Great professional dealership from front to back. The sales staff is excellent and will do whatever it takes to earn your business. The service department is professional as well. Ty read more

I took my truck in for an alignment and to have someone make sure there were no other suspension issues. My tires were wearing very uneven. The service writer was nice but what I was charged is a joke. They charged me $149 for the alignment. Not terrible. Then they said they will only charged me half of the "diagnostic." So I took my truck in for an alignment. They charged me $95 to tell me that I was right, I needed an alignment...even though I DID have the alignment done by them. I also have the "Ram Wrap" warranty. Bumper to bumper with roadside through 125k miles. But I still need to pay $95 to be told I know what I need. I am looking for a new Jeep for my wife and I buy a new truck every 2-3 years. I hope that $95 was worth it. I'll drive to Laramie or Wheatland next time I need dealer service. read more

Excellent parts and service, not so great with the guy that's supposed to schedule the warranty work...

If there was and option for no stars thats what this dealer would receive. The experience I had here is something I truly still cant even wrap my head around. They do not care about taking care of their customers. The financing department is an absolute joke and they are far from organized and proficient which caused some serious issues with my loan. After having the vehicle for a few weeks... I started receiving hits on my credit again. I eventually got ahold of someone and they explained they didn't process the loan before my job change so I didn't have the proof on income at the new job. Instead of reaching out they tried hiding it without talking to me. They were almost impossible to get ahold of. There was no way I could come to a solution with anyone when they wouldn't return calls. So We gave the car back. However it left me without a daily driver. They made so many hard inquireies on my impact without my knowledge for weeks. Friends have stated the shadieness of this dealership, I was just hoping they would be able to come out of that. Left without a vehicle and credit damaged... read more

The manager of the parts department was amazing as I had a problem with my trailer seven pin connector and I stopped by Fremont motor in my Ford truck    The parts department manager and I wish I knew his name grab a tester, came out to the parking lot with me for 10 minutes and we troubleshot the problem.   When I offered him a couple dollars for beer he said please just write us a review of your experience which I say was top-notch! read more

I brought my Gladiator in for service and received 5 star treatment as usual. The staff is friendly and professional and all my issues were addressed. I talked to my salesperson PJ whom I bought the truck from two and a half years ago about a possible trade. It's nice to find a professional salesperson that is in the same place when it comes time to work a deal on a trade. Thank you. read more

Fremont Motor Casper - My Fremont Motor Company Gladiator - Car Dealers Near Me - Casper, Wyoming

2009 Jeep priced at 19K. KBB dealership at 13.5K. I asked why the high price and was told it was because it is like a "gemstone" because there were not a lot of them on the market. Shady justification, shady business. Watch out, they price gouge and lie. read more

The only issue I had was the lack of communication and the miscommunication, but after speaking with the service manger he got everything sorted out and back on track. Took a lot longer than expected but my ram was fixed correctly. Service manager and the Tech even went above and beyond to make sure everything was perfect. read more

Their service department is unbelievably slow. Watching paint dry is faster than this place. Expect 2hr minimums for very minor service. Was told my car needed a transfer case fluid change. . My car doesn't even have that part since it's not a AWD/4WD vehicle .they even gave me a quote to get it repaired. Incompetence or ignorance I'm not sure . read more

By far the worst dealership EVER! DO NOT DO BUSINESS WITH THEM. Aside from the fact that Dodge/Chrysler vehicles SUCK, this service department is horrible. It took over a month to have our truck seen for diagnostics. When we took it in, they told us they probably would not get it done that day. We would have to leave our truck over the weekend til Monday. We said we were just going to pick up the truck if they could not get it done. Magically, they got it diagnosed...with a $7000 quote for repairs on a truck worth only $2500 on trade-in. Hello? They told us one part would take forever to get in as they are only allocated a limited amount. We stated we were going to just pick our truck up. That's when the fun really started. They lost our keys, so we could not pick up our truck. They asked if we could drive the whole way home (1 hour each way) to pick up another set of keys. NO! Everyone was in a tizzy as they did not know how to program a new key fob. They had to call a technician in, which they expected us to thank them profusely and kiss their feet. Finally, a key was made for our truck after about 45 minutes. This dealership is so lucky my husband went in. If it had been me, they would have a wet, brown cleanup in the middle of their show room. SAVE YOURSELF HASSLE -- BUY A TOYOTA! read more

