So I am still currently in the clinic - I had to get an ultrasound to prep for my IVF doctor in Turkey and I must say this has been the best experience I've had with infertility specialist in a while. Both of the doctors showed me so much care and compassion and really went above and beyond to answer my questions and even answer questions I didn't know I had! I almost regret starting my cycle in Turkey at this point - regardless of what happens in Turkey, I will be back. read more

Pravdin is to the point and effective. Seems knowledgeable and practical. She isn't the most approachable but it works because she's great at her job and giving the correct medical recommendations Mostly the clinic is good except for wait times sometimes can be longer read more

If I could give 0 star I would. I don't know why there are so many rave reviews about Dr Rydfors. Perhaps because he has an amazing bedside manner. But, he usually over diagnosis and over prescribes medication, at least that was for my case. I saw Dr. Rydfor for consultation. He over-diagnosed me with so many things with no concrete data, and put me on high doses of different supplements and changed my diet. He said I had a leaky gut due to a chronic condition that I have, but my chronic condition was under control with a balanced Mediterranean diet and mild medication for twenty years. After a month of being on his supplements and the new diet I had a worse flare up of my condition that has put me in a hospital and now I'm fighting for my life and I need to go on very strong amino modulators with a lot side effects. I don't understand why some doctors go beyond their specialty and diagnose people outside their area of specialty, prescribe too many over the counter supplements and change the patient's diet that could make their symptoms worse. He also put me through a drastic stress because I received abnormal blood result, but he sat on it for more than two weeks without getting back to me and delayed my embryo transfer. I can bet the combinations of adding a lot supplements, changing my diet and giving me stress caused my mild autoimmune to progress to the point that I can no longer manage it with mild and harmless medication. He needs to stick to his area of specialty otherwise one of these days he would get sued and lose his license. read more

Love Dr. S! She helped me get pregnant twice when we were struggling and I'm so so thankful!

After some issues at PAMF I moved to Freyja clinic in Redwood City and started seeing Dr Pravdin who is wonderful. Due to schedules I started seeing Dr Swiersz. She is so amazing I decided to write this review. She goes the mile, she's smart, she's thoughtful in her approach and asks what I think. I've just had this marvelous experience and wanted to recommend her. read more

Called for 3 hours on the phone to finally having someone pick up the phone and made my appointment, then coming to the office to find out I'm not on their schedule. Medical staff Rose approached with attitude accusing me never called or spoke to them, I had to pull out my phone record a few times to prove. Yet she still kept going with her attitude telling me I can come back another time or wait for another two patients ahead of me since I'm a "walk in", and she's not responsible because she wasn't the one I spoke to. And the most disappointing part is when Dr. Pravdin came out, thinking to myself she's here to ease the situation and for the messy management they have, instead she said to me I could either wait for the two patients, or I can go find another clinic. This is the woman who gave birth to my daughter 4 years ago. What a shame! Their bad yelp reviews speak for themselves. Don't waste your time of coming here! read more

Wish I should of read the reviews - Had one visit, New Patient Orientation asked about insurance; was assured it was covered - visit was less then an hour long, during the consult the doctor tried to text another doctor asking about my condition and then asked me to look that doctor up and to reach out on my own, then charged $578 - no follow up from the Clinic. Received a Bill stating the visit was $578 with a discount of $208.57 "Contract-actual Agreement" and my insurance had covered none of the services. So stuck with a close to $400 bill with no results. All in all, poor business practices and false feeling of reassurance was given. Would not recommend - especially if someone is struggling and see's this course of action, gives less and less trust with the people that is suppose to help. read more

