I would not recommend Marshall-March funeral home to anybody based off of our experience with…read moreVicky. The funeral home is supposed to make the planning process for families easier. Vicky had dropped the ball at every single turn. 1. Three different dates were offered to have the service, April 21, 24, or 25th. Vicky stated that she was going to contact the cemetery to coordinate a date and follow up with us by Wednesday. Wednesday came and we had not heard from Vicky. We had to call the cemetery ourselves to coordinate a date. Then upon calling Vicky to follow-up ourselves, we were told that one of the dates we tried to go with was given away. The date she offered was given away while we waited on Vicky to do something that she never even did. That was the first strike. 2. The online obituary. The family was never asked for a picture or obituary to put on the Marshall-March website. On the website, there was a generic picture. For the family to have never had to plan a funeral before, the immediate family was unaware that that was apart of the process. We reached out to Vicky who then requested the photo and obituary. The picture was submitted via email. The night before the funeral, the obituary had still not been updated. I called Vicky about 9:40pm about this, to which she responded that she would check her email. That night, it was finally updated. The night before the service. 3. While we gathered for the final viewing the day before the service, the people did not even have a picture of our loved one to try to get the makeup right. Why? Because Vicky didn't check her email for the photo until that night. Upsettingly, our loved one did not look like herself at all. I know that a better job could have been done because I've witnessed it with other loved ones, and they looked like themselves, no matter how much time passed. While at the final viewing, Vicky never once stepped foot in to greet the family and make sure everything was okay. She was there at the office while we were there. We texted her for information about the time of the car's arrival the next day and she read the message while we were there and never responded. We had to ask someone else who worked there to confirm the time for the car. 4. The last issue was the programs. We supplied our own programs. The viewing started at 10am, service at 11am. Why on earth would the funeral home tell us that programs were not being passed out until almost 11? Why? If we are requested the programs at the viewing, why wait? Typically, the programs should be handed out at the time of viewing or as people walk in. There are some people who just come to the viewing for religious reasons or other and they also deserve a program. That on top of everything else just added to the frustration we were already feeling. I know that not everyone at Marshall March provides bad service like this, but we could never recommend them to anyone based off of our experience. SN: The gentleman that drove the car and transported us to and from the funeral was exceptional. He provided excellent service and was super accommodating, except for when he beat the family riding in the car inside of the repast for food lol. I'd give 1/5 stars for Vicky's service. I'm sorry but this is how we feel.

Marshall-March Funeral Home provided outstanding service to our family during a difficult time…read more They picked up where Stuart Funeral Home failed and moved with urgency, respect, and professionalism. They emailed the hospital release form right away and arranged to bring my husband into their care the same day. They also scheduled an appointment for our family the very next day to begin planning arrangements. Norman Whitted was exceptional. He stayed professional, showed empathy, and guided us with patience. He confirmed when my husband was safely in their care, handled paperwork with the insurance company, and coordinated military honors with care and attention. The entire staff treated our family with respect from start to finish. My husband looked peaceful and well prepared, which meant a lot to us. * Fast, responsive support the same day * Clear communication and follow through * True empathy and patience * Professional staff at every step * Help with insurance and military honors * Excellent preparation and presentation of my husband They exceeded our expectations. I strongly recommend Marshall-March Funeral Home to any family seeking compassionate and professional service. Sincerely, the Gasaway Family