Very friendly and helpful staff. Ask for George Velez! As a young guy looking for a nicer newer vehicle George wasn't the pressuring salesman that I've dealt with in the past. He told me "I'm a father, so I'm going to treat my customers the way I would want my son to be treated when he goes somewhere to buy a vehicle." George gave great honest advice on several vehicles and worked hard to make sure I got approved and the most money for my trade in. As long as I'm in the Casper area I will never go to anyone else. read more

Fremont Motor Casper - Car Dealers Near Me - Casper, Wyoming

by far the worst place to do business with not only do they try and rip you off on prices they're so far out when it comes to getting your vehicle looked at it's pretty much pointless because if it's your only vehicle give me screwed also, the service that sucks I don't know what they're talking about one person will say something and then the other person will say something completely different. They don't ever call you back, they don't try and help they don't do what they're supposed to do with me. I called almost 3 months ago because my transmission in my truck was going out but they can't see me until next month and they don't have any loaner vehicles either even though I signed documents. That if I needed one because I was a customer from there I would get one. I wouldn't waste your time or money at this dealership read more

I purchased 3 brand new vehicles from this place and Zaine was my salesman. Zaine had great attention to all the details and worked his butt off to make sure I was happy. I still talk to him to this day and it has been over a year since I moved out of Wyoming. If you are needing a vehicle I recommend Zaine. AWESOME GUY AND HAPPY TO CALL HIM A FRIEND read more

Fremont Motor Company of Casper helped me find the perfect car for me after a horrible accident. Someone ran a red light and totaled my car. With that came lots of waiting and work with insurance so I could replace my car. PJ Lantz was kind and patient and I got a fabulous car at a great deal. Thank you PJ snd Fremont of Casper! read more

My husband and I were looking for a Dodge Durango. Looked at the one Fremont had to offer and it was everything we were looking for until the price... Fremont motors was not willing to negotiate at all or even attempt to get close to what we needed for trade and value of the Durango, so we went to the dealership next to them and purchased the one they had available instead. read more

Avoid them at all costs. I brought vehicle there to the body shop and three months and nearly $10,000 later it was not any better than it has started. I was forced to take it to a second bodyshop to undo what Fremont has done and actually correct the problem. Thiscost me another $8000. read more

Let's start with beyond A+ service department customer service ! I have had car troubles since hurricane Harvey in Texas .. and well my car had been in the shop every 3 months since then ! In every shop in Texas , Nashville, and Colorado they hold my car hostage for 2-3 weeks and it was frustrating with no calls or nothing with updates .. but not this place ! They took care of me within 2 days and fixed my ac condenser and my compressor as soon as parts arrived ! I kind of would like for more things to go wrong with my car before I leave town so they can fix them!! read more

I was on a long road trip in the winter and got a frozen DEF tank on an explanation diesel. They went out of their way to get my car in a garage near a heater on I could get back on the road and finish my trip. The service staff was very pleasant and professional. read more

Rude and completely unprofessional. General manager was anything but polite. Have had issues in regards to their dealership. read more

The service department sucks. 1st oil change they didnt tighten the oil filter in properly and they didnt refasten the cover door. 2 days later when we figured out why it was low on oil and what the noise was coming from under the car we had to take the car back to have it fixed. Mind you I live over 100 miles away. Well mistakes happen, so we went back again for another oil change. After waiting for over an hr a gal comes up and tells me my car was ready. Has me sign papers and says your cars right out there and the keys are in it. We go out the keys are not in it. My daughter goes back in and they tell her the key.has been lost in the car. I go back in and ask to talk to the manager. Come to find out they had us sign papers for the wrong car and they havent even started on my car. They are very disorganized and unprofessional. I wont be going back ever again. I got better service at Walmart read more

We bought a used vehicle from Fremont in Casper August 2017. The salesman, Nick Markisich told us it was a clean one owner trade in. We are now trying to sale the vehicle. We pulled a CarFax and it has been owned by 5 people and it had been involving in an accident and Fremont bought a an auction, NOT a trade in. Why are car dealer so deceitful?! I should have had them run me a CarFax before buying. Learned my lesson, NEVER trust a car salesman! read more

