Our 1 month old daughter passed away and we knew we wanted some memorial art made from her ashes…read more We found Terrapin on Google, and were happy that it was a local business. We got a little tour of the studio, they were professional, and courteous. They kept the idea of "preserving the chain of custody" very present, which was extremely important to us. We did not want to have to mail anything anywhere. The pieces we received were very nice, we got 3 suncatchers and 2 adder stone pendants. Very impressed with the quality, the glass is very dense and heavy it feels good. I'd recommend this business to anyone looking for custom glass art and a respectful, local business for memorial art services. We are VERY happy with what we got, but if I had to give any feedback to this business it would be: Picking up the finished products was a bit of a let down. We had to make an appointment and they left the glass outside in a lockbox. An old COVID era policy. It would have been nice to actually thank them for the work, as this was a very emotional, connected process for us. We had to make appointments to drop off, and pick up. And to be honest my wife didn't love the idea of "our daughter being left in a box outside". I'm really not trying to sound overly critical, I just want the business to know this is our feedback on the matter. Overall we TOTALLY RECOMMEND this business. The finished products are really nice, and the quality is really something that's offered us a lot in the way of being able to continue to love and hold our daughter. I'd give the products a 5/5 based on everything, but I'm gunna give them a 4/5 overall because of the dated policies.

My hubs and I signed up for an icicle class with ZERO glass experience and we had a great…read moreexperience! Kristina was so clear with her instructions and so helpful with her tips- the hour flew by! This may have unlocked a new hobby and we will definitely be returning for another class in the future!

We held my brothers funeral through Mark and the funeral home. Mark was extremely helpful and…read moresupportive the entire time and it just made the whole process and time period nice. thank you.

Our experience with Cournoyer was fantastic from start to finish. I could list all the details…read morethat made me write a five-star review, but it really comes down to this: The staff was prompt, kind, knowledgeable, accommodating, thoughtful, and professional throughout the process. Their facility was nice. The hearse used for the funeral was beautiful. Their pricing was realistic. They are family owned, and they obviously take pride in what they do.

Thank you for all that you did to help make our dad's service so special. You were there for us…read morewhen mom passed four years ago and once again for dad. Special thanks to Russell for helping set up the arrangements and Terry for making everything go so seamlessly. The death of a loved one is never easy, but, you were so thoughtful and patient, we know our dad would be pleased. As were we. Thank you again for everything. Maureen and Mike

We just buried my mother-in-law out of the Pelham funeral home…read more Pelham funeral home and specifically Jim O'Donnell our class acts and great folks. They made the process very easy and were kind and sympathetic and communicated incredibly well. We highly recommend them for any of your funeral needs.

They really go out of their way to help people After asking them to look for a lost key they could…read morehave dismissed my request but they gave me such respect and made me feel valued. After all who would care about a lost key to a hearse that they had to retire. They actually searched for it. I ended up getting that hearse and you can tell that it was well cared for. If Pelham takes care of their stock like that it shows how much they care for people.