It is imperative that I start with the following statement, "Never once did this difficult and…read morepainful process seem transactional." After researching and meeting with other funeral homes in the area, I was convinced that God divinely orchestrated our selection of Briscoe-Tonic. Passion is clearly the driving force behind these operations. The naturally harmonious interior design of the establishment offers peace, tranquility, functionality, and adaptability. Atlantis, Ed, Derrick, and Sherice came alongside us as if our mother/auntie was a part of their lineage too! From our first conversation with Atlantis, we knew this was the funeral home for us. The staff instantly became a part of our family; we felt seen, heard, respected, and loved. Every interaction was hospitable, authentic, and meaningful. We were confident that we could entrust them with the funeral arrangements and services of our mother/auntie. From start to finish, the staff ensured that our requests were implemented with love, class, excellence, and perfection. Atlantis' coordination was exceptional. He was patient and attentive, allowing us the time and space to make the best decisions for our family without unnecessary pressure and cost. Atlantis' guidance eased our stress and ensured that we stayed a united front as we planned. His personality was infectious, allowing us to experience joy in his presence. He promised us that our loved one would be honored and memorialized in the most beautiful way. Atlantis delivered! Together, Ed and Derrick acted as our pillars of faith, reminding us of God's love, favor, and grace every step of the way. We even shared laughs together, as we collectively remembered all the good times we enjoyed with those that we have loss over the years. In a selfless act, Ed voluntarily shifted his schedule to ensure that he would be with us on the day of the funeral service. Not only did Ed hold our hands, but he also held our hearts. Derrick's oversight of the program enabled us to shift our minds to the memory of our beloved. His attention to detail, calming spirit, and warm smile removed all anxiety. Our focus was on our family, Derrick's focus was not only on the operation, but, also on each of us, and our guests; even those joining us by way of live stream! Many shared that the quality of the video made them feel as if they were right there with us at Briscoe-Tonic Funeral Home. The thoughtfulness of Sherice was present throughout the time we spent at Briscoe-Tonic; culminating in the presentation of personal bouquets that she made for the daughter and granddaughters of our departed using the flowers gifted to our family. There were many unexpected special touches throughout the service. As you can see, we received the highest level of service and personalized care at Briscoe-Tonic Funeral Home. Therefore, they have our strongest recommendation and praise for a job well done! There is simply not enough space to express our gratitude, admiration, and appreciation for our new family at Briscoe-Tonic Funeral Home. Truly impressive!

It's a beautiful place very elegant. I was somewhat disappointed though with the staff, they were…read moretalking during a service and it was disrespectful and disturbing. The audience was trying to concentrate on the services. Also they seemed to try to influence how things ended when everything needed to be said had been said.

We had a sudden death in the family, and we did not know who to contact for funeral services. We…read moreare so thankful that Adams Funeral Home was there in our time of need. They took care of every detail in a very respectful, professional, and timely manner. They were able to make our difficult situation far less stressful, which was a huge relief for our family. Thank you Adams Funeral Home.

My family has used Adams Funeral Home for years, we have always been satisfied with their service…read more People see what they want to see, especially when they don't visit their loved ones often or don't see them for 10 or 20 years or until they die. I'm a good friend of Jeanette's and I was at that funeral 3 years ago. You can hide behind your computer but I know who you are. Shame on you for trying to slander these people as hard as they worked for your family. Stay in Indiana where you belong.

Dear Taylor Funeral Home Family, On behalf of the Washington…read morefamily, and especially Earl Washington, we would like to express our sincere gratitude for the care, compassion, and professionalism you showed during the services for Gertrude Washington. During this process, you treated our family with dignity and kindness, making a very difficult time a little easier to bear. Your attention to detail and genuine concern did not go unnoticed, and it truly felt as though you treated Gertrude as one of your own. Thank you for guiding us with patience, grace, and respect. The service was beautifully done, and we are deeply appreciative of the comfort and support you provided to our family. With heartfelt thanks, Earl Washington & Family.

Excellent service! My son resided in Germantown, MD, but I live in Phoenix, Arizona. From the…read moremoment I had to make the phone call late in the midnight hour, Bishop Taylor and family/staff were absolutely amazing. When my grief overwhelmed me, the website kept me on task and they reached out to me, and was mindful of the time difference, even though I was 3 hours behind. My son looked good, his locs were perfectly done, I couldn't have imagined how well they restored him. And the tapestry was so beautiful I will NEVER forget the compassionate experience I received from Ronald Taylor II. I absolutely love every aspect of the care they provide!

Missed my uncles funeral today because Raymond's didn't communicate the correct time of my uncles…read morefuneral so my daughter and I missed his funeral!!

Mr. Raymond is amazing to work with. My father passed away and we didn't know who to use for his…read morecremation and funeral arrangements. My previous experience with other funeral directors is that they try to upsell to people during their most vulnerable time. Mr. Raymond totally didn't pressure us to do anything other than what we wanted. He was very respectful, helpful, and compassionate. I am totally relieved now and have complete confidence that I can follow my father's last wishes and have the right kind of assistance in doing so.

