This shop could not have made buying and selling a camper any easier. I bought a used Lance…read moreslide-in a from Galaxy a few years ago. They were willing to negotiate, patient when I picked it up and took time to explain all the systems to me. In addition, they gave me the peace of mind knowing they'd help if I had any troubles (which I did not). When I was ready to move on to another camper, they took my used camper on consignment and sold it in weeks. This is a locally owned, zero hassle shop. I highly recommend this team.

We had researched and looked at a variety of trailers RPod and Grand Design. After positive…read morefeedback from friends and neighbors we turned our focus to Lance trailers. The quality of the build, smart and thoughtful design and the corresponding retention of value resulted in our scheduling a trip to the nearest Lance dealer, Galaxy Campers in Ontario. We had heard great things about David, the owner and Miguel, the sales manager. From an initial phone call to David and two subsequent visits where we met David and Miguel we experienced friendly, professional assistance without any pushiness. We ended up placing an offer to buy a new 2024 1875 model at an outstanding price. We negotiated some upgrades, an extra solar panel, two 300 amp hr lithium batteries and an E2 weight distribution anti sway hitch. They were able to complete the upgrades and we closed the sale today. Miguel went over every aspect of the trailer's design, controls having us interact to see firsthand how the controls and options worked. Thorough not rushed and addressing all our rookie questions. David dialed in the rear view camera and corresponding monitor so we had a perfect rear view as well as explaining all the steps in hitching and unhitching the trailer. Again I participated instead of just watching the steps involved. It's the little things replacing a tiny cotter pin with a larger one for ease of use, Paper work was efficient, both David and Miguel made sure I had their cell numbers for any later questions. Great product, great service and value and supporting a second generation family business just puts the icing on the cake. Our first trip, back to Oceanside, went flawlessly. David answered a call from us when we questioned the battery disconnect off setting after arriving home. Great people to work with!

They were extremely helpful. I felt I knew all that I needed to safely tow my 6000 lb. BBQ smoker…read moreafter the advice the owner gave me. I highly recommend this place, they've been there a long time for a reason!

They have signs all over stating they install hitches and they do not do any installations.read more

Our experience at Giant RV was absolutely amazing from start to finish…read more Carlos C. was the person who helped us purchase our RV, and he truly went above and beyond. He showed us everything -- Class B, Class C, trailers under 20 feet, 20-foot trailers, and even 23-foot options -- and had incredible patience throughout the entire process. We went back and forth for about three weeks because our family couldn't make up our mind. We were trying to find something that would fit both our lifestyle and our backyard space. Through it all, Carlos never pressured us and made everything feel easy and comfortable. Even with our daughter excited and running around, he never once seemed frustrated -- just patient, kind, and understanding. We finally decided on a 20-foot trailer and are so excited for the adventures ahead. Carlos is definitely our guy when we're ready to upgrade in the future. Dan gave us an amazing, extremely knowledgeable walkthrough. I felt bad because I had a million questions, but he answered every single one with patience and even shared great tips and tricks along the way. The walkthrough was seamless and made everything very understandable for a first-time RV buyer. If you're able to choose your walkthrough person -- Dan is the man! Jason from parts also helped us out and did a fantastic job with our purchases. He helped us prioritize what we truly needed now versus what we could get later, which made the process stress-free. Great customer service all around -- we'll definitely be back. Highly recommend Giant RV in Downey. Amazing team, no pressure, and a truly great buying experience.

My family and I would like to thank Anita for the great customer service she gave us . To say she…read morewent above and beyond is an understatement. We had some minor issues with our Class C weeks before our trip and even though she couldn't promise us anything which we understood she came through in such a huge way. She is so professional, greets with a huge smile and you can just tell she loves what she does and her customers . She was always is communication with us and giving us daily updates . Thank you Anita for all you did for us and for making our family trip happen. Giant RV is lucky to have you .

We just bought our second vehicle from Sur-Motors. Walter helped us with the transaction. I…read morehave to say this is a fantastic place to work with. Yes there are negative reviews.... .But buyer beware. You must do your homework and know what you are getting. Walter encourages you to bring your mechanic / auto body, whoever you want to check it out. He answered all of our questions and even suggested places to get parts. The process is easy-inventory changes quickly so don't wait if you see something you like. You won't be disappointed.

Guys!!!! Stay away from this place is literally a big scam place , I just bought a Tacoma 2021 for…read more15k and when I call the place they said it was only the radiator and the support that was damage and the body how it look in the pictures and it was a big lie! I paid for it plus $600 delivery charge and when I got it is a fucking junk .... They bought it at the action and literally just make it look like it wasn't a big accident , I called the place and they didn't help at all ... I'm going legal against this place ... be very careful with this place I live the proof in pictures Literally when we inspect the truck the chasis on the back and front is super damage nothing we can do need a new chasis , the rear diferential was way too damage nothing to do , plus damage all around the motor .... This is just a big scam placeeeee

Bought an RV from this company. Mark was dishonest and did not follow through with his promises…read more He told me when I purchased an Rv from him that it had JUST been smog checked and I was good for the next two years. The smog checked was more than two years old. He said that the brake system had just been repaired. It does not work and I now can not safely drive the vehicle. He promised when I got the RV home and the brakes did not work that he would get a mechanic out to rectify the issue. It been almost two months and I still haven't heard from the "mechanic". Mark is a smooth talker who will tell you he is a man of his word, which I made the mistake of believing. Don't make the same mistake I did. Do not buy from this crook.

Great experience with our purchase of Rv,We will recommend family and friends that are looking to…read morebuy!