The Worst service! Took my 2017 Silverado in Wednesday they repaired the fuel pump, picked it up and the engine light came back on so turned around and got another diagnostic. The Fuel sensor was broke. They said it wouldn't be in til Monday get the part in. Called Monday afternoon and they said they just got the part and it wont be ready till tomorrow. Called Tuesday at noon and they said it would be ready around 2pm. Call again at 2:30pm they said they ordered the wrong fuel pump and would take 3-4 days to get the right one. Fremont has kept my truck for a week and done nothing but make excuses. Don't take your vehicle to get repaired!!! read more

Not happy with the service or lack of service received from Fremont. My vehicle sat in their lot for 3 days without being seen. The service advisor was not helpful and didn't seem to care how long it would take to take care of my car. I definitely won't return to service or purchase a car from here. read more

The warranty department is absolutely awful and they will lie straight to your face and then call you a liar. Purchased a warranty from them to cover our Ram truck, no issues with initial sale. Then, almost a month later, got several unhappy phone calls from Chris, who handles the warranties. He said he needed the truck to do an inspection on, and needed it ASAP, never considering the fact that when people are working they can't necessarily rearrange things so quickly. Were able to pull a few strings and the truck was provided to them and then he states he will not honor our new warranty claiming that the warranty would not cover the part needed, despite Chris knowing that their was a pre-existing issue he still sold the warranty to us, saying he would over-look it. So when we finally are ready to get the compressor taken care of we are called liars and told that they are gonna drop our warranty. Chris was extremely rude and demeaning and would not own up to his own mistake. Called the warranty company myself to see if the parts would have been covered and YES they would have been, but he lied, again. Called the GM the next day to see if there was anything that could be done or if they were willing to make it right and we were again called liars and told that they stood behind everything that Chris had done. Will never, ever, ever purchase anything from Fremont Motors again. Will not ever recommend them to anyone. read more

Typical car dealership, bunch of crooks! I traded in my vehicle on somethin newer and was completely deceived on the deal making process about what they were gonna give me on my trade. When I asked about it they said that was the deal and there's nothing they could do. Gives a whole new meaning to buyer beware. read more

This is for the service department. I can't speak for the sales team's professionalism, but the service department staff has gone down hill. The younger female front desk staff were incredibly rude, made customers wait to gossip with each other, and there was a very tense vibe among the staff. My vehicle took a week to complete and it was only supposed to be in the shop one day. There was zero communication about why it was delayed other than an advisor called in sick one day, and a technician called in sick another day. Doesn't explain the other five days, and there's a serious efficiency problem if other service staff and technicians cannot pick up the slack with absences. Undercarriage wiring was not replaced in the wire mounts which could've caused issues with snagging, exposure to moving parts, heat, and the elements. Subpar service all around, and I will be using another dealership for future work. read more

I dropped my truck off to get two keys programmed at 8am and was told it would be done at 9am. I called at noon and they told me that it would be done by three. I called at four and got a message machine and left a message to call me back.I called back at 4:30 and raised hell and they told me to come straight down. I got my keys and went out to the truck. One of the two keys still didn't work. I went in and flipped out on some poor kid who FINALLY programmed it for me in about two minutes. I asked why it took all day to do something that takes two minutes and the service writer told me that they did a recall that I didn't bring it in for and they didn't ok with me before they did. I left and didn't make it to the end of the block and noticed the check engine light was on. I went back and flipped the proverbial "poop" out. They had no idea what the code meant and just cleared it out and told me to come back if it turned back on. I told them that I most definitely will not under any circumstances be going back there. I would suggest that no one else does either. I missed two full days of work because it's now too late to make my drive tonight. All over what should have been a five-minute job. read more

I went to this dealer looking for a Jeep Wrangler and have never experienced such a mediocre sales interaction and environment--certainly not built on integrity. The dealer I worked with was Nick M. I spent several hours with him, negotiating on a jeep. Every few minutes he would walk away, saying he had to check on something, then not return for 15-20 minutes. At one point we agreed on a price and he literally had me initial his chicken-scratch terms to assure him I was in agreement. Astoundingly, after another 20-minute wait, he came back and increased the agreed-upon price by $424. And was not willing to budge. I was aghast that I had just spent hours working out a price only to be told I had to pay $424 more. The lack of interest in doing business was so apparent--I actually was the one to suggest that Nick take down my name and number and call me if he were to change his mind. In fact, the entire (unsuccessful) transaction was apathetically lukewarm--lacking in care, enthusiasm, interest . . . not at all what I've come to expect from professional sales people in any industry. I will not be going back to this dealer. read more