The ferry is easy to use and a convenient way to get where you're going. My biggest recommendation…read moreis to arrive early, especially during busy times, and be sure to bring cash if that's required. Overall, a simple and reliable experience.

April 2026 CASH…read moreONLY! Or Online Reservation pre-purchase. This review is purely for the actual dock, not the ferry providers. No one here is helpful. No one. Not one person. Front gate: $5/vehicle for port entry. Lady working the booth extremely rude and dismissive. Dock: Security guard lady was beyond rude and obnoxious. Obvious many of the people taking the ferry to St. John were 1st timers. I've read all the reviews on the ferry dock and the common theme from ST to ST J is that the security guards are the worse. Well...I lived it and it's true. The security guards are the worse employees ever. Did I mention rude and obnoxious? There's no signs or directions on where to park and where to wait....so you're at the whim of the security guard telling you where to go. Hint: do not purchase an online reservation. Bring cash to the ferry and pay round trip for the first boat that arrives. This way, you can hop on the earliest ferry. Just make sure you get back on the same ferry provider on the way back to ST T. Otherwise, you will have to pay full price for the return trip. When you get on the ferry, I person will come by and collect payment or check your car reservation. They will give you either a yellow or pink copy of the receipt. Do not lose this. Leave it in the glove box for the return home. You just show this or you will pay again. There are 2 providers. 1. Red Barge 2. Love City (black and white with VIC as part of the boat name). Make sure you return on the same company. Cruz Bay Ferry workers were awesome. It's the Red Hook crew that sucked.

Great way to get to the other island . Views of everything even Epstein island . We had rented a…read morecar and found out this how people travel daily so we had to try it , plus the one of the best beaches in the world resided on that island.

Make sure to get there a little early to line up! It's a car ferry and nothing special but def…read moreworth the 65 round trip to get your car over to the island. Don't wait till the last boat though cause it's first come first serve and if all the cars don't fit you don't get on!

A necessary mode of transportation that will get you from point A to point B ... Eventually…read more You might miss a connection (absolutely no reliability when it comes to scheduling) or get your feelings hurt (astonishingly rude staff & crew) along the way, but you'll get there. Don't plan on using the restroom, if you can help it, as there won't be any toilet paper, soap, or paper towels.

I don't want to get into details but the gals working there at the Charlotte Amalie terminal were…read morevery inept at their job and literally laughed at a very stressful situation we were going through at the time. We waited an hour and took Smith's. Smiths and Speedy's are the best Ferries in the V.I. (for decades). These other ones are best to avoid.

We recently took the car barge to St. John with our rental vehicle. It cost us $65 round trip which…read moreI think is worth it because the cost of taxis are so expensive in the USVI. Driving into the lot can be confusing. The staff here aren't the friendliest. You'll have to reverse in onto the ferry, which can be a little difficult. The ferry is only 20 mins and the views are beautiful!

A better ride than expected, but unfriendly staff. And this is one of the few times on the island…read morethat it really felt like everyone was on "island time." $4 gate fee on St. Thomas to get to the boat, then when you get to the parking lot there isn't anyone to direct you...so you have to figure out that you back up in between the yellow lines on the pavement and all line up for when it's time to load. We unfortunately had a minivan (due to our large party) so backing up onto the boat ramp with 4WD was a bit challenging. Once on board and crammed in, it's a lovely and quick ride to St. John. Feb 2023, the price was $65 round trip cash only. Getting off is forward, yay, and a much faster process than boarding. Coming back, I definitely agree that you need to line up EARLY. We departed on a Saturday and were lucky to be in line before they cut off boarding one of 2 boats that had been docked for 30+ minutes with no activity. More grumpy workers and it took forever to board and we were getting nervous about our flight. (But we made it)

We did a catamaran charter in the BVIs this summer. We decided to start the trip several days…read moreearly on the island of St. John. The issue we faced was getting from St. John (USVI) to the marina on Tortola (BVI)... while there are ferrys running everywhere through the VIs, there are no direct ferry's from S. John to Tortola... go figure. The only viable option (we thought) was taking a ferry back to St. Thomas, and then catching another ferry from there to Tortola... a 1/2 day wasted, and we still needed to get through customs/immigration on Tortola, then a cab to the marina. Enter Seahorse Water Taxi! I'll say up front it's pricey... but, a boat picked us up at a dock on St. John, took us to the customs/immigration office in Soper's Hole on Tortola, then directly to the marina, where we were dropped off on the dock next to our charter boat. We didn't even get out of the boat at Soper's Hole, the captain took our passports and was in and out in 5 minutes. What could have taken 6-7 hours (with ferry transfers, etc.) took 1-1/2 hours instead. We were able to spend an extra 1/2 day on St. John! Seahorse Water Taxi was the perfect solution! They coordinate land-based transfers as well. Looking back, great price for such an excellent service! Highly recommend Seahorse!

In December 2023, Seahorse water Taxi provided a seamless transfer from the St. Thomas airport to…read moreRed Hook, onto our water taxi which transported our party of six to Sopers Hole for customs and immigration clearing and then on to our bareboat charter in Road town. We never had to get off the boat. We never had to wait at any point between our land taxi and the water taxi. It was a premium experience. In addition, the airline misplaced one of our parties bag. Once the airline had located the bag and it was on its way to St. Thomas, Seahorse arraigned to get the bag to us when it arrived the next day. Amy the general manager does a fantastic job. We are here customers for our future trips to the BVI.

