The staff is very friendly and accommodating -the food is okay.Rehab services are on cue -but the…read moreplace could use a bit of a facelift.Maybe new furniture or paint? Would be nice to have a space for gardening and mingling with other residents-Maybe an atrium instead of residents going outside by Queens Blvd? If not update on furniture maybe more maintenance-paint rusted commodes,fix broken drawers,window treatments,paint retouch .Give staff dedicated break room so they can actually rest.

The care was sub standard. They have staff that are under experienced and skilled. The place is run…read moredown and needs a good overhaul. The food is barely edible. The kitchen does not pay attention to dietary restrictions: e.g. diabetic needs. Time they raised their standard.

I wanted to compliment the Physical Therapy and the nurses and aides caring for them patients at…read moreForest View i broke my ankle in a fall and following a weeks hospitalization I was sent to Forest View. I really could not walk but following intensive twice a day physical therapy i am now at the point I can walk with a walker and am abe to go up and down steps with no pain. The program employs very dedicated staff and tries to provide for everyone. There is overcrowding and notvenough staff to provide for such a large volume of patients but they try to make a difference. I appreciated their work in helping me return home. Joan Whelan Forest Hills NY

Terribly understaffed. People are screaming for a half hour or more to go to the bathroom. Some of…read morethe staff are very nice. Some don't seen to care. A lot more should be done. My mom. And a few other people are screaming for help almost all day. They should have been evaluated properly. And medicated properly.

Absolutely the worst place to take a loved one. My mother almost died I had to threaten to drive my…read moretruck through the lobby doors to get them to take her to the hospital four days of not eating in two days of being non verbal after being months of being there. Once I finally got to the hospital, she had untreated UTI that went septic. In18 months she had 8 UTIS after never having one in 80 years. Neglect is disgraceful. As well as them never let you speak to a doctor directly always an NP and it takes hours.......... Check all reviews first and check out the pending lawsuits in class actions against them. Don't be like beca it's close to ur house or u hear Middle Village !!!!!!!!!! THE ONLY REASON THERE IS A STAR IS BECAUSE U CANT POST ZERO......

We had a very positive experience on the second floor with a beautiful nursing staff as well as…read moreaids , particularly Natalie,Sandy,Henry and Rene. I was so attentive a positive and went the extra mile.

My mom stayed here for 2 months last year and had a very good experience. Could the place be…read morecleaner ? Of course , any place could be cleaner . The staff were very pleasant and helpful, when they weren't being called in 5 different directions. It's not necessarily their fault that they are short-staffed or that some patients have very high needs. We left there ready to continue recovery at home, so mission accomplished. I felt the need to post because I didn't want all the negative reviews to unfairly bias anyone's decision in going to Pavilion.

ABSOLUTE WORST PLACE EVER!!!!!! I had to take my dad out of this place and they completely botched…read morethis discharge procedure and made false claims, about why he was being discharged. My dad came out of that place worst than when he went in. I swear I think they are over medicated individuals every patient in there looks like a zombie. the social worker is completely incompetent and the guy in charge of finance is Cleary unsympathetic to family members.

My team and I have been providing monthly drumming/music programming at Rego Park and all I have to…read moresay is Michael and his activity staff add so much to the program. Their involvement, engagement with the residents, and positive energy are felt.

quality care best team of people…read moremost helpful understanding Judah and team has helped me above and beyond with both my parents' stay there. I am ever so grateful, thankful and blessed to have such wonderful people taking care of my parents at this time. Their needs are always fullfilled with kindness. Baruch Hashem

When visiting my Aunt at this facility it seems as though there is no coverage if a staff member is…read moreon break. If a Nurse is on break, why isn't there anyone or another Nurse covering her break if a patient needs something? My Aunt needed an aspirin. The nurse is on break and I was told she would have to wait an hour for her/him to come back. Really? I would like some feedback as to why there is only 1 Nurse per floor without coverage?

They are HORRIBLE IF YOU WANT YOUR LOVE ONE NEGLECTED and only give showers once every 2 weeks it's…read moreok But if you truly love your love one DO NOT SEND THEM THERE I have the pics to prove the neglected my little Sister endured she is diabetic and for the time she was there she did see a foot doctor when I finally took her from sapphire and got her home her feet smelled like something had died in her socks and when I took her socks off I broke down and cried because her feet was in such a bad state that I had to clean the dirt and grime off her feet and the toe jam from under toenails that were never cut or clean.. DO NOT USE SAPPHIRE CENTER ON 3515 PARSON BLVD

Healthcor is one of the best physical therapy offices in the heart of Maspeth. The entire staff is…read morecaring, professional, and always makes their patients feel comfortable. They take the time to provide personalized treatment and ensure that you are well cared for throughout your recovery. I have been treated here for several issues, including sciatica. One of the previous physical therapists, Niño, helped resolve pain that I had been suffering from for many years. More recently, I have been receiving treatment for a bulging disc in my neck, and Edward and Marla have been doing an excellent job. They are attentive, knowledgeable, and truly dedicated to helping me feel better. I highly recommend Healthcor to anyone looking for high-quality physical therapy services. Their commitment to patient care and recovery is outstanding. Thank you to the entire team for all your help and support!

Highly recommended . Therapists there are very good caring for you and your recovery. Professional…read moreand you are not rushed out.

The Care Center is located in a good friendly area in Forest Hills. The services are very good and…read moreemployees very friendly and helpful. They listen and do everything possible to make you feel welcomed. I had a good experience. I highly recommend this place. Steven P Sanders.

