Recently, I brought in my Samsung Galaxy A13 to be repaired because I had accidentally dropped the phone and the screen got cracked. I dropped off the phone and returned an hour later.... OMG! My phone was like new! I even put on my reading glasses to take a closer look. Not only that, the repair was reasonably priced and the man who did the job was polite and friendly. Thank you, sir! Now I know where to go for cellphone repairs! read more

On a holiday weekend no less, they repaired my computer in less time than they told me it would take and for a very reasonable price. Obviously very knowledgeable about laptops. Highly recommend them. read more

*Disappointing Ending to an Initially Great Experience* I had a great experience with Cell N Comp... until I didn't. Unfortunately, they ended up overcharging my college-aged kid, and the whole situation left a bad taste in my mouth. Take my story for what it's worth--you might decide I share some of the blame. Still, my rating reflects how things ultimately turned out. *The Background* My kid's Pixel 7a (purchased refurbished from Amazon about a year ago) started losing battery power rapidly. After some research, we learned this was a known issue with these phones--batteries sometimes go bad and even expand. Because the phone was refurbished, it wasn't eligible for Google's free battery replacement program, so we needed to get it repaired ourselves. I submitted a general repair request through Yelp. Cell N Comp quickly responded with a competitive quote of $109 + tax installed. The shop was nearby, and the price matched or beat what I'd seen online, so I suggested my kid go there. *The Initial Repair* My kid dropped off the phone, and Cell N Comp promised to have it ready in a few hours. Communication through Yelp was prompt and professional. They notified me when it was done, and my kid paid the $109 + tax. The phone powered on and seemed to be working fine. At that point, I was ready to give them five stars. *The Problem* Less than 24 hours later, the screen went completely dark--no display, even though we could feel vibration when pressing buttons or plugging it in. The phone had never had any screen issues before this. After researching online, I suspected that during the battery replacement, a screen connector might have been loosened or damaged. I sent my kid back to have them check it out, assuming they'd spot the issue and fix it under their repair warranty. *What Happened Next* Instead, Cell N Comp claimed that the previously expanding battery had damaged the screen connector (again, this was a phone that had shown no screen problems before). They charged my kid $199 + tax for a new screen. My kid--pressed for time, heading back to college--paid it. I wish I'd been there to intervene. For the $308 + tax total, we could've almost bought another refurbished phone. *Aftermath* I contacted Cell N Comp before writing this review. Their only reply was included sending back a photo showing the old screen that had a badly cracked SCREEN PROTECTOR (not the actual screen) from before the replacement. Since then, they've gone silent. *Bottom Line* While their initial communication and pricing were great, I can't recommend them based on how this ended. I believe they took advantage of a young customer in a hurry. If you decide to use them, I strongly suggest being present during any repair and double-checking everything before paying. read more

Cell N Comp saved me from needing to buy a new laptop! The staff is friendly and was patient and very clear in explaining the reasons for the trouble I was having. (A hinge broke, and then suddenly I couldn't use my mouse pad and kept getting minimized windows popping up... two minutes after stepping inside the store, it all made sense.) I spent much less money than I was expecting. They fixed it even faster than they said they would. Even my 6 year old laptop has a warranty on the parts they replaced. 10 out of 10! I highly recommend coming here before replacing anything, even if you think it is a lost cause. read more

If I could I would give big 0 to this place very unprofessional, untruthful and irrispossible had to wait 3 months calls and trying to fix waiting for the part and at the end lying in my face and didn't fix it!!! HORRIBLE. read more

I gave these guys my computer six weeks ago. I've called 4 times, and I can't get a straight answer from anyone about the status of my repair. It's always been "the technician is out, give me __" That time could be 5 minutes or 3 hours, and without fail, I have never received a call back. Edit: I received a call & quote not long after writing this review. Tech said he was sick. That's fine, but if that's the case don't say I will receive a call shortly. I chose to pick up my laptop without going through with the repair. I was asked to remove the review. read more

great service, fast turnaround and very knowledgeable staff, will come back if need more work done

Quick and thorough cleaning maleware off my phone. Never download from a pop-up. Recommended.