This Ferry took us to Culebra Island…read more Ferry experience was great, it was a beautiful day, water was not too rocky. Ferry is super easy to ride and very affordable. We purchased our tickets ahead however you can purchase the day of as well. There is a shuttle that takes you from the parking lot to the ferry terminal, Staff is very helpful and they run a right program. Ferry ride from Ceiba to Culebra was about 45 min There is no food or drinks sold on the Ferry but you can buy food and drinks at the Ferry terminal

This is the ferry that can take you either to Vieques or Culebra. Visit their website…read more(https://www.puertoricoferry.com/en/) to check for ferry schedules. Though you can buy tickets at the terminal, there is no guarantee that you will be able to do so. Tickets can be sold out; I recommend planning ahead and buying online. When you get to the Ceiba terminal, you'd see people on black shirts on podiums. They can be helpful but are not ferry personnel. They will sell you tour packages. Just be aware of this. The ferry terminal has an area where food is sold. Boarding starts 1 hour before the ferry leaves. The boarding process is very organized. They board the Puerto Rico residents first before everyone else. I came across a few reviews/videos that showed people who do not normally get motion sickness but still did because of the wavy/water conditions. Some recommended picking the ferry that only carried people without cargo, stating that those that carry cargo have higher tendency to induce motion sickness. Not sure how true this is but the ferry schedule when we went all carried cargo. Some recommended taking medication for motion sickness. I took meclizine 1 h before the departure time. When you get on the ferry, there are places where luggage are stored before you get to the seats. We stayed on the first floor. Though you won't see much here unlike on the second floor, we were fine with this. I did not get sick/dizzy (it may be because of the effect of the medicine but the fact that the rest of the passengers did not get sick as well tells me that the sea was calm. The actual ride took less than an hour to Vieques. Based on our experience, the ferry was on time, from Ceiba to Vieques and going back as well. Ferry is reliable and cheap.

The ferry trip is cheap and ran on time. The people on the boat were efficient and communicated…read moreclearly. The ticketing/boarding teams do not seem to share that same focus. My guess is that this comes from an understanding that they are your only option and aren't likely to see you again. So, they focus on making the locals happy. Being repeat customers/neighbors, this makes sense. If you come thinking that this is tourist level customer service, you will be disappointed. If you think of it like public transportation, it's just fine. If you

There was a fisherman protest scheduled for 2pm April 1st and all ferry rides were canceled that…read moreday. Not only did they neglect to inform tick holders, they canceled every ferry ride for the entire day...even the ones scheduled well before 2pm. Our ferry was scheduled for 7:30 and if not for our taxi driver canceling our ride to the ferry terminal at 5:30am, we would not have known. My fiance and I ended up spending $120 booking last minute flights so that we wouldn't be stranded. Terrible customer service. Unethical business practices as well as we received no refund for our ticket. The ferry company used the protest as an excuse to force tourists to spend more money on the local economy, by making them pay for flights. Absolutely disgusting. Vieques is beautiful. Bioluminescent bay is magic. But unless you can afford to fly to the island, I would suggest skipping. It's just too unreliable and sketchy.

aboard the Water Island Ferry might be one of the smartest little adventures you can have on Saint…read moreThomas. The ferry runs all day between Crown Bay Marina and Phillips Landing, and the ride itself is only about ten minutes across the harbor just long enough to feel like you're setting off on a proper island escapade. The crew runs boats every hour, seven days a week, and the round-trip fare is surprisingly affordable, which makes it easy to bounce back and forth and explore a little. Now here's the thing I could tell you every great spot you'll discover along the way... but that would ruin half the fun. Instead I'll just say this: the crew is friendly, the vibe is easygoing, and the whole experience feels like the perfect way to start a day of island wandering. Grab a seat, feel the breeze, and let the harbor slide by while the Caribbean sparkles around you. Between the convenience, the hospitality, the little gift shops around the marina, and the simple joy of riding a boat somewhere new, it's an adventure that doesn't need much explaining. Some things you just have to go experience for yourself and this is definitely one of them.

The ferry service from Saint Thomas to Water Island was a good experience. We were there on a day…read morewith multiple cruise ships in port and the staff worked hard to get people back and forth on schedule, adding extra trips to keep things moving. Boats were not overcrowded. They prioritized guests with cruise ships departing earlier when they could. Jay in the ticket office was friendly and helpful, giving us information and the phone number of a taxi service to call when we got back.

Very reliable and affordable...made our trip relaxing and convenient while also getting a quick…read morechance to see some sights. Highly recommend!

Typically I receive a service I could count on. This occasion business was slow meaning, my 3:30…read morereservation turned into a 4:30 reservation. After two flight delays and missed appointments to get to St Thomas, I was greeted to another delay that delayed a vehicle pick up and rental check in. It seemed ordinary to the gentleman at the boat. Normally Captain Barton would have been there with more conversation and sincerity. I will certainly wait to reserve service for my next trip. The hourly Red Hook ferry to St John stays right on time.

Really reliable, friendly (especially Andre and Family) . Always on time, easy to contact.read more

The best text in all of st. Thomas, practically planned our trip for us, waiting at our hotel to…read morepick us up in the morning and had easily the cheapest fairs per person, with the cleanest car! Other taxi services were rude and dirty. Thanks Mezher!