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    Sur Motor Cars

    2.3 (54 reviews)
    Open 8:00 am - 5:00 pm

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    Reviews With Photos

    They buy badly damaged cars from insurance auctions then enhance them to look like light damage. be sure to google VIN numbers of anything you are looking at from them. Here are pictures of the same car.

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    Photo of Davit T.
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    2 months ago

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    10 months ago

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    7 years ago

    Helpful 10
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    2 years ago

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    5 years ago

    Helpful 4
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    5 years ago

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    2 years ago

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    2 years ago

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    6 years ago

    They buy junk cars and cover big damages and try to screw people up buy externally making the cars look less damaged. STAY AWAY

    Helpful 4
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    Photo of Brad K.
    75
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    6 years ago

    Helpful 4
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    6 years ago

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    6 years ago

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    8 years ago

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    11 years ago

    Helpful 8
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    12 years ago

    Helpful 1
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    Photo of C W.
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    7 years ago

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    6 years ago

    Helpful 3
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    Photo of Tony B.
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    9 years ago

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    6 years ago

    Helpful 2
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    6 years ago

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    6 years ago

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    9 years ago

    Helpful 7
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    Photo of Amal B.
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    12 years ago

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    9 years ago

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    Photo of Steven M.
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    10 years ago

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    Photo of Dan G.
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    10 years ago

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    Photo of Val B.
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    11 years ago

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    12 years ago

    Helpful 4
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    9 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    Photo of Moe K.
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    11 years ago

    Helpful 7
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    Page 1 of 2

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    Review Highlights - Sur Motor Cars

    I bought a salvaged pickup from Sur (Jose and Adam) exactly one year ago.

    Mentioned in 6 reviews

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    El Monte RV Rentals - Thank you Marissa!  Couldn't have done this without you!

    El Monte RV Rentals

    (394 reviews)

    I rented a very nice 24' RV, and the customer service at booking was excellent. Unfortunately,…read morethat's where the good experience ended. I'm leaving one star because of how poorly things were handled when the generator failed. When it wouldn't start, I called the toll-free number and was on hold for over an hour before anyone picked up. I followed every troubleshooting step the rep walked me through, but we couldn't get it working. The rep noted on my account that there was a problem with the generator and told me to speak with the front desk when I returned the RV. Without the generator, I had no A/C for the trip -- a serious problem for four days in an RV. When I returned it, the front desk had me stand by while they looked into it. The mechanic came in and confirmed there was a problem, telling me directly: "I did a master reset on the generator and it's working now." So the issue was real and acknowledged by their own staff. The woman at the front desk was pleasant and professional, but she said her hands were tied and there was nothing she could do. I pointed out that I'd paid for four full days of an RV that was supposed to function -- especially the A/C. Her only offer was a $100 credit toward buying an RV from them in the future. I was blown away -- and not in a good way. I paid for a working RV and didn't get one, and their idea of making it right was a discount contingent on giving them more of my money. How could I ever rent from them again? I won't.

    I have been using El Monte RV for four years and prior to this situation, I had never had a…read moreproblem. I was rented an RV with a cracked dump hose, which I found out while dumping sewage. When I called to report the issue, the best they could do was to suggest I either use duct tape, or purchase a new hose. When I called ahead prior to drop off to explain why I would be bringing back an RV with full tanks, the customer service rep hurried me off the phone saying, "if there's proof of the crack, they shouldn't charge you for full tanks". No one asked about how dumping sewage with a cracked hose affected my trip, or about how not being able to dump again during a week long rental affected my family. Overall a very negative customer experience, that could have been avoided.

    Mike Thompson's RV Super Store - Home away from home!!

    Mike Thompson's RV Super Store

    (719 reviews)

    This was our second motorhome purchase in two years. We chose Mike Thompson based on our experience…read moreelsewhere, and I'm glad we did! Rick Sander is great! he went above and beyond for us. Jorge in finance was great as well. I highly recommend Mike Thompson!

    I'm updating my original review to reflect the current situation…read more After posting my review, I was contacted by the service department regarding my missing key. They informed me that the key has been located and is being sent to me. This review is specifically regarding the poor communication and lack of follow-up from the service department, rather than the quality of the warranty work itself. I scheduled my vehicle pickup well in advance after having warranty work completed. However, upon arrival, I was informed that my service advisor was no longer with the company. Due to this transition, I experienced a much longer wait time than expected. The primary issue occurred once my travel trailer was finally pulled up: the service team could not locate my keys. I was told that the manager was currently in a meeting but would call me later that day to resolve the issue. Because I have a spare set at home, I was understanding and willing to give them time to follow up. Unfortunately, the day has passed, and I never received the promised phone call. Furthermore, because I was not provided with the manager's name or direct contact information, the burden is now on me to spend my own time tracking down someone who can help. The service work may have been completed, but the lack of internal communication, accountability, and basic follow-through turned a routine pickup into a frustrating experience. I hope management reaches out promptly to return my keys.

    South Bay Toyota

    South Bay Toyota

    (1.3k reviews)

    Harbor Gateway

    My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

    The way the sales people have ignored me every time I am here getting my car serviced makes me…read morethink I look like a vagrant, and I'm okay with that. I purchased my car in 2018 and have brought it here for service ever since. But the last 3-4 visits, I do the same thing, sit in the lobby for about an hour then walk around the lot looking at cars. I've been think about getting a new car for a while, but I haven't had a car note in years, so I'm reluctant. Not to mention, I rarely drive, so rare that I was thinking of just selling the car, then had to have someone bring me back to logic. Let me just say this, this review is in no way about the service dept. If I had an other issues I would go to Carson or Manhattan Beach, but I come here. Today's visit really annoyed me, I'm stilling in the lobby reading my book and a salesman named Anthony comes in and begins to speak about the 4th of July sale. I listen, because I can really be easily convinced to get a new car, but I notice that despite him having my full attention and us only being within feet of each other, he is not talking to me. He confirmed it, when he begin asking everyone in the room, individually, if they were interested in taking a look at the numbers on trading in a vehicle for a new one without any commitment. He didn't ask me or the guy behind him who could easily be confused as being asleep. I didn't speak up, because I could just as easily be swayed by characteristics to keep my money. What I did do was get up and walk the lot, like I normally do when I am here and I peaked at a few cars, while also speaking with my husband, because I needed someone who was going to tell me if I was over thinking the whole situation. Can you guess what happened next, as walked around circling the cars and taking an extra second to stare at the sticker... Nothing! No one approached me and asked if they can help. No one came out of the sales office, after watching me from the large glass windows I was looking at vehicles in front of. Nothing! So I walked back to the lobby to wait for my car and write this review. But then, I started wondering why I was even giving 3 stars and my husband called me back to ask if I saw anything I liked. I told him I didn't but they probably had the car on the used car side. So I got up and walked around the used car lot side and I did see two or three vehicles that I was interested in. These I took a few extra seconds to look at because I wanted to see the price, the year, the details, the warranty information. But again, no one came out. No one came to help me to ask if I was interested in anything or to see if I needed assistance. The only time I spoke to an employee at South Bay Toyota was each time I walked back to the service center where they offered me shuttle services or wanted to see if there's anything that they could assist me with. So I am giving three stars because I could easily walk to service department and ask them to get me a sales agent and I'm sure that person who comes to me would be all too enthusiastic about showing me what's available. It has happened before and that's why I know exactly what vehicle I want next.

    Sur Motor Cars - car_dealers - Updated September 2026

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