Walked around here for almost twenty minutes, absolutely nobody even came to say a word to me…read more Decent enough selection, although everything was thrown around, so not much else to say. When I did eventually go to the cashier, they were friendly enough, it went with no other problems. The only things not great about my purple shoes experience were attributable to negligence rather than something they distinctly did, thus the rating for the selfservice rather than customer service?

This place was pretty good. Expected of a franchise store. The only thing is that it seem very…read morelimited on what they had for size 3.5 - 4 for young kids. Even the gentleman looking on the store website said it was limited. Great service. Just not a large selection for young preteen kids.

We visited this store on Saturday. The mall was packed and I was annoyed. I'm not someone who…read moreenjoys shopping. But my son needed a couple pairs of shoes. The store was also crowded. Micah helped us and I'm so grateful for his patience. My son changed his mind 3 times and we had to work through his size. Micah was so helpful and friendly. As busy as they were, he didn't make me feel like I was a bother. We found the right shoes. This store has great employees and is doing it right! Thanks again, Micah.

I love Vans and the aesthetic of their shoes and culture, especially since growing up in SoCal…read moremyself. I've worked at Vans too, among other customer service and retail jobs. This store, while nice, has been terrible to me as far as service goes and the treatment by the manager twice now. The workers there from when I've gone, never have a great attitude and whoever that girl is that looks like the manager doesn't seem to care about her customers. I don't plan on coming back, which is sad since it's the closest one towards me. I hope Vans improves its North Star Mall location!

Kelly is phenomenal. Highly recommend to everyone wanting to get the bast overall shoe for your…read moreperformance needs. This is a niche store for people looking for more shoe "intelligence" versus a simple retail rack purchase. Great job to this team!

First time at the Stone Oak location. Kelly took time in helping me find a new shoe since my…read morecurrent shoes are discontinued. Also got inserts that not only feel great they gave my current shoes new life. Terrific customer service and good value.

This store has all the cute little vibes and definitely cute clothes! I have been following them on…read moreInstagram for a while and decided to check out their new shop! Worth the drive! I look forward to coming back and shopping some more!

I miss this lovely shop with their custom leather bags. The owner was always so helpful and I…read morepurchased two bags which years later look like the day I bought them. I would love to know if she is making bags in another location. One of my all time favorite shopping experiences choosing a custom leather bag. Love the wooden bottom and the positive, inspiring message sewn into the bag. If you are making bags elsewhere, please reach out and let me know! TY

UPDATE: The sudden spate of new 5-star reviews all dated May 25 or after is the result of a…read morerequest by Becky from TCB's Facebook to its followers on May 25, as a campaign to counteract my original review. Mine was its first and until now, its only one. (Where were these reviewers all this time before or since last December?) Rather than address the review itself directly, TCB asked its FB followers for reviews just for this purpose. This transaction happened back in Oct/Nov 2014. Becky now claims it was "mostly a personality issue". Why would it be?-- A bag was ordered online with a small customization request which she agreed to do. I won't rehash all the details here--she did not take well to my pointing out the error, would not redo it and indicated she no longer wanted my business and would only issue a refund. Because her rude and irrational reaction left me puzzled (see original review below), I thought maybe she had mine mixed up with another transaction. I called Becky and politely asked if she would redo the bag, instead of return/refunding, and she just snapped at me, insisting it was done correctly and that a refund would conclude our business. My review was not my "opinion"; it is a factual detailed account of the transaction (I believe I still have the email exchanges and bag photos). The measure of a business is also in its reaction to correcting mistakes (and any can make one), so the review is a fair portrayal. If rudeness or shifting blame to the customer as a "personality issue" is considered customer service or hospitality there, then no thanks.

This store is how customer service used to be! How it SHOULD be! I wanted a premium pair of…read morehandmade boots made in the USA (and I guess I expected an unattentive buying experience like at the big box stores). NOPE. I did NOT expect this! Alex was friendly, helpful, and so thorough to find the PERFECT fit. I felt that it didn't matter to him if I bought new boots today... but rather, it was important to him that I find the right pair. Quality boots are not disposable! They are a LONG TERM purchase! He made sure that I was informed and satisfied if I did choose to buy a pair! I eventually decided on a special order boot. They arrived fast. Within a week. I stopped by the store yesterday to pick up my order. I expected to run in and out. NOPE. Cory made sure that everything fit great, insoles adjusted, and laces perfect! It was GREAT! I never once felt rushed. Cory was attentive and thorough as he made sure everything was great. He has a passion for this stuff! He taught me a lot! Buying Red Wings at this store was a pleasure. I'll be back for another pair soon! Thanks, Alex and Cory! I'll never buy cheap Chinese boots at the box store again!

