Terrible customer service!!!! Did not feel welcomed at all ! My kids & I were in the store for over…read more15mins before asked did we need any help. There were 3 employees less than 2 feet from us just having a casual conversation. We just went ahead put everything back and left to shop elsewhere.

I found shoes that I thought would work, but the store employee refused to get the second shoe of…read morethe pair so I could try on both shoes together. They were so concerned about someone stealing shoes that I guess they didn't mind losing a sale. The salesperson could have gotten the second shoe and waited with me as I tried them on since there was only one other customer in the store. Instead she went back to stocking shelves. Did she forget that the reason shelves are stocked is so that the shoes can be sold. I'd rather get the shoes at full price somewhere else than save 30 dollars buying from someone who treats customers like potential thieves. I value my self respect much more than I value money. Too bad this store's employee doesn't feel the same.

Covid-19... the workers were all wearing masks and told us to stay 6 feet apart before we even…read moreentered the store. Made me feel very safe. Everything is cheaper due to it being a clearance store. Would definitely come back here if I am in the area. Saved $50 on 3 items. Very good deals. Of course since it's a clearance Nike, there isn't any of the popular shoes and items, but if you aren't a huge sneaker head, it's perfect for you to save lots of items.

Not a great selection. Limited kids sizes. Store is clean and convenient but I really needed more.read more

Really good prices on quality footwear. Got a pair of shoes that are able to be wet but had good…read moreairflow. My only knock was the person who was supposed to check you out was walking around trying to convince shoppers to buy more. The wait wasn't long but the "encouraging" folks to buy more was a bit annoying.

I am not a shopper. I went into the store at my wife's suggestion. I did need hiking shoes, and she…read moresuggested we go to Merrell's. We did and the sales representative, Brandon, was amazing! He was so knowledgeable about the products. He was personable and answered all our questions, and there were many. Also the Store Manager , Thomas Gavlick, was tremendous and very helpful as well as funny. Those to guys were great representatives for your company. Please let them know that we commended them to you. In retail so many people want to complain, but our experience was over the top very good because of those guys. (We ended up buying socks as well as the four pairs of shoes.

Tomb, Theater and a handful of shops here…read more Ice pops. Pepper shop, again. Focus is the zip-line and obstacle course nearby. Not a lot of shopping and not worth a stop.

Lumberjack Square is the new downtown of Pigeon Forge, TN. It is brand new and looks like it's…read morestill in process of development. My boyfriend and I came to walk around and check out the shops. He enjoyed the hot sauce store and I enjoyed the art gallery featuring works of local artists. There is also a zip line feature in the center of the square and movie theater. The zip line looked to be the most popular attraction. The tour of the square took 30 minutes including our stop at a couple of the shops.

Went to Pigeon Forge to celebrate my man's birthday. I absolutely love outlet malls but had never…read morebeen to this one before. We decided to go to here to do a little Christmas shopping and to see if we could find some good deals for ourselves. I was truly surprised by all the amazing stores that are at this outlet mall and all the wonderful deals. We were not able to get around the whole outlet but that is just fine because I plan to come back and shop the whole things. I will be ready next time!

Outlet malls are a lot of fun. These are no exception. There are quite a few of them and some…read morestores here are the same at all the other ones. In addition, there are some fairly different stores. The best time to shop at an outlet though is when they're also having a sale. We found a few good deals and it was a nice break from all the other touristy attractions around Pigeon Forge.

Out of business for remodeling. Drove from Gatlinburg to buy some items, it was closed. Had been in…read moretown in November 2023, same thing. Try to save you a trip. 03/22/2024.

Cutest shop with a full service coffee bar (on par with any big city barista service). The couple…read morethat owns the place are so kind and welcoming. Must stop by if you're in the area. COVID protocols are awesome and exactly how we should be operating during a pandemic. Thank you!

Very limited selection in slip resistant work shoes, hardly any wider sizes. (If you have skinny,…read morepretty feet, this is the place for you, but some of us work.) Customer service is nonexistent as the two little girls at the counter were pretty well absorbed in their own conversation to be of any assistance. I probably won't be back, too many other choices.

Very affordable a large selection great customer service one of the better shoe shops hereread more