Had to visit the ER today. Not an emergency, but they got me in to see the doctor within 5 min…read more They took blood, a urine sample and a body scan within 15 min of that. I waited about 20 min for the results while the registration lady collected my insurance info, then was discharged after they administered pain medication. An hour all together. Thats the way ER should go. The staff were all friendly and caring. They offered warm blankets in the secondary waiting room that had large comfy recliner chairs.

I went to the ER at Medical City Mckinney Texas on 121 in Mckinney on 6/22/26 around 5:30 pm…read more Presented with high blood pressure, light headed, and shortness of breath. Walked into the facility with my neighbor, who had brought me in. They took me back fairly quick (about 10 minutes) Nurse hooked me up to take my BP and O2 stats. BP was very high (224/110ish) O2 levels up and down between 82-93. Daughter had arrived about 10-15 minutes later and came back to the ER room. Nurse 1 comes back with EKG machine and declares the machine does not work and needs to get another machine. 45 minutes (could have been longer) another machine was tried for an EKG by same nurse and declared that machine did not work either. Rolls that one out. The nurse tried to draw blood and was unsuccessful. Another nurse comes back in to try to draw blood and after the four attempts and multiple bruises was finally successful. (approximate wait was another 30-60 minutes). Only blood was drawn at this time. I now have 5 puncture marks where they were digging for a vein and bruising was already seen. Blood was drawn from the tube that was put in the arm to administer medication and future blood draws. A new Ekg machine wheeled in by a new tech. He runs the EKG and there is no paper in the machine. He does not know how to load the machine and has to ask for assistance. At this point I am very stressed with all the malfunctioning equipment and lack of experienced staff. PA comes in the room after about an hour to 2 hours later (no meds administered for BP yet) PA asks me questions but offers nothing medically (my expectations for the PA were that I would know what was causing the spike in BP or at least be given medication to bring down the BP but that did not happen.) PA leaves O2 stats are still fluctuating. I asked for a manual BP check because I have numerous issues with the automated BP machines in the past. I was told by Nurse 1 that she did not know where a manual cuff was. Respiratory therapy was administered around 8 or 9 (not totally clear on the time) Administered a breathing treatment. Nurse 1 comes in and I again asked for a manual BP check. She said she was really busy (I must add that I witnessed, as did my daughter, Nurse 1 and the PA having a race with the wheel chair in the hallway, they were playing around and laughing prior to me asking for a cuff. Thoughts were they had time for THAT but not time for the patient. ER's are very stressful for patients and staff. I am all about laughing and relief from the stress but as a patient being ignored, the optics were not great. Sat in the ER about another 3 hours before anyone even checked on me. I had gotten up about 3-5 times to use the restroom during that time. No BP meds administered yet. It is midnight and finally a physician comes in and says "I see the BP medication is not working" to which my daughter and I both announce 'NONE were administered". She says we are going to have to admit you because I cannot let you leave with your BP this high. No beds were available. It's midnight and it is obvious that no one in a bed was going to check out at that time so I waited. Meanwhile I asked again for a manual BP check. Physician leaves, my daughter goes to my house to pack a bag. And about 15 minutes after the physician leaves they bring in BP meds. Let's be clear I was admitted at 6:00pm and no meds until midnight. A paramedic came in to take a manual BP but struggled with the cuff. He had to get another one stating the other one did not work. He fumbled with it and kept trying to see if he could read it, looked up at the monitor and stated it's the same as what is up there. I am no expert, but it appeared he did not know how to manually take my pressure. I truly cannot prove that but given everything that had happened up to that point, coupled with all the malfunctioning equipment, my confidence was waning. Meds were not administered for my BP until after midnight. Not enough room to continue the story but I will end with I Left against Medical advice after a number of other things happened. Checked into Medical Center Dallas Heart and Vascular and received EXCELLENT care. Within 10 minutes there I had EKG, Blood work with only one try, Chest x-ray, and medication to lower my BP AND the doctor had come in!! That is how it should be. Medical City Mckinney should be shut down. Notifying, CEO MC Mckinney and Dallas AND Medicare AND Robert Kennedy. Unacceptable.