I have been a patient of Freja since 2013 when the office was on Warren and before they were Freyja. Over the past 10 years, I've received IVF care, high risk OB care, D&C, endometriosis surgery, etc. from Dr. Rydfors. He is very personable and sincerely cares about your whole body well-being. And yes, it has never changed over the past 10 years that he always runs behind schedule, because he wants to spend more time with his patients to provide better quality of care. The office has pretty good WiFi and there's a Starbucks nearby too. I never had any issue waiting while working esp. post pandemic as many of us routinely work remotely. Scheduling is another hurdle. He tends to book out at least a couple months ahead. To work around it, I engage a different provider since I have PPO for routine gyn care and only turn to him when difficult and complex issues come up that other doctors couldn't handle. Also, the photos have been outdated. Freyja no longer charges annual membership fees. It is now a UCSF contracted network provider. UCSF has the best tertiary Women's care in the entire bay area. This clinic is great for high risk patients with complex medical history. If you are merely seeking uncomplicated OB/Gyn care and don't have the patience to wait for your name to be called, you should probably try a different place. I should also mention that it is the PATIENT'S responsibility to verify insurance coverage and status before seeking care. Those who complained about the billing should have called their insurance or search on their insurance's online portal for the provider name. The clinic is going beyond their regular duty when they helped you check out the insurance coverage. For out-of-network coverage or improper/missing referral, you may be liable for a large amount of cost. The easiest way is to ask your HR which plan covers UCSF Medical Center. However, for patients like me with complicated history and extremely high risk for multiple chronic illnesses, I found this clinic to be an invaluable go to place. When all of my other doctors dropped the ball, I knew that Dr. R will always be there for me, listening to me, helping however he could, and navigating a way out of the impossible maze. The more I age, the more I appreciate the value of this clinic. It's not a good fit for everyone. But one star certainly does not do justice for this place. If you are the right type of patients and can adjust your expectation regarding extended wait time, you will feel the same way I do. read more

We've been going to Freyja since my wife found out she was pregnant with our first kid in fall 2017. Dr Pravdin cared for her as OBGYN for two babies (2018 and 2022), and Dr Nasta is our pediatrician. The doctors, nurses, and admins at Freyja are caring, knowledgeable, and balanced in their approach. They are super responsive to calls and emails even after hours, and will fit our kids in for an emergency check-up even if it's last minute. Some have complained about the wait times. Yes, that happens at a lot of doctors - especially PEDS - that's because caring for kids is hard and if you actually answer anxious parents' questions and calm kids down enough to properly measure and examine them, administer shots, etc - it can take time! Best advice if you go with them and have an appointment, especially in the afternoon, is to call before you head over to get an idea of they are running on-time or not. Very happy with our choice to go with them over the past 5 years and we are still there for both our kids. read more

Dr. R is the most knowledgeable OB/GYN doctor!!! Because of Dr. R, we finally have our beautiful baby girl after several misses. He might not be always on time, but he is well worth the wait if u truly need his expertise. After seeing Dr. R for many years, I have seen Freya Clinic now working much more efficient!!! I would highly recommend Dr. R!!! read more

If I could give zero stars, this place would most definitely deserve such a lousy rating. The only justification I have for giving any star is that Dr. Bluvas is an accommodating, personable, and wonderful obstetrician. In fact, I was so pleased with being seen by her that I appointed her as my primary care physician and followed her as she moved from one clinic to another. Unfortunately, I recently had to switch doctors as I refuse to support Freyja Clinic any longer. First of all, anyone considering to become a patient at Freyja Clinic should know that they charge AT LEAST an annual $125 administrative fee to everyone for covering their "increasing" costs to pay their office staff. I have never seen any other medical station charge something like this before and find it bogus due to the quality of service that the office team provides. You would think that such a patient expense would render stellar customer service, especially from the Office Manager, but this is definitely not the case. I guess it does not help when one of the practitioners, Malu Rydfors, does not practice good business ethics; she refused to honor a free treatment that I won from a raffle and would not remit full payment due of prepaid services that I cancelled. DO NOT DO BUSINESS WITH MALU RYDFORS! Following her poor example, the Office Manager, Valerie Lund, ignored several email messages regarding my raffle winning and return of my prepayment of $2,200. Due to such reasons, I filed a complaint against Freyja Clinic with the Better Business Bureau, to which they did not even bother to reply. Clearly, they do not care about their patient experiences nor their reputation. I HIGHLY recommend that you avoid Freyja Clinic and any business affairs with Malu Rydfors. Her services are extremely poor and she clearly is not concerned about her clients, just their money. This place is a money pit. read more

