This review is based on my own experience with this company directly and indirectly, along with…read morecompelling reasons why local businesses are so vital. We have lived in Garland 40 years; I live near the facility on Crist Road. I have both a storage unit and a trailer parked there. One night or early morning the trailer was stolen, and they were "ON IT". Called us in the middle of the night, showed my husband and GPD great video footage of how they broke into the gate and shows them driving off with the trailer. We were able to get the trailer back unharmed due to their quick action. When you call them, they answer the phone personally day or night. The prices are lower that the conglomerate chain on average as they save in the marketing area due to superior service, word of mouth keeps them full. They have a fair agreement plan, and do not try to lock you in a contract for a specific time frame. The business ethics alone are outstanding and again, I say this is a direct result of being a small business and the importance it has. I don't know this as fact, but I am sure that many times the owner has been approached to sell to a big national or even global company but chose not to. Tells you volumes right there; she cared more about her customers, her community, and city by not "selling out". Who knows how rich she could have been taking one of those deals. These are the OPITIME of people we want in our city. Virtue and common sense, turns out have real impact. Here are a few other reasons: Economic Impact Job creation: Local businesses are major employers. They often provide jobs to people in the community, helping reduce unemployment and boost local income. Money stays local: When you shop locally, more of your money stays in your community. Local business owners are more likely to spend their earnings locally, which keeps the economic cycle flowing. Better Customer Service Small businesses often offer more personalized, friendly service because they value their relationships with local customers. They tend to go the extra mile because their reputation in the community matters. Community Character and Identity Local businesses contribute to the unique charm and personality of a town or neighborhood. Support for Local Causes Local business owners are more likely to support schools, charities, and community events. They're often the sponsors behind local sports teams, festivals, or fundraising events. The bottom line is that locally owned businesses have a much more vested interest in the community on every level and will look out for the interest of the community over that of a national chain like Walgreens or Walmart I can't say enough good things about the personal customer service, easy terms, and fair pricing. I highly recommend Armadillo Storage on Crist Road in Garland. Thank you for reading.

It was such an easy, pleasant experience I have ever had to rent a storage unit. I had lease…read morecompleted online in less than 10 minutes. I am impressed with their efficient system, great services, clean environment, especially the reasonable rent. I also like Armadillo Storage 24 hours gate access with security cameras and all lights. I highly recommend.

Love that it's right off of Highway 30 so it's easy access for trailers, RV's and Boats. The front…read moreparking spaces close by the front have extra gravel which is good for heavyweight loads. The employees are respectful and down to earth. I really appreciate that this place is a rent by the month basis, priced are more then fair and you only have to give a ten day notice before leaving.

I would definitely recommend them. Chris was extremely friendly, helpful, and considerate of our…read moreneeds. He most definitely went above and beyond. If you are in need of storage or to rent a U-Haul, this is the place to call. Thank you so much Chris!

My sister-in-law decided to buy a storage building to live in. It took them 4 try's to get it here…read more I understand when the machine gets stuck because of rain. When it got here, there was a broken window and the vent was melted. We've had it for almost a month now and twice they told us they were gonna be out here and they still haven't got out here. We chose W5 because of their five star rating in my opinion they don't deserve a five star rating. I'm sorry. But this is ridiculous. They need to get things done when they say they're gonna do it. I hope this doesn't affect them fixing the window in the vent because it still isn't fixed.

Absolutely amazing people I just got a building here a couple weeks ago the people were super…read morefriendly everything arrived on time it was really great pricing I definitely recommend coming here 10/10

Worst company I've ever dealt with. Owner has 0 customer service skills and has threatened me…read moremultiple times now. Story: Had a Upack arriving so I was looking for some movers. Dwayne seemed accommodating at first but then flaked out calling me back when when i wanted someone sooner. Oh well, I waited until the original day we had scheduled..no problem. Day of, his movers were so freaking slow at unpacking...(sounds like the story of many moving companies charging hourly). They then took a break an hour in for 40+ minutes (Dwayne initially tried charging me for their break time as well). The moving guys looked like they hated life and would sometimes carry only a lampshade... I ended up helping unload to speed things up. I carried much more on single trips than any of the movers. Just so lazy in my opinion. Dwayne never showed up for the move...he just hires out other people. I asked him twice about paying him over text messages and finally got a reply that he was golfing in Florida and could not be bothered to figure this out right then. Such a bizarre company...i always have paid movers the day of right on the spot. Dwayne over a week and a half later sent me an email invoice. In all of the chaos of unpacking a long distance move, i overlooked the email. I then got a threatning text from Dwayne a couple of weeks later saying he was going to show up at my door if i didn't pay him. I was very apologetic and admitted I dropped the ball. I mailed a check out that day to the address on his invoice. Today I get another threatening text. "If I dont have my $$$ by Friday I will be at your door expecting cash not a check." I do not know if he already has his check or if his address is wrong on his invoice...or if the mail is slow because of labor day.... either way, you Don't talk to or treat customers this way. This guy is a joke of a businessman. What business threatens things like that. Stay far far away from using this horrible business. You will thank me later.

Terrific service... I'll be recommending Big D to anyone who needs a moving company…read more We were in the precarious position of moving homes right as the Covid quarantine protocols started. It was difficult to schedule many required services at the time due to all the uncertainty. Big D was willing to assist and we were beyond pleased with the movers. The team of three men showed up on time and were careful with our belongings, quick and extremely efficient. Friendly, yet focused on the work. They had my 1500 sq ft townhome loaded in just over an hour and unpacked at the new home in about the same time! It truly pays to have your things packed and well-labeled and to find a team like Big D.

Unfortunately, I have to give them a 1 star. All of our stuff including mattresses were ruined due…read moreto mouse / rat droppings. We just moved out a few days ago and are now responsible for buying new furniture. If you value your items get insurance / protection or find a better place. Lady working Saturday was extremely rude to top the experience off.

Absolutely horrible. $7000 worth of damage from rats peeing and chewing on furniture.... owner…read morewont respond to the attorney handling our case. I only had my belongings in storage for 4 monthes after relocating to the area from another state. I am beyond disgusted on how this so called "family business is ran" I don't usually write reviews but i would hate for this to happen to others. I also used public storage in Rockwall and had no issues at all. Email me if you had similar experience at this location. With the amount of damage that was done there is no way that we were the only tenants that had this happen.

I am so happy we went with I-30 Storage. Wendy was amazing. We reserved the wrong size unit and…read moreshe was able to do a unit transfer with no issues. We packed up and moved from California and needed a storage unit. Found I-30 Storage and they have been heaven sent. Thank you Wendy, Katlyn, and Larry.

Cheapest storage in town! Easily accessible, open early and closes late right off the freeway!read more

i expected more than I got. Needed better communication. The movers are good. That's all. ‍read more

Krystal is the best very good customer service 100 percent recommend I had a really positive…read moreexperience with the customer service team. From the moment I reached out, especially her she was responsive, patient, and genuinely focused on helping me resolve my issue. The representative took the time to listen carefully, asked thoughtful questions, and made sure they fully understood my concern before offering a solution. What stood out most was their professionalism and friendly attitude made me feel valued as a customer rather than just another case to close. The issue was resolved efficiently, and they even followed up to ensure everything was working as expected. Overall, the level of care and attention I received exceeded my expectations. Great customer service like this makes a lasting impression, and I wouldn't hesitate to recommend to others.