August 7, 2025…read more Update. I am writing this letter to express my sincere gratitude for the exceptional care I continue to consistently receive from Dr. Stanley and his outstanding team--especially Paul (NP) and the front desk medical assistants. Whenever I have an appointment with Paul, despite his demanding schedule, he always takes the time to truly listen to my concerns, answer all of my questions, and clearly explain the next steps for monitoring my health. His attentiveness and professionalism make me feel heard, respected, and an active participant in the quality of care I'm receiving. I also want to commend the front desk staff for making appointment scheduling smooth and accommodating. On several occasions, they've helped me secure earlier appointments when needed. Their prompt attention, courteous manner, and strong commitment to patient care are genuinely valued--and, most importantly, reliably consistent. Additionally, I've experienced excellent follow-up after appointments--whether regarding test results, treatment plans, or referrals to specialists. Communication has always been clear, timely, and supportive, which is essential for making informed decisions about my health. When I've been referred to outside specialists for procedures, the team has been consistently aware of the outcomes and continues to monitor my overall care. I genuinely feel that my medical care is being watched closely, and I'm thankful for that level of attention. Another aspect I truly appreciate is how easy it is to renew my prescriptions--whether locally at my pharmacy or through online systems. The process is efficient, reliable, and always handled with care, which brings me great peace of mind. Thanks to these effective communication channels and a coordinated team approach, I've never felt uncertain or frustrated. The staff consistently goes above and beyond to ensure I feel cared for and informed at every step. Dr. Stanley and Paul, thank you for your continued dedication, warmth, and high standard of care. I'm grateful to be in such capable hands and proud to be your patient. With Appreciation, David Maas

Dr. Stanley is best primary care physician I've ever had, and I've had many over my 62 years…read more I lived in Palm Springs for 7 years and recently moved out of the area. Dr. Stanley will be greatly missed! I find that dessert area to have literally the worst cardiologists, electrophysiologists, neurologists, pain doctors, orthopedic specialists, therapists, allergy doctors, pediatrists, and hospitals that I've ever seen in my life, but not doctor Stanley. Doctor Stanley is an Angel in a desert of trash. I don't know what I would have done without him. He's a compassionate, caring, sincere, humble, knowledgeable man. He's like having a primary doctor and therapist all in one. He listens and knows his stuff, and zero attitude. If you are lucky enough to have him as your doctor, go for it! You won't be disappointed. I highly recommend Doctor Stanley!

Love Love Love Dr. Palmer. When he went to HMO only, I changed my insurance so I could keep him…read more He listens, cares, and my favorite doctor ever!!

I had a scheduled appointment for 0920 but the transport team was late in picking me up. I arrived…read morelike 15-20 minutes late on a stretcher and on oxygen. We were told to either reschedule or wait 2 hours for a slot. I just couldn't tolerate that long on a cold, hard stretcher. I am still shaking my head at the cold, uncaring, screw you attitude. I am a Master's prepared RN for almost 50 years and have never seen this sewer level of care!!! The baby docs are spoiled little snotty brats that suck. No compassion...no concern for anyone but themselves.

I had an appointment, but life happens, and I was unable to make it due to heavy workload at my…read morejob. I was so busy I didn't even have time to call till the end of the day, BUT I left a message with the answering service. This doctor would hear none of that. He refused to see me because forgiveness goes against his policy. Aren't patients allowed any understanding? Not according to this place! They basically accused me of lying/not calling and all they had to do was check with their answering service. Strict policies of refusing rescheduling if appointment is missed. Unable to listen to reason for missed appointment. Denies having an answering service message. The black nurse is extremely unprofessional and belligerent from the very first conversation. I have never experienced such unprofessional, irrational, lack of bedside manner in life. Not recommended at all. Instead of going to Steven Western,, I highly recommend Palm Valley Immediate Care - Urgent Care & Clinic Services at Indian Wells, CA They were able to take me right away, no problem, considerably less expensive, but the main thing is the people were super friendly and nice, even sweet. That's the type of behavior that deserves reward.!

Very Professional Medical Office. Dr Western is knowledgeable and compassionate. An excellent…read moreprimary care Doctor.

Consistent high-quality personalized care received. Caring, experienced, efficient staff. Very…read morewelcoming environment. Excellent experience even in times of physical discomfort. Plans are always individualized and offer a variety of options for treatment.

Dr Marupuru tended to me at Eisenhower Health when I unexpectedly fainted about 9 months ago. The…read moreambulance attendants accused me of ingesting illegal substances w/o evidence. Dr Marupuru ran blood tests, etc., in the ER. It turned out that my tox screen was normal but my heart was beating very, very slowly. I needed a pacemaker. She checked on me throughout my stay. I intend to have her be my primary physician now.

