I had a deeply disappointing experience with Device Fix It on Pulaski in Chicago. I entrusted them…read morewith my PS4, and it ended up being almost two years before I got it back. Initially, they quoted me about $100 and said a part was needed, but after that, the communication was abysmal. I spoke directly to one of the owners, AJ, who repeatedly promised to get back to me within a week--but never did. He did this on 3 separate occasions. When I finally returned after nearly two years, AJ was clearly embarrassed--he admitted he hadn't touched the PS4. The lack of professionalism, follow-through, and care for a customer was shocking. I gave them multiple chances considering I wanted to support a young entrepreneur, and they let me down every time. I can't recommend this store at all--just unacceptably poor service.

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

What everyone else says - Jay is great!!! Super friendly, gives you options, doesn't sugarcoat…read morethings, and gets your device back to you as soon as he can. That he has an area dedicated to dogs is an extra plus . Everyone in my family is using Gadget Garage. We'll keep using it until Jay sells the business or decides to retire. Highly recommended.

Fantastic experience. I read the other reviews and headed to see Jay. He is friendly, provides…read moreoptions and gets the job done on time. Highly recommend.

Recently, I brought in my Samsung Galaxy A13 to be repaired because I had accidentally dropped the…read morephone and the screen got cracked. I dropped off the phone and returned an hour later.... OMG! My phone was like new! I even put on my reading glasses to take a closer look. Not only that, the repair was reasonably priced and the man who did the job was polite and friendly. Thank you, sir! Now I know where to go for cellphone repairs!

Great communication, very Professional, and fair pricing . Brought in a nintendo switch to be…read morerepaired and came out better beyond expectations. at my own fault I brought in the wrong part and they replaced it for me free of charge . will be returning for all my devices needs

Excellent communication, great advice, and very professional service. Would definitely come back!read more

From the owner: We repair all brands of cracked/broken cell phone screens. Free estimates for cell phone repairs…read more We will repair while you wait in our lounge area. We repair all brands of cracked/broken tablet screens. Mention you saw us on Yelp and we'll give you 10% off your repair. We also repair broken laptops and game consoles such as Playstations, XBOX, Nintendo Switch.

Price reasonable, honest and quick service. Only had to wait 30 mins. Thank you!!!!read more

Came in with a broken glass back on iPhone, left with more issues with buttons and flashlights but…read moreat least the back isn't shattered glass

The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Got the back glass replaced of iPhone 16 pro max. Apple icon is not on phone anymore. Replacement…read moreglass cracked 2 weeks later from taking off case.

From the owner: A mobile phone repair service that comes to you fast fixes, quality parts, and convenient service…read morefrom our mobile repair car right outside your home.

They responded to my message immediately, repair my phone very fast, and the price was great!!! Im…read morebringing my laptop to be repair there soon..

Took my iPad in they changed battery and charging port,worked fine a couple weeks now it won't hold…read morea charge,I think they use inferior parts , the owner would not give me a refund now I have an iPad that has to be plugged in so it can run I wouldn't use them again I don't recommend