I saw Dr Rydfors after multiple miscarriages and failed IVF treatments. My IVF doctor did several standard tests but didn't find anything wrong. Dr Rydfors took a different approach with me that felt a bit fringe in the moment. After learning more about women's health, I realize it was just a more holistic approach that I wish all medical professionals would do. Some of the tests were not covered by insurance and were very expensive, but he was up front about that. We have a beautiful baby today because of Dr Rydfors! read more

Dr R wonderfully explained the long wait: I am a better doctor than others! I am the author of that red book (obstetrics, gynecology and infertility)! Patients are willing to wait! He lost his temper with me and showed his true colors. Yelling at postpartum patient too. Great. read more

If you have all day to waste, then only come here. They can take hours to attend to you, even after you have an appointment. Really sad that they don't value your time at all. read more

Unfortunately, I didn't have a great experience with this clinic. On the logistic side, it is nearly impossible to get a live human being on the line when calling the clinic. It always goes to voice mail. They do return calls quickly, but it makes hard to reach them when you need. On the clinical side, I had higher expectations. I received abnormal results for an exam that their GYN doctor ordered. I believe it is pretty standard for a private practice provider to contact a patient when labs are abnormal. Yet, they never contacted me. Instead, I called the clinic twice and I am still unclear as to whether the doctor has seen the results or cares to tell me what she thinks about them. Not the level of care I want. read more

We came to Freyja when we were pregnant at the recommendation of virtually everyone we met on the pregnant mama circuit (my Blossom prenatal yoga class, prenatal classes, mama groups etc). We worked with Dr. Wang throughout my pregnancy, and afterwards, our daughter has been seeing Dr. Nasta and Dr. Yalagada here. What's great: 1. We never feel rushed here. All through my pregnancy, Dr. Wang patiently listened to and answered all my questions and gave us plenty of attention to ensure we were informed and were cared for; the same has been true with our pediatricians at Freyja. The flip side of this is that other patients are not rushed out the door either, so appointments here are often behind. 2. The nursing care team at the hospital seemed eager to work with us and this practice. We delivered at Sequoia and were working with a doula for added support. Our doula has attended many hospital births all around the area, and remarked that she knows the nursing staff loves to work with Freyja - the doctors are considerate team members (not always the case generally) and though I'm certain the nursing staff is excellent no matter which care team they work with, it feels nice to know that other healthcare professionals look forward to working with your team at your birth. 3. The care is excellent. Compared to other pregnant friends, it seemed like I had a lot more opportunity for attentive care (and ultrasound peeks at our little one) than was the case for folks working with other clinics. What may not be great: Look, you'll have at least 20-30 min wait almost every appointment. Sometimes the doctor is out because another patient went into labor. Sometimes an earlier patient needed more time and they didn't rush her out the door. If you value a punctual experience over an attentive one, this isn't the place for you; however, as first time parents, the added attention during the appointment is highly appreciated. If you're looking for patient, knowledgable, supportive care for your pregnancy or young child, I don't think you can do better than Freyja. read more

This place really needs a lesson on time management. I generally never write reviews but this place has pushed me to my limits when it comes to communication and time management. I am glad I came across this yelp page and now realize there are many other who have suffered the same fate. I'll be honest, the doctors we have consulted with so far have been very helpful and answered all our questions, but the service here is just terrible!!! ZERO value for the patients time. Their phone system is always busy and the wait times are 90mins or even longer at times. Suggestions for the team: 1.Appreciate you working hard and spending time with patients but the least this clinic can do, if they are running behind schedule, is to send a courtesy msg to inform their patients so they don't need to wait 2 hours especially on weekdays. 2. Please use the money from the high amount you charge your patients to buy a new phone and a landline number. High time they make some changes or this clinic will be out of patients and business soon!!! read more

