Very nice products, lovely staff, beautiful flower arrangements. So sad the city of White Rock is…read moreso poorly supporting these local businesses what with the ongoing street work they are doing.

I recently ordered a deluxe mixed planter with orchids and succulents, with various tropical plants…read morein a concrete bowl. I was able to order before 11am and have the flowers delivered to my friend in the afternoon when he made it home from the hospital. Since I am in California, I wanted to touch base with someone at the shop to make sure they did not have any questions. I called shortly after placing the order online and the gal that answered the phone was very delightful and assuring. I will definitely be using Umberto's again and highly recommend them!

I am upset about my experience and lack of response from the 'florist'. I called 5 days before the…read moreplanned delivery date to place a very special arrangement for parents celebrating their 60 year Diamond Anniversary. I attempted to send photos of my idea and ,also, verbalized in detail that I wanted a very uncluttered, zen, minimalist arrangement of two dozen roses (pink & white). I detailed that I wanted the stems to be neatly lined up, flowers all the same height, no filler,and a rectangular vase/with edges to enhance the aesthetic, maybe a simple silver ribbon wrapped around the vase. 'Uncluttered' was described. I had to call to ask for the status the day of the delivery because I hadn't received any receipt but saw the credit card charge the first day I called. When I called, the same gentleman answered and seemed frazzled and overwhelmed (as he was on the day I ordered this). During the call did re-sent the receipt (which I got no problem). He told me 'it's probably Comcast (my server) and seemed to blame me. He said he was working on it now and we reviewed my request. He said he never got any inspiration photos so I re-sent them again. I never got a call back after I resent photos of my directions for the order AGAIN. He did send me a email with a photo of what he did do, but the email had no attached photo. I responded right away that I hadn't gotten it, no photo was received. Nothing. To my horror, my parents received a really unacceptable arrangement- hideous, dripping diamonds out one end, all different heights, round cheap case- I was so disappointed. The worse part- $220 for what looked like the thing was literally thrown together last minute and arrived close to dinner time on my elderly parents' anniversary. The first photo is the design I had described and hope they could create (as he promised that he could, verbalizing he 'understood'). The second is what was sent to my parents. I felt taken advantage of, I felt ripped off and I would have give them negative stars if YELP would have allowed. Run from this business- it's a complete rip off and the artistic talent is clearly lackluster. HORRIFIC. Honestly, I would have not posted this but the owner chose to not respond after 24 hours. Completely terrible experience from start to finish. Business is poor on every level. Especially talent.

These folks make the MOST beautiful bouquets. My daughter uses them every year to send me bouquets…read morefor special occasions and she lives in the U.S. They use my favorite flower- Stargazer Lily- the fragrant kind. I don't buy flowers for myself unless they're fragrant. I know it's hard to get fragrant flowers these days because so many people have allergies but I'm so glad they still get them! Thanks for a lovely Mother's Day surprise.

My husband has been coming here to buy flowers a few times and on most occasions the flowers are…read morebeautiful - however there has been some hits and misses. One time we came here to buy peonies together the owner insisted in giving us aged peonies that were already fully bloomed that would have died in a few days (despite my request for tighter buds). The most recent purchase the flowers came half wilted and the tulips and hydrangeas were already dying. See photo. Day 2 and most were shrivelled up and lifeless. What a shame to pay so much money to have dying flowers. Debating if we should still come here going forward.

I called ahead to order for 2 flower deliveries in Coq and Poco with a request to spend about…read more$50-$75 on each bouquet. My mom and sister were pleasantly surprised and loved their colour arrangement. I had requested pinks for my mom and more bolder colours on my sisters. I think they nailed it. They were gorgeous and pictures turned out great from them .

My husband surprised me with this beautiful arrangement. The flowers are fresh, varied, plentiful…read moreand make for a lovely Fall burst of color, especially combined with the rustic wood container. Well done! It's just a bonus that we get to support our community small businesses.

