Antonio S. performed a thorough ac inspection and cleaning. He was very professional and walked me…read morethrough my current april air system was loosing moisture since the air went into the furnace instead of out from the furnace. get on the maintenance plan too.

Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

If I could give 10 stars, I would…read more In my previous home, my HVAC system failed and I ended up being taken advantage of during the repair process. Because of that experience, I was really dreading having to call someone when the air conditioning went out in my current home. I spent a lot of time reading Yelp reviews for numerous companies before finally deciding on Astera. From the very first phone call through the completion of the repair, I couldn't have been more impressed. The entire experience was professional, honest, and stress-free. The team was responsive, knowledgeable, and took the time to explain everything clearly. After my previous experience, finding a company I could trust was incredibly important, and Astera exceeded my expectations. I highly recommend them and would not hesitate to use them again. Five stars simply aren't enough

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Brace yourself because he will charge you for everything. You will be charged separately for…read moretrouble shooting and you will also be charged for his labor time to fix your system. You will also be charged for travel time to your destination. You will have a large repair bill by the time his visit is over. He uses a program on his computer with pre-programmed labor rates for absolutely everything. As a one man operation I would think he would work much faster than he does, but he is actually quite slow. And to top it off, if you ask him to explain the various charges, he develops an attitude. Buyer beware.

Very good experience with this AC vendor ! Showed up when scheduled, responsive when had initial…read moreconcerns and installed the unit quickly. Works well but in initial days of install. With price perks given (complementary maintenance package, etc.) and service responsiveness thusfar, I am expecting to be very satisfied with this Eco Pro relationship going forward.

Furnace wasn't working and they showed up a couple of hours later. Quickly diagnosed the problem…read moreand even gave me some helpful suggestions going forward.

The new AC was installed quickly and considering our needs. Thank you - glad to support local!read more

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable…read more Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC!

Vini and his team provided great service for us including installing a new AC unit. Their prices…read morewere very reasonable compared with competing quotes.

Still no Call back from…read moreThese scammers. Absolute shysters. DO NOT USE THEM. unless you do not want your heating ac fixed and spend hundreds of dollars for absolutely no resolution. Zero zero Zero stars. AVOID

Absolutely the worst. They Could not figure out the problem on multiple trips. Charged me a…read morelot of money anddddddd Still broken. No problem it's 30 degrees out. Should be cited and closed by the BBB. If you are not able to perform the simplest of jobs and then charge hundreds of dollars for said failure, you should be shuttered !

My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

Great folks, great service and amazing pricing. Definitely should be your first call on anything…read moreHVAC. Could've upsold me on the most expensive option but didn't.

As others have stated, Vladimir is a fair and honest businessman. He is knowledgeable and…read moreexperienced and he will help you out when you are in trouble. The Heating and Air business is filled with liars and cheats. I've had experience with many bad ones . Hero Air can be trusted . And that says a lot.

We hired Dukes Heating after our heater started making a very loud noise. From the very beginning,…read morethey were completely transparent with the quote. They arrived within the time window they had provided, performed a thorough diagnosis, and later called us to confirm the return visit and parts installation. Throughout the entire process, they were friendly, attentive, and extremely transparent. On the day of installation, we experienced a few unexpected challenges, but they stayed until everything was fully resolved and only left once the heater was working properly. They are honest, transparent, proactive, and truly professional. They honored the original quote they gave us on day one even though they had to stay here for longer than expected for the job they had to do, emphasizing that maintaining customer trust was their priority -- and they absolutely did. Andrew and John were fantastic -- they handled everything professionally and made sure we felt supported and satisfied every step of the way. We would recommend them to all of our friends, and if we ever need service again, they will definitely be our first call.

Duke is the best! Duke and his crew were professional, reliable, knowledgeable, and informative…read more My husband and I are very highly impressed with the end result. We are very satisfied and very happy with his service. Duke is a great person and business owner. You pay for the best and you will receive the best. Thank you Duke!! Dukes heating and air conditioning service. Thank you.