Super nice and easy to work with. Got my taxes handled and saved me from paying more than I needed…read moreto!

1 STAR -- Extremely Disappointing Experience -- $6,000 Paid and Still No Documentation…read more I strongly regret my parents' decision to hire Tax Network USA. My mother and father paid approximately $6,000 to Tax Network USA to handle their IRS tax issues and attempt to resolve their tax debt. Unfortunately, our experience has been extremely frustrating from the beginning. After my father passed away, we tried to work with the company to determine what had actually been done on my parents' case and whether a refund was appropriate. Instead of simply continuing from the work that had already been completed, we were asked to provide new financial information and essentially go through another process. We eventually requested a refund. Tax Network USA's position was that they had performed enough work that a refund was not owed. At that point, I did not simply take their word for it. I asked them to provide the documentation showing exactly what work had been performed for the approximately $6,000 that my parents paid. During my last conversation with the company, I was told that their Quality Assurance Manager was reviewing the case and removing certain items that they determined should not be included, so that the amount of work and time attributed to the case would accurately reflect what was actually done. I was told that even after that review, their position was still that we were not entitled to a refund. I said that was fine -- if that is their position, then show us the work. I requested the remaining documentation supporting their conclusion, including the work performed, case notes, communications, documents prepared or submitted, time attributed to the case, and anything else they were relying upon to justify retaining the $6,000. I was told this information would be provided. It wasn't. I followed up again. Nothing. I followed up again. Still nothing. My last conversation with them was on July 2, 2026. It is now September, and despite repeatedly requesting the documentation, I still have not received what I was told would be provided. This is not about expecting a company to guarantee a particular IRS outcome. I understand that tax resolution is complicated and that there is no guarantee that a tax debt can be eliminated. My issue is that Tax Network USA is retaining approximately $6,000 of my parents' money while refusing to provide the documentation I have repeatedly requested showing what work was actually performed and how they determined that no refund is owed. If you are considering hiring this company, I strongly recommend that you do your research, understand exactly what you are paying for, and get everything in writing before giving them a substantial amount of money. For my family, the lack of communication and follow-through has been extremely disappointing. When a company is dealing with people's tax problems and collecting thousands of dollars, I believe customers deserve transparency, documentation, and timely communication. Based on our experience, I would not recommend Tax Network USA. I am posting this review because I believe other consumers deserve to know about our experience before making the same decision we did.

Would recommend this place. Adrian was very helpful and patient. Great customer care!read more

Do not use American Hartford Gold - they will rip you off! Double- triple check all invoices and…read morereceipts- they mark up the prices of gold and silver 2-3x - Do not Buy from them!

GoldenCrest Metals made investing $40,000 in precious metals for my IRA simple and stress-free…read more Their representative, Charles, was attentive and provided top-notch service. Charles took the time to explain the investment process and helped me select the right metals for my portfolio. He was patient with my questions and ensured I felt confident in my investment decisions. Thanks to Charles and GoldenCrest Metals, I now have a portfolio that includes precious metals. I highly recommend GoldenCrest Metals for their exceptional service and expertise in precious metal investments

Joyce and her team are fabulous!!! I am so happy I joined…read morethem a couple years ago. Every time I call in, Isabel is more than helpful!! They always make me feel like family and especially with their small touches like Christmas cards to my family around the holidays. Thank you for always providing PHENOMENAL service

Joyce and her team are the best. Thanks for fantastic service year end and year out!read more

State Farms agents are very pleasant. Good pricings helps you in anything you need very helpful…read more The app is very easy to use what I like. The best is that you have your policy on your phone like if it was your credit card and it pops up.

After over 30 years of have Insurance I have never run into an agent that was on top of my account…read more Sevag is always looking out for discounts and always making sure that my home and earthquake insurance is up to date and paid for, just knowing that Sevag is my agent I know that I will always be taken care of and will never miss a payment. Knowing Sevag is my agent I know my family is protected. #Statefarminsurance #homeinsurance #earthquake. Thank you Sevag for being amazing,

The agent I talked to over the phone was kind, friendly and extremely helpful. I was a mess…read morestressing out on what to do to get everything completed for my car asap. I decided to go in office to complete my transaction. My rep gave me a real reason to finally calm myself and know that I am getting this done. I'm so happy that I'm Takeing them lunch to thank them.

I tried obtaining an auto insurance quote from Vios over the last 2-3 weeks and unfortunately my…read moreexperience did not match the positive reviews I read beforehand. I first spoke with Josh about two weeks ago and never received a callback. When I followed up, I was told they could not quote me until closer to my renewal date, which is the 19th of this month. I then spoke with Jose, who stated he was the manager, and he assured me he would have a quote for me by Monday even though it was still a little early. Monday came and went with no communication. Yesterday, May 12th, I called again and spoke with Josh, who once again told me I would receive a callback. Today, May 13th, after still hearing nothing, I called back yet again. Josh blamed the delay on Jose, saying Jose was supposed to call me. Jose eventually called, made excuses, and again stated he still could not provide a quote even though my renewal is only days away. When I asked to speak with a supervisor, Jose stated he was the supervisor. I then asked who his supervisor was, and he said someone named Val, but told me they did not want to speak with me directly and that I could email Jose and he would forward it. I was planning on bringing over three policies, and the only reason I continued pursuing this was because of the strong reviews I had seen online. Unfortunately, the level of communication and customer service I experienced did not reflect those reviews at all. I understand businesses get busy, but my time is just as valuable as theirs. In the end, I will be taking my business elsewhere, which is unfortunate because I truly tried to be patient and understanding throughout the process.

We left another office after having been there for 30 years (see review of John Corr, Sherman Oaks)…read moreand within 72 hours, they had sorted out the issues the other office dropped the ball on and even found a way to save us over $600 a year. Now that's what I call service! My only regret is that I didn't make the move sooner. Brittany and Derek are top notch and I am delighted with our new agents.

I am so happy I changed my coverage to Allstate with Colleen and Brittany ... saved me $ and have…read moreincredible customer service!!!

The best Insurance Agent I have ever known in CA, started working with Gevik back in May 2006, very…read morefriendly, knowledgeable, service-oriented and very honest, I highly recommend them,

Been a client with them for years. Great service. I got a discount for doing bundle of home, car,…read morelife, umbrella. Very responsive when I have questions. Highly recommend.