Look what was just delivered! What a lovely surprise. Yesterday before we took our daughter to the…read moreairport, we ran up to Blaine for the Old-fashioned 4th of July Celebration, and apparently she signed up for a fresh bouquet giveaway from you, In Bloom FlowersAnd she won! As she is not here, I gladly accepted them on her behalf. These flowers are gorgeous. Fresh cut. And locally owned. I can easily recommend this small business. Thank you! You cheered me right up!

Great service! I was at first disappointed with the arrangement not being the same as the deluxe…read moreversion on line. The friendly service lady was quick to make amends and my friend received a second gift as quickly as the first.

this place is easy for the buyer to order through yes, and they arrive to the intended place in a…read moretimely manner, but as myself who has been on the receiving end several times I noticed a few times the arrangements were not fresh, as well to make things worse the delivery person lacks basic personable skills, she is very unfriendly leaves a bad feeling. As a person that has not only received but sent flowers, I would like to really know what the other side has received and if they are really happy, realistically, no one is ever going to complain about my nice gesture and I would assume everything is well and be happy with my purchase, but being on the receiving end I would not order from this place for delivery to anyone as I do not trust the quality of the arrangements being sent as well sending someone who is cranky to deliver them. As most arrangements are sent out of sorrow or love, it is not a good feeling for anyone receiving those arrangements from some one who is just going to bring the mood down at delivery.

Very nice arrangement. The flowers were are little more open than I would have preferred, and I…read morepreferred the sample shown in the photo, but all in all it was a lovely, transitional/contemporary arrangement that I felt good about as a gift.

My fiance ordered an arrangement of coloured roses to be delivered for my birthday seeing he was…read moreout of town .. he used queens park florists ..because it is walking distance from our house . now this isn't a review based off of me ordering but from the receiving end .. I was highly disappointed when I got these flowers .. the roses were just placed in the vase THERE WAS ABSOLUTELY NO CREATIVITY USED AT ALL!!!! now I've done arrangements for events and I ended up fixing this one after .. added some 4 dollar baby's breath from safeway .. trimmed some of the roses so they were different heights and also arranged the colours nicely ... Their customer service is good tho .. she called and made arrangements for me to pick them up because she couldn't get into my building and she stilled walked them home for me because it was heavy and I had a stroller and other stuff .. I mean my fiance technically did pay for delivery but it was still nice of her .. Also some of the red roses were dying very dark .. they didn't even take the time to pick the dead petals off .. Honestly this bouquet was 50 plus delivery and tax .. don't waste ur money go elsewhere ... safeway at new west station sells nicer arrangements in their fridge section and they also have vases for sale .. I'm sure for 50 bucks you could get a WAAAAAY better arrangement that actually utilizes some creativity and effort with a vase and the person who receives it will be happier .. Don't get me wrong I am very greatful that my fiance put the effort in .. I just feel like he wasted his money because the arrangement was such a disappointment and I ended up fixing it myself ... The two stars are strictly for customer service ... actual product gets 0 stars ...

I cannot sing enough praises for this flower shop. We hired them for a special fan event for a…read moretelevision show we film in Langley. They magically transformed out tent that was to seat over 200 fans. They were so lovely to work with. I brought to them my vision and they far exceeded my expectations. Loved working with Linda & Angie.

Was very pleased with the way this bouquet turned out!! Unfortunately due to covid they didn't have…read morethe flowers needed for the original bouquet I had selected, but Linda called me and we talked out an arrangement that would work in place! I had these sent to my girlfriend for her birthday so I was really grateful I could trust her professional opinion in what would feel special! Linda was super apologetic about the unfortunate circumstances and very sweet in getting me something just perfect! Amazing work and amazing customer service! I will definitely be ordering from here again and 100% recommend this floral shoppe! Thank you!!

This florist will have my business exclusively. I ordered flowers for my wife's birthday but…read moreinadvertently entered the wrong date. When I called to make sure the bouquet was coming, I discovered my mistake. The lady did not for a minute give me a difficult time or try to put the blame on me which I deserved . Her driver had gone home for the day so she said not to worry. She would build the bouquet and deliver it herself the same evening so my dear wife has her birthday flowers. Where are you going to find service like this anymore? Thank you! As for the bouquet? It's beautiful and my wife loves them. It doesn't get any better than this!