I came here with a family member who was visiting from Down Under Australia…read more He was very excited to come here and knew a lot about this Red Wing brand. He just had to get the shoes he wanted from here. As soon as we came and he started talking with the staff and they helped him get exactly what he wanted. They asked me if I wanted anything as well but I wasn't looking. I live in San Antonio so I can come back. I'm sure I will come back The shoes here are super well done and the staff was nice. Shoes can be a little pricey. This isn't a thrift store so you can be sure that these shoes are on top of the line.

This location is a little smaller than most, but I love that its conveniently close to home. The…read morestaff welcomes you as soon as you enter the door and are very helpful in making selections or assisting in finding what you're looking for. They usually have complimentary fresh baked cookies, "Brighton" bottled waters with their cute little logos, or refreshments of some kind to keep you satiated while you shop. This morning they had mini chocolate covered donuts, which I did not partake in, but they looked delicious! I have purchased many purses and wallets from Brighton over the years and the pebble grain leather and hardware is of great quality. They will clean and condition leather handbags and polish hardware, and also provide repairs within 2 years for any manufacturers defects, as long as you register your items. Displays are sumptuously appointed with their signature ornate designs. Most jewelry is made from a zinc alloy, dipped in silver with a lacquer applied to prevent tarnishing. Other collectibles they carry range from clocks to jewelry boxes, frames, desk accessories and the list goes on. They wrap up your purchase in colorful cloth jewelry bags to protect each piece and package in their signature gift bags and tissue paper. On special occasions they'll offer themed cards with their signature logos and run promotions for free additional items with purchase--like a free pair of earrings or umbrella with purchase. I love shopping here for all the women in my life and if you've never been, its definitely worth checking out!

Best little store in the Village! Great service, beautiful jewelry, gorgeous handbags....and more!…read moreVisit them today for your next gift purchase or a treat for yourself!

Super cute spot up Blanco north, before Hwy 46. Love the rustic charm here! There's a coffee shop,…read morehair salon, and boutique here. Ample parking and it looks like the Rustic Bean (coffee) has a drive thru. Looks like there's room to grow too! There's also a Farmer's Market on Tuesdays & Fridays, so check those goodies out too! The boutique had a wide variety of cute stuff: clothing, shoes, jewelry, handbags, candles, lotions, jerky, bbq sauce, and lots of gifts! Affordable prices and a great fitting room area with seating for whoever you drag along! I even got greeted by a friendly pooch named Utah, but he split before I could get a photo! Check them out...only a few minutes from either 46 or Borgfeld!

Very cute boutique. Next to a coffee shop and lots of outdoor seating in the back. Wide variety of…read moreitems priced low and high. Unique gifts too.

This is an great little boutique w/ tons of cute, fun clothing. They have styles you'll love…read morewhether you are 16 or 60, and whether you're looking for something to wear to school, work, a wedding, the rodeo, church or a picnic. They have junior/ladies clothing, scarves, jewelry, socks, boots, shoes, hats and more.

Excellent customer service! Super fast and quick! I have bought online twice now. The first time my…read morepackage shipped within less than an hour of placing my order. The second time I placed an order, my mailman delivered my package to the wrong address. I sent an email regarding the situation and received a response right away. Petticoat junction helped me track down my package and was continually giving me updates. In the process to track down my package they were already working on a plan to help replace my order for a mistake they didn't make. It's hard to find customer service that amazing! Will be a customer for life. Not to mention, they have thrown in free items with both purchases and have some of the cutest affordable apparel!

I came in a few times and each time I am always greeted and ask if there's anything they can help…read moreme with. Seriously great customer service. The first time I went it had a great selection but the second time it didn't so it's definitely a hit or miss. Overall great store and shop my favorite torrid store in San Antonio!

The ladies working at this Torrid location were by far the most friendly and helpful!!! I came to…read moreTorrid looking for "the perfect party dress" and they helped me right away. I told the ladies I was dreaming of sequins. And that is exactly what I got. I couldn't believe it! A dress finally in my size that was exactly what I pictured in my head. Although due to Covid-19 the fitting rooms were unaccessible, I was assured if anything didn't fit right at home, I could bring it right back! (Even the clearance stuff) I brought nothing back. Everything fit like a glove!! My small party of 3 was a success. Celebrating 10,000 sales on my Etsy store. And I had the dress of my dreams!! Thank you Torrid ladies. I wish I had gotten your names but all of you made me feel so special. This location is by far my favorite. And so close to my home. I will definitely be back!!