I went to this school for my original esthetics license in 2015. I was not pleased with my experience there at all. Olivia French promised a lot of things in the course - my class never received. Before payment- she promised there will be clients to work on and guest speakers for the class- all false. We worked solely on each other and had no guest speakers. That experience alone should have taught me to stay was from the school but I guess not.
I went back in 2020 to get my managers license. I was told by Olivia that I needed to take her course in order to sit for the test. My mother and I collectively paid her $4,000 for the course that she said I needed. I went to her school twice for some one on one class time with Olivia- total of maybe 2 hours. Then Covid hit and we were unable to meet in person.
I went online to renew my basic esthetics license and I noticed the site said I qualified to take my managers test since I had had my basic license for over 2 years. I was confused because that was my original question to Olivia- did I need a course in order to sit for my managers test? Originally Olivia said I most definitely needed to take the course with her school for my license. After seeing my eligibility online - I emailed Olivia and asked here why it would say I was eligible? She replied back and told me that was "was not eligible and I did indeed need to take the course".
After researching and speaking with the dc board- I went on to take my managers test. A short time later- I passed the test. After passing the test and receiving my managers license I emailed Olivia and asked her the same questions again. And again Olivia said I would have to take her course for the license. Meanwhile- I had taken the test and had my license in hand. It was all lies.
My mother and I composed an email to Olivia formally asking for our money back since I didn't need the course and I had only gone to her school for a few hours. Olivia did not initially respond to the email but had a friend call us both and POSE as a member of the cosmetology board and THREATEN us!
Long story short- Olivia admitted once on the phone that she was wrong and would pay our money back. Then she switch it up- and said she would "see us in court". So we went on to file a complaint with the consumer affairs. We have official correspondence that Olivia admitted to taking money from us for a course that I did not need. THE KICKER- she was only willing to pay $25 a month to me and $75 a month to my mother until the $4,000 was paid back. That would take 5+ years! The funny thing is- I asked Olivia originally if I could pay for my course in two installments and she said no but then expected us to wait 5 years for our payment.
We declined her offer because it was a joke .
Please do your research before you spend your money with her school. She makes promises with no intention of keeping. She takes money with no intention of teaching.
Olivia stole $4,000 from us. She has been in business forever many years- she knew I did not need that course especially since I originally went to her school 5 years prior - she knew how long I held my license. read more