I wanted to extend a huge THANK YOU to Lucy and her staff for their wonderful work. Superior…read moreservice began from my first online inquiry which was answered within 15 minutes. Unlike other service providers, Lucy went beyond asking my home's square footage and general state of cleanliness. She visited my home (on the same day) to walk the rooms and get a true understanding of the scope of work and my specific desires. The quote given was very reasonable and we chose to move forward with an initial deep clean. Our home was tidy, but our previous (nationally franchised) maid service seemed to be getting less thorough with each session so the deep clean gave us peace of mind and a great reset. Lucy was wonderful with scheduling us for a time that worked for my family, and we appreciated her flexibility! Yesterday was our deep clean and OH BOY did her team go above and beyond. Lucy and her associate arrived on-time, fully stocked with cleaning products, and great spirits. They spent over five hours in my home scrubbing things until they sparkled. They cleaned items never touched by my old service including ceiling fans and under the couches. Additionally, they were able to remove stains on my walls that I had given up on. The kitchen and 2 1/2 bathrooms have never looked better! Sinks and appliances look brand new despite being almost ten years old. We are very grateful for Lucy and have already set up to be recurring customers. I cannot recommend them highly enough. Give her a chance and skip the national franchises. I promise you, you won't be disappointed!

These ladies did a WONDERFUL job and went above and beyond what I was even hoping for our house…read more She responded quickly and they cleaned every crevice of this house. Very professional and 10/10 recommend!

I had Uptown Sparkle come out to my home and was lucky to have Ai Wen as my cleaner. She was…read moreincredibly polite, professional, and right on time. She took such great care with everything, and my house looks absolutely amazing. You can tell she takes pride in her work. I'm so grateful for the quality and attention to detail -- I would absolutely recommend Uptown Sparkle (and especially Ai Wen!) to anyone looking for a reliable and thorough cleaning service.

From the owner: Uptown Sparkle – Charlotte’s Trusted Home and House Cleaning, Standard/Deep Cleans,Move In/Out Pros…read more Now offering 20% off for new customers! At Uptown Sparkle, we make it easy for Charlotte families and renters to enjoy a spotless home without the stress. We specialize in residential cleaning, home cleaning, house cleaning, deep cleaning and move-out cleaning across Charlotte and surrounding areas. Our team delivers reliable, detail-focused service with simple online booking, transparent pricing, and fast communication. Whether you need weekly home cleaning, a one-time deep clean, or a full move-out cleaning, Uptown Sparkle helps your space look its best. Why Charlotte chooses Uptown Sparkle: • Fast online booking • 100% satisfaction guarantee • Background-checked cleaners •Liability Insurance

The cleaning I received from Chores and Floors has been one of the best cleanings that I ever…read morereceived. To start, the team that arrived was punctual and extremely professional. With the holiday, my schedule was extremely tight so them arriving on time was so appreciated. They cleaned my entire home and even noticed things that I didn't. The attention to detail was truly unmatched and I felt like I was left with a brand new home. I also have two medium/large dogs, and I was impressed by the way they were able to treat those high traffic areas. If you're a pet owner, you know how it feels to be nervous about your pets making your home stink, and the Pet Odor treatment completely handled that. I almost forgot I had dogs running around my house after the cleaning lol. The team was also extremely efficient, and I look forward to my next cleaning. If you are looking for a great cleaning service, I cannot recommend Chores and Floors more.

I wanted to update the review to ensure everyone knew that they did come back out to clean the…read moreplace to rectify issues with the first visit. This was a much better and thorough clean and took a little longer than the first due to attention to detail. Time was miscommunicated again which is why it is not going up to 5 stars. But it was cleaned.

I just purchased a new condominium, and although in good shape, wanted it cleaned from top to…read morebottom. Olya was very easy to communicate with, and her team did a fabulous job. They cleaned away dirt no one would have otherwise seen. They were efficient, thorough and quick. Great job! Note that the team would not take cash, so I paid via Zelle.

Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.

Great job and good prices.they were very polite and cleaned up after they were done. I am…read moredefinitely going to use them again.

issue after issue regarding the cleaning service. was told we would get certain things and never…read morereceived them (free deep cleaning item for monthly customer) unless we reminded the cleaners. Almost every time the cleaners left, there was minimal communication and we would find areas that weren't touched that were supposed to be included in the cleaning. dust on light fixtures, dining tables, glass cleaner not wiped off, etc.. this past month we were no showed and I messaged the owner & manager but was left on read. I would advise looking elsewhere.

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.

I actually found Cristy's Cleaning on Yelp. The company had great reviews and I needed to hire…read moresomeone to do a move-out clean. She was quick to respond to my request for a quote and had availability for the date and time frame I needed. My realtor was impressed at how thoroughly the home was cleaned and said it smelled fresh. Later, I was told that the buyer was extremely impressed and grateful for how thoroughly the home was cleaned. It was worth every penny we paid-- and by the way, her price for a move out clean was on par for this level of service!