Charged me $578 for 25 min of new patient initial consultation. I'm fully insured with a good health insurance plan BTW. When asked about the pricing, their answer is we charge the highest allowable amount for this code under your insurance. In fact, they let me wait in an empty doctor's office for an full hour past my appointment time before my doctor comes in for this visit. They obviously think their time is much more valuable than yours. Oh, also on average you need to call them 10+ times for billing issues before someone respond after 5 days of leaving them messages. So good luck visiting Freyja clinic! read more

TLDR - look elsewhere My wife and I have been patients of this clinic for ~3 months. During that time we've had 4 total appointments. For each appointment, we've waited a MINIMUM of 45 minutes (and a couple times upward of 70 minutes) past our appointment time for the doctor. Further, when I call to schedule an appt, I am rarely able to reach a person. This week alone been trying to set up an appt, calling dozens of times in the afternoons during working hours and have not once gotten a person... only the "we are receiving high call volume" message. Visits always seem disorganized... despite having a TON of folks working the front desk (7 during my last visit?!), it seems like no one has any information or can get anything done. It's a mess Yeah, I get it... we're dealing with a global pandemic. But 1) CA opened weeks ago and these problems persist; and 2) these issues are self-inflicted... better management, better organization, a more customer-centric approach, etc. would improve the experience. The doctors: -I had a great experience with Dr Threatt -I had a less-good experience with Dr Wang. Our entire engagement felt like a sales-call to her. read more

I'm a picky patient, and Freyja clinic has the best doctors. Our family has stayed with them for 10 happy years. Dr Rydfors is a miracle worker in fertility, and one of the top obgyn docs on the peninsula. I did hate waiting 1-2 hours for appointments, but it's because he is dedicated to personally being AT the birth of each baby. The office has gotten better at warning patients beforehand of the delays, so they don't have to sit in the waiting room. When the birth of my son was happening, Dr Rydfors was there, on time. Dr Nasta is a fantastic pediatrician who has scheduled time for us during holidays for emergencies. Dr Bluvas and Dr Swiersz are intelligent, personable, great doctors. Every Freyja doctor and nurse and office staff that our family has met throughout the past 10 years has been nothing short of helpful, caring, accommodating, and knowledgeable. I do wish they would update their phone system though, because sometimes you have to call more than once during their working hours in order to get a person. read more

I've been a patient for 4 years now, and the only reason we stayed is because Dr. Wang and Yvette are great. The rest of the experience is terrible. It is nearly impossible to reach anyone on the phone. They don't have a system to communicate properly with their patients. They said they sent us email, but we never got it. For one email, it turns out they typo'ed my email address in multiple ways, and sent my name, birthday, medical condition, and other private info to a random stranger on the Internet. Dr. Wang has left this clinic. We are following her to the next place. Do NOT go to Freyja! read more

I've not written in a while about this exceptional doctor and clinic. Please overlook any negatives in reviews, as you aren't able to hear about the exceptional caliber of the doctors that will care for you here. Dr Rydfors has consistently delivered the most comprehensive and thorough care to me for over 13 years. I drive further to see him and his team and so many others I've referred (in our Bay Area traffic)! Yes, things can run late, no one loves that. It's an OBGYN clinic and deliveries come at any time. But most importantly, when your time arrives, you will receive complete attention and thorough and integrative care. They-or I-call ahead (and I bring work with me if things are running behind). Not everyone has that luxury. But it is some of the absolute highest quality, thorough, most compassionate and personalized care in the Bay Area (including Stanford, Sutter, UCSF and others!). More than worth the occasional wait required (if you have that flexibility). If not, they will accommodate too. Very highly recommend Dr. Jan Rydfors, especially. read more

