My fiancé and I booked online with Lost Reef Adventures for our first ocean dives. We were…read morecertified back in October in a fresh water quarry. The day we went, the waves were pretty choppy. I got in the water and panicked. Kelly, our guide, expertly made sure I got back to the boat. Spencer, our dive master, helped me up and reassured me the whole time. I got to spend the next couple hours hanging out with Spencer and robin (the captain), which honestly, was a great time. What I loved is how committed they were to safety, and also making me feel valid in my decision to abort the dives. My partner successfully completed two dives and had a fantastic experience with Kelly guiding him. If/when we're back in key west again for diving, we will definitely book with Lost Reef again!!

Lost Reef Adventures...the worst dive shop that I have encountered in 30 years of scuba diving…read more The negatives: The owner, Nick, was extremely unfriendly to the point of being hostile. He had a serious attitude problem and had no idea what the concept of "customer service" meant. He just stares at you, waiting for you to say something...it's really creepy. After telling us to show up at 7:00 for the morning dives, no one from the shop bothered to show up until 7:45. The crew was only okay. The dive master acted like this was an annoyance to be taking us out on a dive...like he just wanted to get this over and done with. He just swam around for 45 minutes until it was time to re-board. The boat pilot told us, "We're not leaving the dock until you get your gear ready." There was one guy (with a mullet and ear rings) that was pretty cool and very helpful. The equipment was fair, but had some issues. The first tank that I hooked up to only had 1200 psi, turns out that 1/4 of the tanks onboard had previously been used and not removed or refilled. The fact that they all had the rubber covers on the valve (indicating a fresh tank) made it very confusing as to which tank to use. My dive buddy's regulator was inoperable. The dives were fair at best. I guess Key West really isn't that great for sea life when compared to the USVI or Belize, buy the dive master didn't even bother to point out sea life. EVERY dive I've been on in 30 years had a dive master that took pride in his/her job and did their best to point out - things to see - during the dive. I told the travel office on the base at Sigsbee not to recommend them. There are vastly superior shops like Southpoint Divers and Captain's Corner that will give you a much more pleasant experience. I dove with Southpoint on all of my subsequent dives in Key West. The positives: The boat was great - lotsa space for everyone, safety equipment was plentiful, and the safety briefing was well done. As I mentioned before, one of the crew (lives in Roatan, Honduras and was visiting his daughter) was very helpful but unfortunately, he was the exception. The BCDs, masks, and fins were fine. There's not really anything else positive that came out of my experiences. Do yourself a favor and use one of the other dive shops in Key West.

We went diving with Captain Hook's Key West over Fourth of July weekend and had a great time doing…read moretwo reef dives! The dive shop was organized and the process through the morning went smoothly. For a 9AM boat time, we got to the ship just before 8AM. The waiver process, just like the process to register for the dives, was smooth and well rehearsed. Gear issue and transportation to the boat were seamless. All the folks in the shop, on the boat, and diving with us were so friendly, informative, and personable, and most importantly made us feel safe! Disclaimer: I'm a super novice diver so my only goals were to be safe, see some fish, and reinforce the basics of scuba. All three of these goals were achieved with the help of Captain Hooks! Once on the boat, we got all gear issued and did two 45-min reef dives. Wildlife was great, gear was great, and so was our dive master! Truly exactly what I was looking for. I would gladly sign up for more dives with this team!

We went diving in Big Pine and Marathon, 4 dives total. They were some of the best I've ever done…read more We saw sharks, barracuda, lobsters, giant groups, eagle rays, as well as abundant other colorful fish. The reef was vibrant and the water calm. What a great day. Our dive master Jennifer took care of everything. All we had to do was jump in and enjoy the view. I would definitely do it again.

Kayla, Dennis and the captain did an excellent job at making sure we were safe and had tons of fun…read more Super kind and friendly and the prices were very fair Thx!

Great charter ship for actual SCUBA. Did not use them for the SNUBA, but based on the way they ran…read moretheir boat, I'm sure it is a great experience. We ended up using them based in a few recommendations to dive the Vandenberg on a Sunday morning in Key West. They weee very accommodating and the setup process was simple. Waivers were done digitally, so everything was set once we got to the boat. Parking and directions were simple, which says a lot in Key West. Once we boarded, they helped us every step of the way. The dive briefing was thorough, the captain did a great job, and our guide/DM Scott was very effective. We did a two tank dive, so the second dive was a shallow reef. Visibility wasn't great, but we made the most of it and had a fantastic second dive as well. I haven't dive with all of the operators down in KW, but I would have no problem recommending divers to SNUBA. Thanks for the great dive and team!

These guys are the best! It was my husbands first dive and they were like,…read more"Hey show up for the class and if you hate it and don't feel comfortable in the pool, no obligation!" And they allowed me to tag along and snorkel. David the dive master was super patient and kind. My husband was super comfortable following him on the dive and he loved his time at the reef. We of course had that "one know it all guy" on our dive but the crew was so patient and kind with him. Thanks to David for being an awesome teacher, the captain and crew for helping me out so I could snorkel and be part of the adventure. Thank you Leslie for answering all of our annoying questions and encouraging us to go. Wish we had more days in Key West, we would have gone again!

Captains corner is my favorite dive center of key west! As a local, who lives here I dive with…read moreCaptain's corner about twice a month. so it's about time I write a review to help other tourists and people choosing a Dive shop in Key West. The entire crew from the front desk, to the deck, hands to the captain, are all amazing and make you feel safe. The crew here are seriously the BEST. even people that work here always dive with them on their day off that's how great these guys are! The boat is great, freshwater showers, and an upper deck seating area with great views. They even have a fresh water hose on board to rinse your gear off. Other Dive operations in Key West don't allow this. they want you to use their dunk tanks back on shore. Captains corner is also the most popular dive shop in Key West, which I like as a solo diver. It's easy to pair up with a buddy on board. This is important because in the Florida Keys most dive shops do not automatically give you a Dive guide in the water. You have to pay extra for a guide, so make sure you have a buddy! Also because they are more popular shop, they are less likely to cancel on you for having not enough people on board. Captains corner is more dependable with daily trips. My Favorite dive site is the Vandenberg shipwreck. It's an advanced dive 100 feet depth so they make sure only advanced divers with the proper experience can go for everyone's safety. If you aren't advanced, you can get your advanced certification through them, so you can do this Dive!

If you make a reservation with this company, please know that they use a third party to steal your…read moremoney. The third party is FareHarbor, which should be called FAKEHARBOR. I had to cancel this reservation and now here I am on day 8 still waiting on a refund due of $2300, which they demand up front and in-full. FAKEHARBOR already deducted funds from this charter, yet they don't refund the customer with the same timeliness, even though they were never given permission to take my money. My Council will be going after Your Island Charter for my refund, plus interest and attorney's fees (and other), because I never authorized them to use a third FAKEHARBOR to take funds from my credit card, leaving me to continue paying interests on said funds.

Pretty disappointing experience to pay so much for a private charter captain!…read more We pretty much got skunked trying to snorkel for keeper lobster or fish for keeper yellow tail snapper, grouper (or any other fish). Our captain was short on fishing rods and tackle. In fairness, this was only a 4 hour charter (at $600+tip) and the weather was 3-4 feet but we pay these guys for their knowledge, to put you on fish and navigate/back up plans for choppy seas.