred to deal with Durochers instead. By dealing with them I avoided the aggravation and hassles in dealing with a big box store that I felt could care less about its' customers).

The staff are extremely helpful and they have a great variety of stuff! It's so much fun to shop…read morehere!!

Decided to make a quick trip in here for see if they had a table that would look good in my office…read more A friend of mine recommended I look I to this store since she has scored a couple of good deals before. For where they are located (it used to be a Carter Lumberyard) I was expecting more of a selection of items. And quite honestly, their prices were kind of high! I looked at a table that was clearly preloved (it had scratches and some other minor cosmetic damages) and they had it priced for $99! I literally did a double take hoping I misread it but it was really priced for 100 bones. Um, no thanks. Overall the selection was nil and the overall appearance of the store was run down. They could make the place a little more inviting instead of having it look as unappealing as it is in its current state. I know resale shops are hit and miss for finds but with the little bit of items I saw for I'm surprised they were as packed as they were.

I bought a couch there a few years ago and it was the craziest thing. One cushion hardly had any…read morestuffing in it. I had to buy 2 bags of fiber fill and unzip it and add more stuffing. Never heard of anything like that before!

Just left American Freight after purchasing a new bedroom set. Kevin and Kimbo have been amazing…read more They've answered all my questions and kept looking through their inventory when I would change my mind. They are kind and patient that's for sure. They were honest about what they had in stock and time lines for new products to get in. This is our second time purchasing products from them. And I will say this. We will be back for a third

My brand new Samsung dryer I just had installed from Home Depot wasn't producing any heat…read more Household Centralized was able to come out earlier than the initial date. Doug arrived within the time frame today. He ran some tests and installed the vent duct. He showed me that there was heat now. I felt the heat from inside the dryer and I was thrilled! Great work Doug! Thank you!!

Household Centralized Service was contacted by Lowes when my parents, less than 2 month old Samsung…read moredryer just stopped working. I was contacted by this company, appointment scheduled, and within the week Tyler came to the rescue. He diagnosed the problem in less than five minutes. Parts needed to be ordered and a tentative two week date for install. It was less than a week when I received the call the parts arrived and another appointment made. Centralized was able to give me a time window conducive to my schedule and I should add, that prior to both appointments, Tyler called and assured me of his arrival. A hour later the issue of the dryer was fixed. The primary installers of the dryer either were lacking the skill or proper tools for the electric connection and Tyler should me the charred wires. Tyler was friendly, knowledgeable, professional, and quick. A big resounding YES in recommending this company.

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Called late at night for a dryer squealing, ACE called me back first thing in the morning. Tech…read moreDylan was at my house by 9am, diagnosed, explained and fixed the dryer within 45 minutes. Ace will be getting further business from me. Price reasonable for the work done, parts needed and time spent

Basic hardware store at basic prices. Decent garden center,…read morebasic. Always hard to find someone to help. They seem apathetic when you ask questions. Seems more hardcore like you should know what you want before they get there. Great place to shop if you are in a pinch.

I bought flooring, unfortunately once I got it home it wasn't right. Sara in flooring helped me…read morepick out the flooring that is perfect. She also advised me on returning my first purchased and arranged for the pick up of the new flooring. She was amazing! Dana assisted Sara also! Alex at the service desk was also a great help!! Wonderful experience!