Whatever keeps happening "Personally" your business should come first and not leave your customers…read morestranded in the cold for hours without a called. It wasn't the first, second or third time myself nor my wife had to wait for a "Scheduled" pickup to get home. Three hours to get picked up the first time, two hours the second time, and the time didn't get much better after that. It happens most of the time when the driver "Lacy" is driving and doesn't return the call, when we call to find out what the issue is. Worse service than AM/PM and I thought they were the worse!

Ii've used this svc many times and recomemded them to friends&family. Called sunday 1/sep…read more Called sun 1/sep,after 45 mins cancelled ride.i've used them many times recomended to friends&family.never again!

My son is autistic and started using this transportation to his step program. The fist driver he…read morehad was great then they put I new driver on there and she don't like him for some reason. Personally I think it's a racial thing. And treats him differently then everyone else on the bus. She trying to be little him. And that don't fly with this autism momma.

Better than a school bus, but not by much. Charter bus has:…read morecracked windshield non-functional sunshade for driver power outlets that are worn out and won't hold a plug air conditioning that broke down twice (in June, ugh) If you go with them, it should only be because you're really strapped for cash.

My first time having any type of rideshare. Theresa was on time (early). Helpful, kind, patient (as…read moreI have mobility issues) and a careful driver. It was a pleasant ride. Will definitely use her service in the future.

This was one of the most terrible situations I have ever engaged in…read more. All I was trying to do was get my 88 yr. old Mother from the airport to her home in Willoughby. The lack of professionalism was totally flabbergasting and mortifying! I only asked for a ballpark quote/price... to see if I could make an intelligent decision. I was never given one! I provide about every piece of information imaginable... When, Where, time, address, Fl. info., name and it wasn't enough for Theresa to at least get me a ballpark price! I have many people in line here in Arizona, wanting to treat me like a POS.... I am NOT taking it from someone out of state, 2,000 miles away! Good luck to anyone wanting to use this service. Thank you, R PS...... I just read the recent reviews; two of them one from David and one from Diane... why couldn't I just get a ballpark price!???? Seems like the other people were treated very nice! THATS ALL I wanted... Good night

Great service, on time pick up from Perrysburg area to Detroit airport. Highly recommend and will…read moreuse again!

On time, great service from Toledo to Detroit airport. Highly recommend. Will use again.read more