The Westfall office practices relentless hospitality. From the moment you walk in the door (which…read moreis always open in mild weather), you are welcomed, listened to, and treated like family. I've been a State Farm customer for over 30 years and transferring to the Westfall Team is the best thing I've done since signing up. Specifically, every service I've been enrolled in was clearly explained, reevaluated, and vetted. I was seen & heard. Kudos!

I am relocating to NC from the west coast. Though the start…read moreof my interactions with Tim west fall's office was a little difficult because of time zones, I was able to establish a point of contact with representative Erica Aronson. She has been amazing. She followed up with me yesterday, knowing my move was 2 weeks away. She then reached out today to let me know the dmv was back logged and I should schedule my appointment to renew my license. For a person who is moving 2200 miles to a new city and knows no one, this bit of information is priceless. As it turns out, the 1st appointment at the dmv is 4 weeks from now. So far, now that we have conquered time zones, Erica has made this experience a dream.

She is the worst. Claims she left messages which are lies and blames you!! Takes days to get…read moreanswers. She is busy making her businesses successful you will come last!

Company seems to have your best interest at heart. My husband needed a great coverage to fit his…read moremedical history for some medical issues and the agent ; Mr. Gladden was sincerely helpful! I am going to be on Medicare soon and feel the good advice that was given on coverage will also meet my needs and that's why it's so important to connect with someone who can give good coverage advise! Thank you Mr. Gladden for helping my husband meet his insurance needs. I am sure many others appreciate it as well. I worked with Wake Forest Baptist Healthcare at the time my husband needed to go on Medicare and Mr. Gladden was at the Healthcare facility which made setting up a good insurance profile at the time! Thanks again for such an outstanding job!

5/5! 5 I recently…read moreset up an universal index life insurance policy through Your Best Earnings! Marissa was very knowledgeable and informative about every service and made sure that I had every question answered. She walked me through every step of the way. In the beginning of the process, there was a presentation that laid out details of the service that she recommended best for me and why, and more. She showed examples and went through numbers with me every step of the way as I at times ask a lot of questions. The turn-around time for questions answered via email is rapid. Service overall was great. After I put in application for the policy/account, I saw a medical examiner and boom, I was all set up. She corresponded with me as well as with the medical examiner who was also really nice and down to earth. Once every thing was set up, Marissa sent me a book as gift which I thought was a great gesture to finish off the process. I would definitely recommend her services as I learned a lot and benefited greatly.

From the owner: Learn how you can protect your future. Offering retirement…read moreplans, college savings, 401K/403B rollovers, wills/trust, and much more! We are dedicated to helping clients protect, save, and make money. All new clients get a free one-hour consultation with one of our licensed professionals.

My mom always taught me, "If you don't have anything nice to say, stay quiet." Well, this is the…read moreopposite. I've had the pleasure of working with Brandi L. Lewis and the team at the Philip Piersol State Farm office, and they have been nothing short of the best of the best here in North Carolina. Their professionalism, responsiveness, and genuine commitment to helping their customers have truly impressed me. If you're looking for insurance or thinking about making a change, I highly recommend giving them an opportunity. I think you'll be pleasantly surprised!

So I've been insured by state farm for long time. I had the mistake of not paying a bill and my…read moreinsurance lapse. I called and someone named Grace attempted to help, but not really. The dmv asked for it to be filled out electronically and Grace said that it would take longer, so she need a fax number. I saw a picture of the form and it wouldn't take long to fill out. I just wanted to get this over with and it didn't happen. I guess ill drive around with out no insurance.

Working with Jack has been great! He is very knowledgeable and is always quick to respond to any…read morequestions or concerns I have. He works with you to understand your wants and needs and doesn't just push some policy on you. He can explain all the benefits or downside to a particular policy offering, letting you decide which option works best for you! The level of service he provides is always 5-stars, and I highly recommend him and Navigate Agency!

From the owner: Auto Insurance, Home & Rental Insurance, Life Insurance, Medicareread more

If I could give this agent less than 1 star I would. This was by far the worst agent I have ever…read morebeen with for insurance in all of the years I have dealt with agencies. 1. Non responsive. It would take forever to get a return call on everything... .so don't hold your breath. 2. We termed our policy and was charged a penalty for doing so and when I didn't pay it because we found we had paid for a car we didn't even own for over a year and Allstate owes US money.... she sent us to collections for the $37. And they still owe us a couple hundred... but of course she does nothing about that. 3. Customer service is non existent with this company. Agents are a dime a dozen... and I am sure there are much better people out there. BEWARE! Needless to say.... We are no longer with Allstate because of this agent!

They do not always answer the phone, but if you are persistent like me - you will get through. The…read morerates are okay, and the staff is nice on the phone. They do market calls offering other services, and I'm not into telemarketing spills. Overall, it's Allstate - either take it or leave it and you will be just fine either way.

Zach is one of the most knowledgeable and honest guys in the business. I have known him for years…read moreand called on him to explain things in my policy many times. He has helped me with things for my moms policy as well. He is happy to go over things for people, even if they are not his clients. He truly wants to make sure people have the very best coverage. I would recommend him to anyone I know. Definitely would have him look over your policy to see if you have everything you need and maybe even coverages you don't.

Working with Zach has been nothing short of amazing. I would recommend working with him and and his…read moreteam any day!