My central air conditioner stopped working at my second house so I called Heating Specialties…read more They had previously installed a complete new unit at my other house in 2019 and I was completely satisfied with their work and installation cost. When I called on 7/19/2021 requesting service repair on my second house their Service Technician Joseph N. arrived in a timely fashion. Joseph is very knowledgeable, pleasant, and quickly determined the repair that need to be done. The policy of HSI is a $99.00 charge to come to the site and I agreed to it. Unbeknown to me HSI bills for repairs in various steps / price levels based on what work is done. This was not made explained to me by HSI. So I was billed $404.00 for a 20 minute installation of a $20.00 part. When I sent an email to HSI questioning the billing I was ignored. So apparently they are good at installing systems, but gouge you when future repairs are needed. My advice shop around when you need repairs. Evidently being a repeat customer means nothing to them and that's sad because they lost me for any future work

Just had new heater and water installed today. Tom Aron and his crew are the very best I have ever…read moreseen in this industry!!! There is nothing else they could do to make the job go any better. They are organizedfast,friendly and are pros at what they do. They work together great and clean up when they are don and don't leave anything to chance. I would never even think about hiring any other company but them. Thank you very much Tom Aron and crew!!! I will always tell everybody about the fantastic job you did in our home today. Thank you, Ron Danino.

Responding to them having "no record" of the visit. This…read moresums up everything. You can't keep proper inventory or par levels of Rheem or Bradford HWHs, despite their popularity. We also failed our inspection. So, of course you don't have "any record," because you're sloppy.

My expectations were met. I'm old enough to remember when service was good straightforward and…read morehonest. When people talked to you and gave you options. This is that type of company. I had them come out to work on my HVAC system. When everyone else said I had only one option to replace. They said they could repair my unit. That's exactly what I did. It ran beautifully all summer.

Ten out of ten recommend! Air stopped working late afternoon and called Focus right after five…read more They picked up right away, and tried to help walk us through some trouble shooting problems. When the problem still wasn't solved, they sent someone out within the hour. Bob was quick in finding the problem and fixed it in less than a half hour. Could already feel the difference in temperature within minutes. Super thankful they were so attentive and quick!

I thought I was getting a quality company but instead I got an inexperienced tech that failed to…read moreexplain the problem with my system. 13 days after the work was done, the system went down. After calling in l spoke to the owner who explained that I was probably on my own for the cost of repairs again. The next day the technicians came out only to tell me what was wrong without even putting looking at my system. They told me there was no warranty for the work they did two weeks prior. After hearing this, I asked them to leave. Stay away from this company. The owner is not a good guy. They did everything wrong and never even attempted to make some level of effort to resolve in a fair and equitable way! Too many other options in the market place!

This company has assisted us a couple of times this year. Our old furnace went to its final resting…read moreplace after 20 year run, just a few days before Christmas. Thankfully, we had a new system installed the very next day, and we are grateful for all the help they provided with the financing.

Jesse was right on time, on a Sunday with a smile on his face!! Excellent service and…read moreprofessionalism. We will definitely be using him again in the future!

They were awesome! Affordable ! Reliable ! Responsive! Thank you for replacing my ac with excellent…read moreservice!

I am ALSO a HVAC contractor in the area. Recently I had a client that I had installed an HVAC…read moresystem a few years ago. She had a NO AC call into to me, but unfortunately, I have been taking care of my elderly/bedridden mother in Delaware who had a stroke and few months back. The situation made it that I was unable to assist my former client in a timely fashion. So I recommended D'Auria bc had seen them and our suppliers and knew they were a family business. My client called them, they came out and were very generous with their service call.... I don't know any of the people in their company, but the owner saw a situation where he could assist a very nice lady- single mother of 3 and in a sense PAID IT FORWARD... I was so glad to know that there are still integrity and generosity in our trade and in the world we all live in and share. Times are tough and this helped her beyond words.. THANK YOU Mr. D'Auria and sons... Sincerely GB

was prompt and did a good job…read more overcharged by quite a bit, and Im not the only one............. wont be using him again. first quote 300- final bill 640.

All Styles fixed our heater last winter. They repaired it in just a few hours of our call. About a…read moremonth ago our heat stopped working again. All Styles came out quickly and got the heat working, but we were told it was a temporary fix and we needed a new part. The tech said it had to be ordered and that he would call in a few days with the price and timing. Two weeks later, after not hearing back, I called to follow up - was told he would check on it and call me right back. Nothing. One more week went by and the heat stopped working again. Needless to say I called another company who came out, fixed the heat WITH the replacement part all in the same day. A month ago I would have recommended All Styles but this is absolutely terrible customer service. I don't understand why a business would ignore a customer who needs help and wants to pay for services!

Great team, great service and they know their stuff! Highly recommended for install or service.read more

Very rude customer service. I called to request someone look at an ac unit that was recently…read moreinstalled and is not working properly. The customer service rep was extremely rude and combative, insisting that they would not "touch" the unit and we needed to call the person that installed it. I explained that I didnt trust that persons service and that I have used R PM for years and would like them to check the unit out for me. The rep began to belittle me and ask why I didn't use RPM for the installation and that they would not help me because I need to call the other company back. I have never heard of a repair company refusing to repair a system because they didn't install it. What does it matter? If it needs to get fixed it needs to get fixed . Very rude and unprofessional behavior.

I have been using CBM for years for my personal home as well as my clients and I wouldn't use…read moreanyone else. They are prompt in returning calls and scheduling appointments. They are always professional and honest. Everyone I have referred to them has been extremely happy. As a real estate professional I refer out a lot of contractors to clients for home inspection repairs as well as normal maintenance on their homes. Over the years I have seen the Good, the Bad and the Ugly when it come to contractors. I know that I can trust my reputation to CBM when I refer them to a client. They have always had competitive pricing and been very straight forward and honest when it come to their work.

Arrived on schedule. Polite, explained service and what they found. I am quite pleased.read more