My introduction to Katie Roan from Still Oaks came through a meeting at the Hospice House in…read moreConcord, NH. We were preparing to say goodbye to a family member and had no idea what to do or what was next. I had no idea what her day looked like, but the day I called her she was there within hours ready to guide us, preparing us for steps A-Z. It was just a day or two after our first meeting she was asked to return to take the next steps, our family member had passed. Within hours of the call Katie returned, handled our loved one with respect and dignity. I would say after that Katie and Matt really shined; Obituary had to be written, death certificates had to be ordered, cremation had to be done and urn had to be ordered. My family met with Katie and Matt at Still Oaks to complete the set up for the wake, the building was perfect, the flowers as they came in were set up with such pride, you could see the love they had for their jobs. After my family left, I had a more personal meeting with Katie to order several pendents with the finger prints on them so that those she loved most could always hold her hand. Highly recommend this to keep your loved ones close. The few days of saying goodbye and the celebration were all done, it was the hardest thing I have ever had to do, but with Katie and Matt there, I was able to cherish the moments with our family. I was able to grieve and say goodbye in my own way. Without the stress of what is next. Since then Katie and Matt have both checked in on me several times, and even gave their recommendation on were to get the perfect stone. I also have recommended them to help another family as they were also saying goodbye. Hats off to the whole team, and if you find you too need a funeral home director, and want everything done with Care, LOVE and done professionally, Still Oaks is the place and the Roans are the team you want.

No one is ever ready or expects a tragedy to happen. Still Oaks were beyond kind and professional…read moreto me and my family as we went through the worst days of our lives. Katie was so kind and helpful to me during and after. I helped arrange another family membership services in MA and they never reached out after to see how my family was doing after but Katie did. She told me she was here for me if I ever needed anything just call her anytime. I was the one in charge of all the arrangements this time. When it happened the only place I could think of to use was Still Oaks. My family member that had passed had gone to services there before and somehow we talked about Still Oaks while driving by one day a year or so ago. We never talked about that is the place I want you to us but I felt like he would want me to. So Still Oaks it was. I called them that night and they were already expecting my call. We made arrangements for the next day to meet and start the process. Katie let me take my time and guided me through everything. She made me smile at a situation that happened and I knew that was my loved one all the way. I never felt rushed and was able to take my time. After the services Katie reach out to make sure I was OK and if I needed anything. I thought that was so nice. I really wasn't expecting that at all. I wasn't just forgotten after everything was done and on to the next. They really do care about people and I would highly recommend using Still Oaks. I cannot say enough about how wonderful they are. They made my worst days a little better and for that I am grateful.

Zis-Sweeney and St Laurent Funeral Home has always provided excellent service. They took care of…read moremy brother's and father's services years ago and remain dedicated and professional. They now helped me make the right decisions for my mother and worked to make things perfect in this difficult time. Would highly recommend them. Can't thank them enough for their kindness and dedication.

It seems odd to review a funeral home but I figure it's something everyone will need at some point…read more The staff is friendly and there is a decent amount of room for the service. They have different casket samples and urns on display in their office for people to look out. But the part that made going to this service so much easier for us...they have a children's room. There are toys, books and even a table for them to sit at if they want a snack. I have never seen a funeral home with a designated play area for children.

My father passed away in August and Sayr was outstanding in her sympathy, compassion and…read moreprofessionalism. She communicated clearly about the cremation process. The service was affordable and when I went to pick up his ashes in a private room I was allowed time to grieve before driving home. I highly recommend the service provided by the Cremation Society of New Hampshire

From the owner: The Cremation Society of New Hampshire offers compassionate, professional cremation services for…read moreevery stage of your life. Whether you want to plan ahead so your family doesn't have to make those hard decisions after you are gone, or you're a family member who's just lost a loved one and you're looking at your options.

If I could give negative 1 million stars I would. When my beautiful mom passed away at home in May…read morewe called Goodwin as our family has always gone to this funeral home. 2 very young, untrained and inexperienced people came to our home. They did not know how to greet us or what to when faced with a logistical dilemma regarding removing my mom from our home. I won't go into the disturbing details but suffice it to say my beloved mom was not treated with an ounce of dignity or respect. When Sean was called, he was defensive, unapologetic and told us we were free to choose another funeral home. Thank God we did just that and we were treated with kindness, compassion and care at the other funeral home! The whole experience was terribly upsetting for myself and my siblings. DO NOT send your loved ones here!!!!!!

Gary was a God-sent. He helped us through our first funeral and made it so easy during such a…read moredifficult time. He was very prompt when we called or emailed with a question. Sean even called us minutes after our first contact using the website to ask a question, it was almost midnight. Sean and Gary were both very patient, answering the same questions multiple times since some things were not fully understood and we were dealing with a language barrier. My family could not say enough good things about our experiences with Goodwin. They treated us like good friends or family. Gary guided us through time lines, steps of the process, choosing a package to suit our needs, helped with the cemetery and made sure that everything happened as quickly as possibly so that we didn't have to take extra time out of work since we had to travel there from Texas. The building is beautiful and the staff are able to handle just about everything for you and what they can't do for you, they hold your hand through you doing it.

I lost my father suddenly in January of this year, and Leo made the entire process easy, comforting…read moreand seamless. I immediately knew my father was being taken care of and that made this difficult time so much easier. Leo helped with all of the planning and was able to facilitate areas that I was unable to take care of on my own. His consistent reassurance throughout the process brought peace to my family and we knew my dad was in good hands. Thank you Leo for all you did for our family. We are forever grateful for your love and caring through this hard time.

My mom and dad made their funeral arrangements through Dumont Sullivan about 15 years ago. At the…read moretime, we didn't fully understand why they took care of everything in advance, but we supported their decision. Last week, my mom passed away. Our friends at Dumont Sullivan delivered on every commitment they made to my family years ago. Leo Dumont and his staff were terrific! They handled every detail beautifully. They were kind, caring, professional, thoughtful, conscientious and patient ... a real pleasure to work with during this most difficult time in our lives. We are so grateful to Leo and everyone at Dumont Sullivan. If I could give them 10 stars, I would. Thank you!!

my family & I suffered a traumatic loss of our father. We wanted to stay local so we called here…read morefirst. Eric I believe his name was chuckled at my mother telling her how busy they were. if you're in this business you should probably have some compassion. Do not recommend, go to carrier in Windham. They were AMAZING!

Amy and the rest of the staff did a wonderful job. My…read morehusband passed and it's great that they lifted a lot of the burden off my shoulders . Thank you for a job well done . My husbands services were done with the class and integrity he deserved

Very professional people. Attending to grieving families is not easy. These folks do it with…read moresympathy and compassion.

Depending on how you look at it, it's taken me either 2 or 4 years to write my review. My father…read morepassed in February 2020, my mother in May 2022 and Phaneuf handled the arrangements; both were veterans. It was a very difficult time and the staff at Phaneuf were kind, courteous and compassionate. We primarily worked with Aaron and Mark and I can't speak highly enough of them. Again, the compassion they showed to me and my family throughout was more than I imagined. And exceedingly genuine. Their communication was exceptional, guiding us through the process with care. They followed up with me a few weeks later, after both services again expressing their condolences. Thank Phaneuf, for taking such great care of my parents and my family.