Dr. Wang was knowledgeable about my issue and conducted the proper tests needed. However, the wait for the Dr. was very long (about an hour). In addition, the billing process took 3 months back and forth from their billing department to resolve. I contacted Freyja Clinic admin to follow-up on the invoice as I was ready to pay for the service, but I didn't receive a response. After speaking to their billing department, I was notified that an invoice would be mailed to me, but it never did. Finally, they instructed to pay online. Open communication regarding payment process would've definitely helped. read more

I can't believe they made mistake again！！ In July, I visited Dr.Wang. While we were during the Pap smear check, a male just opened the room door! I was so embarrassed and mad. They did not give me the answer who was this man. And, why did this happen! The doctor supposed to close the door before procedure? The office supposed to control the person who can walk in the room? And, I waited extra more than one hour for this appointment. They should have given patient a call if they cannot make this appointment on time. So upset! Today, I got an email for someone's report. This person has a similar name as mine, but not the same. How can it happen?! I cannot take this anymore. Who supposed to responsible for what I suffered in July? Where is the manager? How can they send the wrong report with personal info to other patient?! read more

Called to try to schedule an appointment and the person that answered the phone immediately put me on hold. After 10 minutes on hold they hung up on me. That is a sign to go to another doctor's office. read more

I'm a former Dr. Threatt's patient, and the 1-star is for my experience outside of seeing him. Per his instructions, I am to get "depression" medicine and get PTNS treatment with his clinic assistant Kristen to remedy my bladder issue. And this is where the problem began... Kristen is highly unprofessional in the matter that she never puts her patients at ease. PTNS is a treatment utilize a single acupuncture needle into your ankle-ish area & apply electric current to it. So having a needle into your foot is already painful (should only be sore if she knows what she's doing), yet she would pressured you to go 1-2 level higher on the electric current that what you're comfortable with, and mentioned her elder patient could go as high as 19. She is also very inconsistent with her patients informing them due to room availability with the doctors, we should arrive at a later time and when we do, she'd get mad at us for arriving late despite her previous instructions. She'd always make us wait for 40+ minutes even though all the rooms are empty, which I discovered when I walk by on my way to the restroom while waiting on her. Last but not least it's their billing system at Freyja Clinic, they'd overcharge you for extended doctor visit because Kristen made me wait 40+ minutes just to see the doctor, then their billing lady would say their code has nothing to do with wait time despite our insurance companies confirmed they select a billing code based on wait time. I've canceled my follow up appointment with Freyja Clinic, should've checked Yelp first, and I'm NEVER GOING BACK TO THIS CLINIC. read more

WOW. I've had a surgery scheduled with this clinic for months. Yesterday I was there for a pre-op, which consisted of 90 minutes of waiting followed by 8 minutes with a new doctor who asked me basic questions my other doctor at the clinic AND the surgery center performing my procedure already asked me. Then she listened to me breathe and sent me on my way. Fun. THEN TODAY they called and said, oh btw the surgery center just changed their policy and now you have to have a Covid test to get your surgery done. I said I have proof of being fully vaccinated, they say no dice. Um ok, so I now have to drive back to their clinic the morning of my surgery to get a covid test, then drive back the other way to my surgery. All while fasting. Whatever. THEN THEY CALL AGAIN and say whoops, it's actually going to cost you $200 to get this test done, we forgot. That's $200 on top of my out of pocket $600 for a procedure that's supposed to be fully covered on my insurance. WTF? Be warned: lack of communication, price gouging, and oh yeah basic total incompetence for people working in the MEDICAL FIELD. No, you can't cut me open now. read more

1. I need to call the front desk to get the test results every time. For one result, I requested a scanned copy to send to my email, and I got the doctor's follow up 6 days later. 2. At the beginning I asked the front desk does Dr Rydfors accept new patient. She said yes but I was assigned other doctor. Never saw Dr Rydfors once. 3. Comparing with the ob I saw in SolCal, my previous ob told me what the meaning of some test results, what I should know. Here, my ob doesn't know how many weeks of my baby. I waited 1 hour for the appointment. She only asked me what questions I have. 4. Bill the insurance with wrong info. I need to spend time to deal with this. 5. To be honest, really hard to say I had a good experience here. read more

