Great Insurance Agency. They genuinely care for you and do what's best for you. It also has a very…read moreconvenient location in Downtown Buffalo. I would highly recommend

Being that I'm under 25, even with no tickets or accidents on my record, I was getting quotes that…read morewere very high for auto insurance. I reached out to Willoughby and was connected with Cole Worthington and he got me the cheapest quote, still same coverage and everything as the others. Cole was very great and helpful, and walked me through the numbers and entire process. I recommend Willoughby and Cole to anyone looking! He even helped me bundle renters insurance with my auto.

I called to see if they could help with getting car insurance, as I am not happy with the rates I…read morecurrently have, among some other issues with having various people on the same policy and the laws in NYS. Craig is the one who called me, and to tell you the unprofessionalism of this man is mind-blowing, is an understatement. Even if they were able to get me a good rate, or insurance at all I would not deal with this company. First off - calling my fiancé a "side piece", and trying to convince me to make my son and my fiancé get their own policies, for when the kid "screws me over" and my fiancé leaves me, like, seriously?? Not to mention the various "F-bombs" dropped throughout the entire conversation. Listen, I am not easily offended by any means, if this was a friend of mine, I would have laughed and told them to "eff off" and punched them in the arm. But this is a place of business that needs some serious training in the world of dealing with the public. I do not know what kind of people you are use to dealing with sir, but I can tell you with 100% certainty, you need to take some classes in dealing with the public, and how to talk to people before you get slapped with a lawsuit.

The true definition of taking advantage of the black community. I recently purchased a new…read morevehicle. I automatically went to State Farm since I had been with them for 16 years. I wanted to support black business. When I called from the dealership, I was quoted over $5,000 a year. Keep in mind, my loyalty, no accidents or Tickets and good credit. She quoted me the coverage which comes out to $439 a month. When I questioned why do high, I was told due to the value of my new vehicle. Even the dealer thought that was outrageous. Tamaras also stated that the younger drivers ate paying even more. I'm 45 years old, married and have good credit. Well, I called Geico and they were able to pull Up My policy with State Farm. Amazingly, I have the EXACT SAME COVERAGE AS STATE FARM, BUT.....WAIT FOR IT.... $139 A MONTH! THIS IS an outrage! So not support State Farm and Especially Tamares Lott on Filmore and Main street min Buffalo, NY!

From the owner: Our vision is to be sought after insurance professional in the Western New York area. We strive to…read moreengage in courteous and respectful conversations with State Farm customers. We understand that no two customers are the same and we want to acknowledge that by recommending insurance and financial services that suits the customer. We will also be timely in our execution of our processes and deliver exceptional service of State Farm products for our State Farm customers. License #: NY-LA936017, NY-PC936017

I received a solicitation to buy my house and when I called the realtor Carmen J. Laurendi to…read moreinquire how to get off their mailing list he proceeded to swear at me and tell me he does not care. I would never ever do business with them and I will forever tell anyone looking to sell their property to go elsewhere....