I had dropped my iPad on a hard surface for a second time and cracked the screen really good this time. Even kind of dented the frame so when I took it in, they told me if the frame had to be replaced it would be more than twice as much but a screen replacement would be $109. That made a lot of sense because a new iPad would be a lot more than that. They called me at the end of the day and said they were able to just replace the screen and salvage the frame. They couldn't have been nicer or more helpful. they didn't rip me off and they were fast and courteous. read more

Very professional. Found hard to find part over Memorial Day weekend. These guys know what they are doing. (Sometimes communication a bit difficult.) read more

Amazing shop. Bring your business to them and know they will take care of you and give fair honest pricing. I have been living with a bad lightning port on my phone for almost 12 months. What does that mean? It means that your phone won't charge when it's plugged in. It dawned on me to find a place to fix this. Enter Cell N Comp Repairs on Western. They fixed it in basically an hour. Super good guys. Bring your business to them and feel confident they will take care of you. read more

They were really nice and fixed my phone within an hour. I'd go back, things to note - there's not indoor sitting

Very good service, quick response, done as promised, competitive price. Had one battery replaced, then a second one (different phone).

Good screen repair, had problems with the battery but they fixed it no problem in less than 10 minutes. Very satisfied

After securing pricing $89 via Yelp (see attached), I brought in an iPad 7th Gen for screen replacement. I was then told that the price was $99. Neither of us was able to find the work description on our phones. After some squabbling, they agreed to $89. The work was done as promised and the work quality was very good. When I picked up the repair, the tech explained that the person who submitted the quote confirmed sending the $89 price. The Yelp app should be more specific re: work requested and the vendor's quote. I had to navigate to the attached page on my home PC. read more

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I came in with a rather complicated request involving two iPhones which each had something wrong. They came up with a solution in less than 24 hours, and for a very reasonable price. The person I worked with was pleasant and patient. There are repair shops that are closer to me but I would definitely come here again. Plus, they are open on Sundays! read more

Beyond thrilled with the service at Cell N Comp Repairs! We called and they verified that the computer power supply part could be ordered and installed. The best part was that when we brought the desktop computer tower into the store, the part was in stock and we walked out the door with the part installed within 20 minutes from start to finish. The price was right also when you compare the cost of a new computer. Thank you to Sammy at Cell N Comp Repairs. You are truly a rockstar! read more

Overcharged for thermal paste and to clean the fans. Good job on keyboards replacement read more

Cell N Comp Repairs - The price for maintenance and repair - Mobile Phone Repair Near Me - Chicago, Illinois

You get what you pay for and if I could give 3.5 stars I would. I had the screen replaced on an iphone and it was fast but something happened where I had to go back the next day because the new screen wasn't working. The new screen also drained my battery much faster than the old one for some reason. They have a sign on the counter explaining the difference with replacement screens so they were forthcoming somewhat. Again, you get what you pay for and the cost was 1/3 of anywhere else. read more

Had to replace the screen on my T-mobile Revvl 7. Called and they confirmed the part was in stock. Brought the phone in, was told how long it would take to repair and how much it would cost. Went back later when the phone was supposed to be ready and, wonder of wonders, it was ready at the price quoted. Really professional operation, good customer interaction, quality repair. Would highly recommend. read more

Very informative and straight forward assistance . Helped answer all my questions and concerns in a timely manner while helping me resolve issue very promptly. Highly recommended read more

Laptop repair / RAM upgrade... Cell N Comp Repairs upgraded the RAM of a recently purchased refurbished laptop whose base cover was fastened by several stubborn screws requiring specialized tools and expertise (at least surpassing my own) to dislodge. The laptop was ready for pickup the following morning with the RAM installed and the stubborn base cover screws replaced. Service was prompt and capable and provided at a reasonable rate that was quoted in advance. Thanks guys. read more

Even though they didnt repair in the time they stated, not to their fault just weather and waiting for the part. They did a good job on my son's extremely broken Amazon Tablet. They did communicate effectively when to the work was done. They also have convenient hours. read more

Just stopped in because my granddaughter dropped her mother's phone and broke the screen. They took care of it in just over an hour. Thank you! read more

I had my iPhone 13 Pro repaired here. Had an issue later on but owner took care of it.

My iPhone 12 had been giving me trouble, the charging port was damaged by me over time, and I was having to bend the charger at an odd angle just to get it to charge. Then one day I let my phone go below 1%, and I just could not get the thing to charge. No cable or wireless charger would do anything. I was not ready to buy a new phone plus I had two years worth of pics/texts in it. I used the request a quote feature here on Yelp and they got back to me and said they could fix it for $119. The other quotes were all slightly more $. I brought the phone in and was given a receipt/ticket and told to come back in 1.5 hours. When I came back, my phone was charged to 100%. I'm actually unclear if any parts were replaced or what exactly was done to fix the problem. I should have asked. A+ . They fixed my phone when I could not, and they charged me what they said they would, and it was done in under 1.5 hours. I am very thankful! That was a week ago and my phone charges like normal now. read more