My doctor, Michael Yao is very caring and knowlageable. He…read morelistens and acts on your concerns. his staff is gracious and professional. A+ A+A+

Billed for labs that were not done. Was quoted $350 for HRT…read more After receiving HRT, said I need to come in for follow up in a month. I assumed that was in the cost since not covered by insurance. Then they billed me for $268 for that one month follow up.

Top notch urgent care center! The receptionist was very helpful and knowledgeable re insurance and…read moreexplained the fee I would pay. The intake person asked a lot of questions and the doctor was very friendly.

SO glad I found this place. Convenient location, easy parking, quiet area off Eldorado Parkway…read more Easy to book appointment. Friendly, professional lady at the front desk. Good nurse. And GREAT nurse practitioner. Friendly, no frills, thorough, good treatment plan, and immediate treatment along with the right medication. Felt like a new person 5 hours after the visit. I live in McKinney part time, primary NP is elsewhere, very happy to find this place especially given difficulty of finding a primary care provider in McKinney who will accept anyone in their 60s or 70s even if they have self-paid, nationally known private insurance they pay a fortune for every month. Nice to find a place that takes providing medical care for all seriously no matter what their age.

The ladies that work here are the absolute best. Very kind, very efficient. I will never go…read moreanywhere else. I have used them year after year-I have had problems that require extra evaluation but mostly I slide thru with clear scans! Either way they treat everyone with dignity and professionalism. It is not a scary place to go. The front desk lady is always kind and efficient too. Thank you all for making this a comfortable exam.

Scheduling was a breeze. An automated voicemail confirmed an order received from my doctor. I was…read moreable to schedule a mammogram using the online portal. The lady at the front desk was warm and very helpful. Heather, my technician, greeted me promptly at my scheduled time. She was gentle, quick, and very friendly. I was done within 10 minutes. Great experience and highly recommend.

The entire staff was helpful and friendly. They made me feel very comfortable and at ease. The…read morefacility is very clean and orderly. I have used other day surgery centers in the past and this one was the best by far.

Surgery center billed over 135k for outpatient surgery that lasted less than two hoursread more

Dr. Perijoc is the absolute best, to the point that we didn't hesitate to stay with her practice…read morewhen she went to a concierge practice. If you are wanting someone who sees you within 5 minutes of walking in the door, spends 5 minutes with you and writes you a prescription, you may not be a good fit for this practice. Dr. Perijoc spends time with you, asks a lot of questions and runs tests to determine what going on with you. She writes prescriptions when needed, but she also addresses prevention and suggests supplements to keep you from needing prescriptions. Her knowledge is extensive and she works hard to ensure that you are not put into a box as many providers are forced to do when they have to see so many patients per day to be able to actually make a living. But if you are looking for a quality provider, she is the best we have ever seen. She is careful with your health and works to not over or under treat any condition. I am glad we finally slowed down enough to put our health and that of our kids first. We all see her and all are healthier for it!

The doctor does not do what they say in ordering bloodwork. For me they ordered more than what I…read moreexpected and asked for a specific price on and then sent me an huge bill. Have not been back.

Parker was a great help to my mother when she was seen at Medical City Hospital very kind and…read morerespectful and most of all very caring.