Dr Rydfors is an excellent one . It is hard to find this kind of doctors in USA. He doesn't do unnecessary procedures and does a lot for people with fertility issues. Call ahead to know how behind he is, because he takes time for her patients. read more

So these people have no respect for patients. My time is as valuable as theirs. I called and was told they are on time. 40 min later still here. No follow up. No quality care. Seem to be only in it for the money. Find someplace else to go. read more

Pediatric care is awesome! I give Dr. Nasta, Beth and Dr. Yalagada 5 stars. Only flaw is sometimes the wait is longer than I'd like but you call ahead and they tell you how long the wait is which helps read more

I've been coming to see Dr. Rydfors and Dr. Bluvas for several months now. After having a negative experience with my previous OB, coming here has been a breath of fresh air. Both Drs are extremely attentive, open-minded, caring and responsive. They truly listen and value you as a person, not just a patient. They are also open to non-traditional/non-western treatment modalities, which I really appreciate. I can't recommend this clinic enough. Sometimes there is a wait for Dr. Rydfors, but I guarantee you, he is worth the wait. Ignore the other reviews on here. read more

I am so grateful for Freyja Clinic's services. My. iVF doctor was in Santa Monica and I did my ultrasound monitoring here in Northern California. The doctors and nurses at Freyja were amazing! The doctors went the extra mile ordering labs, etc. We had multiple failed IVF attempts and Freya Clinic was always positive, encouraging and supportive. IVF is a roller coaster. Freyja did not charge an extra $300-$400 each visit, like many other clinics , for being the "satellite" ivf monitoring office. (They billed my insurance and charged the regular rate for each visit and ultrasound.) They were easy to make an appointment with and flexible with my scheduling needs. They had appointments available when I needed them. We used Freyja for both of our pregnancies. The experience was great each time. The clinic location/office is interesting, but I care more about the purpose of my visit and getting to my ultimate goal. I highly recommend the doctors, and clinic. Thank you, Freyja. read more

I called today to make an appointment as a new patient. The lady who answered the phone repeatedly said "It's noisy in here and I cannot hear you." I laughed and said "It sounds like you're in a bar!" and she laughed too. After a few more times of her saying she cannot hear me she put me on hold. Seven minutes later I hung up the the phone and I'll look elsewhere. read more

I am a new patient and had some miscommunication that Val, the office manager resolved with professionalism and promptly. She was fabulous! The front office is friendly. My only constructive criticism was that the facility could have been cleaner. read more

i called the clinic to ask about Cystoscopy test. to make a long story short, after making sure that i'm fully covered and wont have to pay extra $, i got bills for over 1100$ (after my good health insurance paid a lot). be careful of what they say and ask to get all in writing read more

I wish I could meet the doctors without having to deal with some of the administrative staff. I have been a patient of the clinic for a few years and I'm happy with the medical care I have received. I have met most of the ob-gyn in this practice and they are great. Yes, they are busy, and sometimes late, but they are professional, knowledgeable and compassionate. They are patient-oriented and always take the time to answer questions. You could see individuals reviews about the doctors and they're positive. Unfortunately, the experience with the administration at the clinic can be quite frustrating, depending on the person you get to interact with. I don't remember that it was like that initially. We faced different problems including scheduling with doctors not in our insurance, lack of follow-up, lack of updates in our patient file for different matters. If I were to hazard a guess, I'd think it's because of some lack of listening. Maybe they are just really busy, but the problem's exacerbated on the phone when they don't wait for the entire question and assume incorrectly they know what's going on. Apart from this, some nurses are great and very kind, some are not friendly at all. The office is fine. The waiting room is bright and there is water, and games for the kids. There'd be still room for improvement in terms of privacy at the front desk sometimes (during busy hours, pretty much the entire waiting room could know what's going on with you). The examination rooms are standard, with an effort for making them more welcoming with pictures and music. I don't plan to change the clinic because the doctors are great, but I do wish the experience with the administration would improve. read more