These guys are THE BEST! I used them once a while back to rescue my old Lenovo laptop, and they made it usable until I could replace it. (Yay!) And last week, my trusty refurbed iPhone 13 leapt off the window sill once too often and the display disappeared. Contacted Cell N Comp, they replied really fast with two estimates: one for after-market parts (cheaper), one for new manufacturer parts -- both including parts and labor. They're in the neighborhood, so I walked down, and in 45 minutes, they'd completed the work, replaced my cracked screen (Thanks, guys!), and given me the option of spending $100 less than the Apple folks would have insisted on!! Cell N Comp are definitely my go-to repair people! Nice, too! read more

The gentlemen at cell n comp repairs replaced both the front and back glass and the camera glass cover of my beloved iPhone 8 Plus. It was a major operation and everything was done in 3 hours on Christmas Eve. My phone is brand new again and I don't have to buy a new phone for another couple of years. Maybe I'll need an battery service from Apple in a few months. I learned this the hard way but always invest in a high quality phone cover and screen protector. read more

We brought my son's computer in here when it stopped working after receiving recommendations from several people in the neighborhood. The staff spent a lot of time and effort testing it to see what was wrong and trying to replicate the problem before they were finally able to determine that the motherboard was bad. I really felt like they tried their best to figure out what was wrong and went out of their way to help us. The pricing was more than fair, and I did not feel as though they tried to take advantage of us (despite our clear lack of knowledge and experience about computers). I highly recommend this company for anyone looking for computer repair help -- I just wish I could have given them a computer to actually repair! read more

We went in around 6:30 pm to get an iphone fixed, they took down our info and then spent about 10-20 mins diagnosing the issue. Once they realized it was a charging port issue, they gave us a call with a price and time estimate. Ended up finishing the work earlier than expected. Got the phone working which was a relief! However the price ended up being $98 instead of the $89 quoted and I may have just not accounted for tax but that was a little surprising. read more

These guys are great. I had a bad part on my motherboard, something that none of the big box stores, with repair centers, could repair. They wanted to either replace the motherboard or the laptop.. just as expensive either way. I called these guys on a whim and so glad I did. They confirmed what was broken and assured me they could fix it. 3 days later (had to wait for the part) it was fixed and less than 25% of the other options. When I picked it up we plugged it in and confirmed that all was working properly. Additionally, they gave me suggestions on how to make my laptop last longer. I will always highly recommend, and use these guys, going forward. read more

AMAZING! This is my second time here to fix my Lenovo Yoga Laptop and I cannot say enough about Cell N Comp Repairs. They're are: understanding, timely, professional, communicative, responsive, priced well and downright AMAZING! Both times I called & went in, they understood my issue, checked in my computer, told me they'd contract me to provide a diagnosis with an estimate time & cost of the repair. They are true to their word and their services are nothing but THE BEST including timely, professional, communicative and priced very, very well. I HIGHLY recommend them. read more

Very great work , and great quality work ! High quality parts they use Highly recommend this place read more

these guys were amazing! they fixed tmy iPhone 14 Pro Max's back glass in a little under 3hrs. I'm extremely impressed!

My sister gets new phones when she breaks her screens on old phones. Rather than getting new a new phone for my 12 year old, I grabbed sister's broken ones and brought them into this store. They looked like trash but this location quoted $54 and $69 to fix them. This is about $40 less then the other quotes I got through Yelp. I was worried about quality and clarity of new screen for such a good price but was very happy with results. They even helped me transfer SIM card and got new screen protector for $10. I'll be back when my sister breaks her next phone read more

Amazing customer service! Their efficiency is impressive, and they work on your electronics with such speed, making sure you feel prioritized and never like you're wasting your time. read more

Fixed my phone quickly and efficiently, even added a glass screen protector. Screen did end up cracking 2 weeks later after a big drop resulting in not only a crack but the screen no longer would turn on. Unsure if this was in relation to a cheaper fix before hand or because of the nature of the fall. Regardless I still would recommend this place much cheaper than all of Chicago for a screen crack if you don't have insurance. I want to believe if I hadn't dropped my phone the second time I would still be using it. read more

I've been helped here and have gone back several times and I've been treated excellent... There should be more businesses like this one. Thank you Sami! read more

Had screen for an older iPhone that other shops didn't. Quick and friendly service, and fair price.

Great experience. Not only did they fix my wife's phone efficiently and with great communication, but when we had a follow-up needed on the repair, they were equally responsive and quick to resolve. Highly recommend. read more