Dr. Loftus is the best doctor I have ever had. He is kind, compassionate, patient with a very good…read morebedside manner even in the most stressful situations. He went to great lengths above and beyond the call of duty to research and solve a problem I was having that several other doctors were unwilling to take the time to help me. In short Dr. Loftus truly saved my life. I would highly recommend him to anyone.

This doctor took a sign up fee then sent a letter of dismissal having seen me 2 times in May of…read more2012 and not accomplishing anything. He kept the $500 sign up fee. He is not knowledgeable and yet demonstrated an overblown ego mixed with some other traits that I'll re frame from getting into detail other than to say his exam wasn't appropriate when he groped my testicles repeatedly. I believe it wasn't worth the $500 needless to say ...

I have been going to this office for over two years and have had wonderful experiences. Everyone…read moreis friendly. The doctors are very patient and genuinely seem to care. I'm recommending my wife to this office now I've been so pleased.

I like the doctor but not the staff. Today I called with a question and the staff member Maribel or…read moreAnnabelle is rude and unprofessional. She dismissed my inquiry, hurried the conversation, and when I asked if a medication could cause a stroke, she actually snickered "no.....it is a sedative! It doesn't cause strokes". I was looking at side effects online at the same time I was speaking to her and stroke IS a side effect. She was annoyed so I said You sound busy and she said "I am!" I asked when was a good time to call back, specifically when she is not there. Completely unfazed her. Good luck with this one. Rude, unprofessional and unless she is actually trained in medicine, a danger. She gives her whole office and the Dr. A bad reputation ..and the whole convo probably was 3 minutes at most. Still perplexed as to what her problem was

Do not use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I came in on a stretcher transport. I was…read moretalked down to like a dog, made to wait almost 2 hours in a room - I had an 0800 appt. We could clearly hear a doctor seeing other patients. Finally, I was in so much pain I had to leave. The rude, stinky front office staff just sat there - all 5 of them. The previous appt the nasty front office girl ordered us out to the parking lot for 15 minutes....then lied to the Dr that we wanted to sit out in the heat. Even the transport guys remarked that they had never seen this abuse before! I repeat...do not use!!!!!!!!!!!!!!!!!!!!!

Awful. don't bother going to her office. The arrogance and the attitude of her and her staff is…read morebeyond terrible. I went there twice and she and other doctors have their minion 'resident doctors' do all the work and when you have a ton of questions, they don't even bother seeing you. total a******les

Dr. Petrie is one of the best physicians I have ever met in a really long time. His bedside manner…read moreis beyond measure. He takes the time to listen and does everything to determine what is wrong. He doesn't judge a book by its cover and makes you feel like an important patient vs just another number. I pray he never leaves the UCR group as he is a blessing to this valley as well as to my family! Office staff rocks as well. A + all of the way!!

Dr. Brian Petrie Saved my life! He sent me to the emergency room where I was diagnosed with Cancer…read more One year later I am Cancer Free and I credit him with saving my life. I am forever grateful. Jane

After moving to Palm Springs about seven years ago, I initially used one of the large hospital…read morenetworks for my doctors. The care was fine, but it always felt rushed. Appointments were short and it was clear the goal was to move to the next patient as quickly as possible. It often felt like you were just another number in a very busy system. A friend suggested I see Dr. Frank Arian, and I'm incredibly glad I did. From the very first visit, the difference was obvious. Dr. Arian practices medicine the way many of us remember it being years ago. He takes the time to truly listen, answers questions thoughtfully, and never makes you feel rushed. You can tell he genuinely cares about his patients and treats each person with the kind of attention and respect you would hope for from a family doctor. He is extremely knowledgeable, thorough in his approach, and his follow-up is exceptional. It's rare today to find a physician who combines medical expertise with such a personal level of care. There is simply no comparison between the experience with Dr. Arian and the assembly-line style of care that has become so common in larger systems. He is not only an outstanding physician, but also a truly kind and dedicated human being. I feel very fortunate to have found him.

Dr Arian has been our family doctor for 7 years. I love Dr. Arian…read more Best doctor in Palm Springs He listens to you and does not rush you out.

Dr. John Kruba is an amazing Doctor. He has been my PCP and overall specialist for me for a…read moredecade. He has guided me through some very close calls to near-death health challenges over the years. I honestly would not be here without him. He continues to surpass any doctor I have ever had my entire life and I would highly recommend him to everyone seeking a Doctor. The health journey that we all must endure as humans he makes possible for me. If there is any 1 word to describe him; he is Aesome! I have put my life in his hands and I will continue to. I will not and would not entrust anyone with that responsibility.

Dr. Kruba has been my Primary for years! Always professional and clear in making sure you…read moreunderstand everything he is telling you. You sometimes have to wait to see him, but he is well worth the wait!