DO NOT USE THIS PLACE. My grandmother was neglected and needed to be transferred back to the…read morehospital on multiple occasions due to neglect in her care. They do not take care of the patients personal belongings when she was transferred and wasted my time having to get everything. Some of the office staff was helpful and kind, other staff members were rude. Only gave one star due to no negative option being available.

DO NOT PLACE A LOVED ONE HERE…read more Here's my family's story: On Monday, November 20th, I exited Forest View with my elderly relative who has been a patient there for several months. When I arrived at the facility, my grandmother's body was cold and she was completely unresponsive, something that should have been immediately recognized by staff had they taken the time to observe residents rather than leave them in bed or scattered across the corridor. Her demeanor was a serious departure from what I've observed during my previous visitations. My uncle was also at the facility and alerted the nurse to his concerns. The contracted EMT (Senior Care Emergency Medical Services) took so long to arrive that I called 911 myself and the EMTs I phoned arrived 5 minutes after the EMTs summoned by FV arrived. I have no idea why it would take 45 minutes for emergency medical professionals to arrive. Upon examination by the EMT, the gentlemen stated that her skin was cold to the touch. When we arrived at the hospital 10 minutes later, her temperature was recorded to be 90° and her blood pressure was 71/42- surely they did not both drop this low in transit. In conversations with the EMT, they alerted me that when they inquired about her vitals to the medical staff at FV, the staff was not aware and had not checked her glucose levels solely because she was not diabetic, which was alarming to them due to her age. At the hospital, doctors confirmed that she arrived in septic shock and would be treated for sepsis due to lack of proper hygiene and cleaning at FV. In fact, the urine culture found bacteria in her urine that is only found in fecal matter. She is currently being treated with two different antibiotics as the bacteria is known to be resistant. Prior to her transport via ambulance, I visited her on Saturday and advocated for her diaper to be changed when she signaled to me that it was wet. When I approached both the Asian nurse on the sixth floor and a CNA named Gloria, I was told that she would have to wait until after she eats dinner as it is difficult to feed her in bed. It appears that she is only changed in the morning and in the evening when being put to bed for the night. It was only 3:30 pm when I made the initial request. They wanted a 92-years old woman to sit in a wet diaper until at least 6pm, which is unequivocally and wholly unacceptable, inhumane and unsanitary. I, along with her medical team at the hospital, am certain that unhygienic practices like this led to her current hospitalization and diagnosis of sepsis. On another occasion, my mother had a similar incident when she told a CNA that my grandmother had defecated in her diaper and the CNA's response was she is about to change her for bed. My grandmother was not changed for bed until 7 pm that evening. She ate dinner while sitting in her feces. While at FV during prepping for bed, we offered assistance for my grandmother. We are always asked to leave the room and now we know why. Additionally, the hospital's medical team permitted us to see the condition of a bedsore during her examination- the bedsore appears raw and untreated. Why was this stage 4 wound not treated by FV? Adding further insult to this matter, no one at FV reached out to communicate with my family out of care or concern for my grandmother since her transfer to the hospital last Monday, illustrating a lack of empathy, diligence and compassion. Simply put, this lack of communication and overall incident is horrifying and erodes the trust we've attempted to build with this organization over the past few months. Had it not been for me and my uncle's immediate response, our Christmas this year would have looked even more different than the one we just experienced. We had planned to spend the day with her at FV, instead we spent the day at the hospital with her. Without our assiduousness and care, it is likely that we would have spent the holiday grieving her due to FV's dearth of care and responsibility. AVOID AT ALL COSTS!

Please see the reviewBrought my mother in for rehab. Response times to calls were terrible.  My mom…read morewould wait 30 - 40 minutes for help to go to the bathroom.    She tried going by herself, fell and broke her rib. Noone waited with her while ambulance arrived (we were on the phone with her.   They did not transfer her medical records despite requests from the hospital PA which led to further complications.  I would not put someone here who may have trouble advocating for themselves, particularly now when you cannot go into the facility.   Most of the aides were awful (I overheard one yelling at a patient to stop using the call button while on the cell with my mom).  It could have been the floor my mom was on, but I would NOT send anyone there. Finish My ReviewRemove draft

I have chronic neck and back pain from whiplash about 18 months ago. I looked for a provider under…read moremy medical insurance and within walking distance to my temp living place in NYC. As I have been through physical therapy, acupuncture, chiropractic, etc, in my home state (not NY). I didn't put too much hope on PT. To my surprise, after therapist Eda listened to my treatment history, she understood my anxiety and frustration. The plan she personalized for me was composed of six different procedures that five of them I never had in a national level hospital physical therapy program. Especially her unique manual therapy manipulation relieved the pain on my neck and trapezius a lot. The effect lasted much longer than physical exercises only that were offered by the hospital in my home state. Unfortunately I only stayed in NYC for a month and I had to leave. I have been calling around in my local city for the similar treatment with no luck. I missed Eda and Restore Plus. Eda also followed me up with some suggestions. She is very intelligent therapist with profound humanity and work ethics! I was so lucky to meet her in the long painful treatment journey! Also the entire team worked seamlessly and took good care of patients!

I got into a minor accident that had me walking funny for a bit, which caused all sorts of random…read morepain and numbness in places for the first time. Carmelo and the team are so welcoming and such pros at getting me to hit my goals while making it fun. More importantly there were able to help me address all my concerns. I appreciate that it's a safe place. Also their playlist is not bad!