Hardly no wait time, saw amazing professionals that listened to my ailments and true helped.read more

Went in with a bleeding wound, they ( Manager) on duty wouldn't accept insurance, as they…read morepreviously had done , rather he decided that it was Medicare only . Clearly a case of Age Discrimination, So with blood running down my arm, and being on blood thinner, i had a decision to make, I left and went to a different place. Money oriented rather than medical based decisions, Stay away ! there a reason the parking lot is always empty! No option to mark a ZERO star!!

Dr. McDaniel always listens to me and provides awesome guidance and advice. He is great at…read moreexplaining things without talking down. He and his staff are caring and kind and I have never felt rushed. The office is very nice and clean. Another plus is...they do not make you wait forever to been seen. I highly recommend Springtown Family Health and Dr. McDaniel.

That office is so helpful! My son and I have used it several times. The provider stayed late to…read morefill out a physician release form that allowed my son to participate in a wrestling tournament. We are so grateful to have him right up the road!

I live in Granbury, but the closest urgent care is Tricities. We've been to this location a few…read moretimes in the last year and had a good experience. Not so much this time. When my son developed a sudden cough on a Friday night, I checked the website to make sure Tricities had rapid Covid tests (it said they did, right on the landing page), and then drove 45 minutes to get him checked out. When I walked in, I was directed to a posted sign that said the office was out of rapid Covid tests. Okay, fine. Annoying that only people coming into the clinic would find that out, but I could take him somewhere else for that part. I said I would just get my son checked out to make sure nothing else was going on. Then I was informed that due to a "new policy", I needed prior authorization from our doctor to have him seen because of our HMO plan. The reason I brought him to urgent care is because it's the weekend and his doctor's office is closed. Thus, the "urgent" part. What's the point of an after-hours urgent facility if you need paperwork from your regular doctor to be seen there?! To top it all off, the receptionist was curt, unfeeling, and seemed almost triumphant that as she pointed out each new piece of information. Some suggestions: 1. If there aren't any rapid Covid tests, then that information should be posted on the website, perhaps on the landing page that claims there are rapid Covid tests. 2. A new policy that affects a large group, such as those with HMO insurance, should also be posted on the website. 3. A receptionist with a shred of friendliness sure would be a nice addition to the front desk. I can assure you we won't be back.

Bedside manner needs to improve immensely! My grandma is older and has trouble hearing and…read moreunderstanding care management. I was truly disappointed to see that my grandmother was not only profiled as a pain med pusher without further questions but was cursed at after not understanding the correct meds to take. It is your job as a physician to make sure that your patients can understand you. If your loved one is elderly and seeking help find a different doctor.

I've been going to Dr. Brock for a workman's comp claim due to a massive rotator cuff tear. Dr…read more Brock went to bat for me to make sure that workman's comp would approve the surgery. At one point while doing physical therapy, not knowing how many times to do the exercises at home, I was doing them way too many times. When I told Dr. Brock about the number of times I was doing the exercises, he got upset with me, and instructed me to only do them 2 to 3 times a day and no more. The fact that he got upset with me really, REALLY impressed me. That told me that he cares for his patients. Every other doctor I have been to, literally, if given the same circumstances, would have simply told what to do, and that's it. Don't get me wrong, he didn't chew me out, but the look on his face and the tone of his voice showed me that he really does care for his patients. Not only am I extremely impressed with Dr. Brock himself, but also everyone who works there. They treat me like family and make me feel welcome every time I show up for an appointment. I will always strongly recommend Dr. Brock to anyone who is in need of medical care.

I was scheduled to have a same-day surgical procedure on 10/22/25. I went in the day prior to…read morecomplete my preadmit labs and paperwork and then had the procedure on 10/22. I have worked in hospitals for 45 years and I must say that I have never been treated as well as I was at PPGH before, during, and after my procedure. Every employee I had contact with had such a great attitude! It seemed like everyone went above and beyond to make sure I was comfortable and well cared for. I think Mineral Wells and Palo Pinto County have a real jewel in their local hospital and should be very proud. I'm more than happy to have all my medical care done here instead of driving anywhere else.

My mother was taken into trauma with a cardiac event and ultimately was not able to recover. The…read morecare she got and the treatment of our family during that time was top-notch. We had very good experiences with Doctor Gray, Doctor Covington and many nurses including Julie. The social worker was also kind and helpful. I wish I could remember the names of every person that was involved in the almost 24 hours she was there but so much of it was a blur. If such a terrible thing had to happen I feel like we were lucky to be in Mineral Wells at the time.

Kiara is fantastic! She's incredibly knowledgeable and always makes you feel comfortable, no matter…read morewhat service you need. She takes the time to explain everything clearly and presents all your options before you decide on a treatment or service.

I have used Dr Dewar for some 20 years and have always been completely satisfied with the…read moreexperiences that both my wife and I have had with each appointment and colonoscopy procedure that we have undergone. I am now scheduled for a 5 year re-exam. Scheduling was a little bit of a problem in that the telephone number given in the email notification goes to an automated system that switches to voice mail after an extended wait on hold. Calls were not returned, so I had to contact Dr Dewar's office at the number I had from a previous visit.

I absolutely love Dr. Dewar! He's very knowledgeable and kind. I've had to see a gastro specialist…read moresince birth due to issues I was born with and he's by far the best I've ever been seen by and the reason I have kept seeing him for over 16 years now. He takes his time, answers your questions, and can make you smile! He's performed many colonoscopies and endoscopies on me and even referred me to a great surgeon the times it was required. I do wish it was easier getting a quick appointment sometimes but I think the people up front do their best to work you in where and when they can. His nurse Nina is also very nice and informative, if I get her voicemail she's always prompt to call me back. Overall, if you need a gastro Dr, he's the man to see! Big thumbs way up for Dr. Dewar! Jocelyn Proulx-Smith

I totally recommend Landon! A Physical therapist that works here. I would give Landon 5 stars! Some…read moreothers NOT SO MUCH!

Moss has treated me on 2 occasions. The office is beautiful and clean. The staff is professional,…read morekind, considerate and knowledgeable. I highly recommend them.