The ED is AWFUL. Abuse of power, abuse of patient rights, unlawful (I have videos), dismissive,…read moreunhelpful, treat patients poorly. Both physicians (specifically Dr. Kyle Cash) and nurses lack the due diligence, preparation, knowledge, timeliness, expertise, professionalism, compassion, and care. I will go as far to say even straight up offensive. You can forget about asking for any sort of pain mgmt, they will treat you like a junkie, ignore your requests, give whatever they want/when and how much, despite what you know works based on history and records. They will completely disregard any feedback or offer follow up solutions. It's so embarrassing. There is nothing comforting about this department. When you are the most vulnerable and feel your worst, you shouldn't feel unsafe, unheard, or unsupported in an ED. I used to speak so highly of this facility and have the upmost respect for the medical community given that I gave birth to both of my children in the Lewisville branch, essentially lived at Children's after my son battled cancer for 7 years (survivor.), then I too had a major medical issue at this hospital. All this to say, I've been around for a long time. Medical City McKinney has gone downhill. It's scary. It honestly wouldn't surprise me if they're full of lawsuits. Their escalation process is a joke, it's built to protect THIER pockets, and not their patients. You've been warned, you put yourself or a loved one at risk by coming here. They are bullies, and are very much checked out. If you do find yourself here, make sure you protect yourself and record/document all your interactions because they WILL lie. I wouldn't recommend this ED to ANYONE. I hope they get externally audited one day and get a much needed clean house. Huge. reputational risk.

I have gone to Dr. Khan for over 34 years . He has staff members that have been there for that many…read moreyears as well!! They are amazing ! I do hate the fact that I in am continually in his office. Amazing doctor and Mary is his PA and she just as amazing!

From the owner: Best Oncologist and Hematologist in DFW! Offering the most advanced, patient centered care to DFW…read morefor over 40 years! Call us today! 972-548-9690.

To the Emergency Room Team at Baylor Scott & White in McKinney, Texas…read more It was 9 pm on the evening of June 8, 2026. My son's head had been bleeding for two hours. It was a small cut. 15 years as parents and we'd never had the need for an emergency room. 5 years in Texas, we were unfamiliar with the reputation of the area's emergency healthcare services. Equidistant ER options at Cook Children's, Texas Health, and Baylor Scott & White; wanting the best care for our son and experiencing the anxiety of knowing we didn't have insurance to cover the cost. We walked into the Emergency Room at Baylor Scott & White (BS&W). The waiting area was full, though not cramped or overflowing, everyone in a seat and many more available. We waited less than five minutes at the registration desk. The team of nurses managing the intake process was amazing. We just needed to know if the cut required stitches or if we could manage it at home. They asked Dr. Danny Zheng for a quick assessment, and he recommended one staple stitch. A very fast procedure, he met us in a small room off to the side of the waiting area, cleaned the wound stitched it and explained the steps for aftercare. A few minutes later an attendant wheeling a computer on a cart came to us, she completed the registration and paperwork, and we were done. We were in and out in less than an hour. It has been a month since our visit and the night still plays in my head repeatedly. I have told the story to many, and now I share my impressions with you. I am trying to find the right words to convey the kindness of the ER nurses and Dr. Zheng. How considerate they were to have Dr. Zheng look at the injury before entering us into the system. Learning we didn't have insurance, they informed us that the BS&W ER operates as a non-profit organization, and without judgement told us of the many financial resources available to us. These may seem like standard care and processes to many, but to us it was so much more. At the Emergency Room of Baylor Scott & White in McKinney, TX we experienced a team of medical professionals who put human care first, who worked in an open space with loving energy; who made us feel heard, welcomed and cared for us despite our financial circumstance; a team who worked together to keep the ER running smoothly, creating a space of comfort and peace for those walking in who are experiencing moments of so much distress. I thank you for your presence, your energy, your commitment, your care and attention to our family. May we never again experience another emergency requiring an ER visit; but if we do, I will choose and trust the medical professionals at Baylor Scott & White in McKinney without hesitation.

Brought my brother here to have a few test done per his primary care doctor. From the moment we…read morechecked in until the time we left, we had excellent care. After his procedures the doctor came and spoke with me. He was very professional and detailed. He spoke to my brother as well. My poor brother, lol, remembers nothing. He acted as tho he understood. God bless him, lol. He's in excellent care with these doctors and nurses. I left with a good feeling and elated for my brother. #McKinneyTexas #CollinCounty