Best service you can get! So kind helpful and genuine. This is the place to get your car systems,…read morealarms, gps etc. the value is worth your buck. This is the place the stars come and the little guys like me. If you need it they got it. If you want it they will get it done.

Prices are very fair work ethic is amazing and most importantly they call you before they work on…read moreyour vehicle and are very fair on prices as far as parts and labor time they don't okay around and paid the bill with unnecessary labor. They get the car they inspect the car take care of your car. They fix it. You're out the door. I'm very satisfied and would recommend this Shop to anyone whether they were in the town or on the island.

Avoid the service department. While the service writers are really nice the technicians are not to…read morebe trusted. I brought one of my cars in for an oil and filter change with an included tire rotation. Having realized after the last time I did this they didn't do the tire rotation I told the service writer and he said he would talk to the technician and make sure it was done this time. When I got the car back I checked the tires, which I had marked this time before bringing the car in, only to find that the rotation was done on the driver's side but not the passenger side. I left in disgust only to realize on my way home that the tech didn't even check and adjust the pressure in the tires. Once home I used my compressor to correct the tire pressures and took a look under the hood. I found that washer fluid wasn't topped off either. I added half a gallon of washer fluid. I'm sure that there may be technicians working there who are good and honest, but it's a crapshoot and you don't know who you will wind up with working on your car. I really expect more from dealerships. My advice: Either do the maintenance yourself if you're able or find a reputable local independent shop to do it for you.

I currently lease a Chevy and use the East Hills service center for any recalls or servicing…read more I've been here a few times and have always been treated very well by both Bob and Chris at the service desk. They go the extra step to try and get you in and out and make sure you understand the process. They have a tv, wifi and coffee machine for those who wait for their repairs. They've always addressed my issues and I definitely recommend this dealership for your servicing needs. Great job guys!

All I have to say is that Niko's Way Auto Repair went above and beyond to help me with a massive…read moreproject on my car! As a single mother on a tight budget they made me so happy it brought me to tears! I will continue to be a customer of theirs as long as it continues to supply such great service! The staff was never anything but kind to me and I want to thank them from the bottom of my heart!!! Thank you for helping get one more boulder off of my back!!! Thank you so much again for all your hard work, and dedication!!!

Went for a 49.99$ oil change . Turns out they said needed fluids flushed 450$! Later ! Also said…read moretie rods had hole in it and is leaking grease for another charge of 750!! Took to Subaru today day after for a 2nd opinion and they assured me nothing is leaking no hole!! So , after I almost fainted and had a meltdown due to what Nico's told us ! Save your money and aggravation and find a reputable dealer or shop to get all your car repairs . Thank God I went for another opinion and now will never go back to these crooks again ! Probably didn't even need fluids changed ! Live and learn

if you want to risk your car just go there ,poor customer service,no respect for their customers…read more they damage your car and they feel so proud of it ...useless car wash I have ever seen my life

No available bathroom after having to wait for over 30 mins for service, Manager was extremely…read morerude, telling me he did not need my business when I complained about the bath room. The actual wash is very expensive for poor cleaning. I would greatly suggest looking around, since in today's world you should get your moneys worth and be treated with some respect.

Great dealership Friendly, knowledgeable and honest staff…read moreSales and service department both are top notch