John T. Rhines helped us bury my dad in 2004, and so they were the natural place for us to turn to…read moreupon my mother's recent death. Patricia Latimore is a professional in every respect. She is conscientious and detail oriented. She responded to every single question of mine promptly, and was my calm in a very stressful time for me. She and Mr. Smith were so attentive to our family and they lightened our burden tremendously. You can't go wrong with choosing Rhines Funeral Home.

Not all veterans are buried in Arlington Nation Cemetery. Some are buried in State veteran cemetery…read moresuch as this one. They have been burying veterans here since 1978. There are almost 30,000 Maryland veterans laid to rest on this 112 acre grounds. It is open from 8 to 5 everyday and they conduct abut 825 burials each year. You will notice the beautiful flags flying in the wind as you enter the grounds. Unfortunately, the welcome center is closed due to COVID which was awesome. It has a rest room and a grave locator kiosk to help you locate a grave that you are looking for. Now they provide you with a website that you can look up the grave site that you are looking for. The cemetery grounds are well maintained and marked. I was easily able to find the grave that I was looking for. This place is very respectful and somber. The staff and grounds keeps are always very friendly when I interact with them.

My father's burial was Tuesday November 25, 2025. Once arriving, we had to gather 6 pallbearers and…read moreescort him into the chapel. He did receive the horn and the folding of the US Flag which was presented to the family. Our six pallbearers transferred him back into the hearse where we were able to follow it around to the backhoe that was waiting. We observed four men remove him from the hearse and place him on what looked like two concrete slabs. He was tossed around due to the unsteadiness of these men. Next he was hoisted up by the bucket of the backhoe by straps that I thought were going to snap. Then we watch them lower him down into the concrete casing, tossing him around like a rag doll. They then raise him up again for his journey to his burial site. Once again he was being jerked and swayed. So praying that they reached his final resting place in tact. In my eyes he was being treated like roadkill. Such a disservice to a man that served his country as a Marine and was so proud to be one. It was horrific and so traumatic to watch. The lack of Respect and Honor that he clearly was NOT given. I am truly appalled and disgusted with the treatment he received. All the men and women that have served this country DESERVE a burial of the utmost high. Clearly NOT given here. For future reference, please if these continue to be your practices, do not let the families witness. How hard is it to set up a tent, have the machine in place that lowers the casket down slowly and steady? This is the least that can be done to HONOR those that HONORED this country

Freeman Funeral Services was there when I needed them the most. The two gentlemen that arrived to…read morepick my mom up on the night of her passing were extremely professional and handled her with care. When it was time for me to sit down with Ms. Glenda she took her time, answered all of my questions and was extremely helpful to me as this was my first time being in this situation. Highly recommend!!!

The family of our loved one is pleased! My first in- person meeting was as expected; Reviewing the…read morepackages, making selections; Type of service, date/time, casket, casket spray, payment timeline, scheduling for clothing drop-off and viewing. While I posed many questions, I received answers. I was made aware of what to expect due to the health condition of my loved one. I honored the timeline accordingly and ensured our play list was provided to allow ample time to coordinate. Submission of his clothing and meeting Damian who assured me the fit will work. Issuance of payment was as agreed and I was previously contacted of the arrival of the death certificate. The viewing was on time and our LO body exceeded our expectation. The Limo driver arrived prior to our agreed upon time & advised of his presence only - There was no rush just letting his presence known. The family was greeted upon arrival and escorted to the Chapel and we maintained to timing schedule. The compassion of each person our family engaged with was the perfect experience. Ms. Glenda - Thank you for your upfront knowledge you shared and providing resources, Ms. DaZha - Your customer service traits are beyond exemplary and I am grateful (Text messages, timely responses, calls answered, hugs and more-so being the listener), Cherise - Although behind the scene, you were truly on point with our play list and adapted to our requested change immediately, Damian - You made his clothing look perfect!. There were others I do not recall by name however we were treated as royalty: Politeness, Sympathetic, Patient- "YES", I recommend Freeman Funeral Services P.A. Ms. Glenda and her staff were beyond superb and I'm sorry for previous experiences that I read prior but took a chance and happy I did.