I am the father to my son you not only ripped off on the 2004 Jeep Grand Cherokee, but sold him an…read moreUNSAFE vehicle that could've gotten him injured or worse. Here is the correct timeline... Thursday 9/21/23 my son who bought that trash called me in a panic over the multitude of issues he had. I called your place and spoke with Brian who sold it to him. Brian said in his words, "Well buddy, he has a 90 day warranty on it, so don't worry, have him get it here and we will take care of it." After explaining to Brian the issue was more than windows not functioning, he did say it was still under warranty and you would "take care of it". So, same day my son drops it off to you. I called to clarify with Brian what your shop will do. When I called, I got someone who wasn't Brian, but when I asked for Brian, I was immediately sent to a general voicemail box. I waited to call back a couple hours later....same crap. My phone number was obviously flagged so Brian wouldn't have to speak with me. My mistake was that I mentioned to Brian I lived out of state and unfortunately couldn't be there to assist my son (who you took a jab at in your response to my other son about him not being able to "express his concerns on his own") is mentally ill and has bipolar disorder. Besides that, he knows NOTHING about vehicles, nor did my ex wife who was with him. So in theory, you took advantage of that unbeknownst to Brian that my son is mentally ill. His brother came with him to defend him because your slimy sales tactics surely would've intimidated him. Saturday 9/23/23, they call and notify him "everything is fixed" and is in good working condition, come pick up when you're able to. Within an hour of him picking it up, he got stranded in a parking lot near his home (not on a beach off-roading as you falsely claimed) and I had called a tow truck place to have it towed to his house. Sunday 9/24/23, I contact my mechanic who is the grand master of Jeeps, thankfully. He said to get it to his home in Farmingville, in which we had it towed there. Monday 9/25/23, my mechanic takes a good look at it whilst up on his lift. He said in his words, "I really am sorry your son was taken advantage of like this. I have heard of other similar stories about JTL and the nightmares others have had." He takes a few pics (which I will be sharing on this review) and said to me, "The entire under carriage is swiss cheese. I will need to replace both rocker arms which both were cracked, tie rods, CV joints, all 4 shocks are blown out, brake lines are shot, wheel bearings decimated, and that was only within the first half hour of him inspecting it. There is much more John, but I really don't want to bore you with the mechanical details, only to say this first repair with parts just costed me $1806 out of pocket, and that is a major deal only because I am friends with this mechanic. This work will HOPEFULLY make this Jeep somewhat safe and roadworthy, but not 100% guarantee he said. The ball joints will be next on the list to be replaced, but it's not an easy job he said because there is quite a bit to remove to get to them. What a line of BS you said about it being "covered in mud so he must have taken it of road" Yeah ok buddy whatever other lie you have to advertise in your snake oil salesman reply to the public you gotta say. Do you know their driveway is dirt as it is shared driveway with a landscaping company who also uses it to enter the street? Nah, you wouldn't know nor would you care, but you have no problem making another false statement saying he took it off road. You honestly think if he took it say on the beach to "off road" that it would've even made it 8 feet without the entire under carriage being left behind and the axels/wheels falling off!?!? You know who and what you are John. God will judge you by this and all the other times you have screwed people over. Sorry you feel the need to rip vulnerable people off. What a great reflection of a "family business" you represent. Wish I had $$ for a good attorney, but it's going to repairs now.

This is the place that you want to take any car that needs service. There isn't a more honest place…read morein Long Island. Going on 22 years as a satisfied customer I trust Andy and his Team with all of our 5 vehicles. Andy is great, and personal, and will always give you recommendations so you do have to pay extra. Geno

Andy has been my family's mechanic for years, and I can confidently say I wouldn't trust my car…read morewith anyone else. This time, he took a problem that could have easily left me without a vehicle altogether and completely turned it around. He got me back on the road with my car running smoothly and perfectly again, and at a great price. Andy is honest, reliable, and truly cares about his customers. I'll continue going to him as a loyal customer for years to come.

I have my 2024 Mercedes GLE63S AMG serviced here and they never fail! Quick service done very well…read moreand extremely fair prices. Thanks guys!!

Honest mechanics are very hard to find I would recommend this shop for women who find it hard to…read moreget their cars fixed and get bullied to get repairs not needed

First off I did not end up buying a car but I will explain. I reached out via email on a low…read moremileage 2012 Nissan Versa I was interested in and Steve promptly called me to discuss. I was looking to a long distance deal since the car was in NY and I live in MA and was not able to get down quickly in person. He quickly addressed my request to see the undercarriage since I could not inspect in person and sent me a video. I did research on reviews of Sweetheart and most all were positive and they have a spotless BBB record so I was confident to buy from them. He was helping to set up transport but as we were in the process of working through a deal someone local came into purchase the car. Steve actually called me to give me first crack at buying since I inquired first which I thought was outstanding where I think most dealer just want to make the sale and get it done and get their money where mine was a bit complicate with coordination of shipping. I said OK to go ahead and make the sale but if things fell through to consider me as a backup. Overall I thought this was a great experience and believe this is a trustworthy dealership and a good place to buy a used vehicle from and wish there were more used car dealers out there like Sweetheart!

Disrespectful the whole buying process. Sold me a car that blew up 2000 miles later. Super…read moreunprofessional will never buy a car from here again. Makes too many promises to get you to buy but doesn't follow through with it. Once you pay and key in hands it's "you bought the car as is"