1st caregiver- up and left to Florida for 3 months 2nd…read morecaregiver- absolutely did not clean or do anything. The condition my grandmothers apartment was when we moved here was horrendous. 3rd caregiver- quit the morning of service at 7am through text message. 4th caregiver- doesn't have a vehicle, came 15 mins later 5th caregiver- showed up over an hour late and her excuse was that she "texted" my 81 year old grandmother that can barely answer the phone. The company stated "it's their choice to have a car or not." She seemed annoyed that my grandmothers needs are laundry to be taken to a laundry mat. I wasn't going to completely ruin their company at first but we also had theft from caregiver #2. They also violated HIPPA by communicating with a family member which was not authorized to receive ANY information.This company is a complete fraud and we plan to report them to Medicare for straight out fraud. Hopefully these frauds get closed down because they are NOT helping seniors at all. Do yourself a favor and ask your local reps, mayors, village administrators to suspend their business license.

Horrible management. Unprofessional in terms of not returning calls as well lying. I was told I…read moreonly deserved one shower per week because I am too big. They admitted it on speakerphone to the worker but lied to the state investigator.

Fantastic. the nurses are great, always reponsive, the admin office staff are really friendly and…read morehelpful. The physical therapists do a fantastic job. I have several clients that use this agency and they are extremenly grateful and look forward to seeing their home health nurse every week. highly recommend them

I receive home care services provided by Comprehensive Home Care. The company provide EXCELLENT…read more services. They come in person, check-in regularly, and call on regularly bases to check and see if I need anything and how are the services that are being provided. The company has provided excellent care from day one. I can't say enough about the company and staff. I am treated with the uttermost care and services. This is a great company. Mr. Thurmond

From the owner: We provide professional and compassionate home care services to allow our clients to live…read moreindependently in their homes for as long as possible. We're on call 24/7, 7 days a week.

The quality of care here is excellent! And here's a shout out to Irma who works at an intake desk…read moreon 3rd floor. Irma noticed me when I arrived to pick up my wife after an appt. Irma was at the coffee station (a great free perk at this operation) but when she spotted me she asked if I needed my parking validated. Kudos to Northwestern for hiring & doing a great job training exceptional employees. Irma took unprompted action which helped reduce the stress level of a discombobulated spouse on a difficult day!! Thanks much!!!!

I had my first appointment scheduled at this dermatology office today, and the experience was…read moreseverely disappointing. The building was confusing to navigate, parking was unclear, and there was a line at reception when I arrived. By the time I was finally able to sit down at the reception desk, I was two minutes late. Despite that, the doctor refused to see me and told me I would have to reschedule. I understand offices need policies, and I respect that appointment schedules matter. But for a first-time patient dealing with an unfamiliar building, unclear parking, and a backed-up reception area, refusing care over two minutes felt unreasonable and dismissive. There was no flexibility, no understanding, and no effort to account for the circumstances. This was a very frustrating and disappointing first impression, and it left me feeling like patient experience was not a priority here.

It's time for a recent review for Covenant Home of Chicago. Here goes:…read more When my father decided it was time to sell his apartment building and move to a supportive living situation, Covenant Home came to the fore, as it is part of Chicago Methodist Senior Services. And as Steve Z. commented, searching for an assisted living facility is indeed an education in itself and totally new territory for me. The staff at Covenant helped us navigate the ins and outs of the application process, which as you can imagine, complicated. Financial records, doctors' assessments, TB test, all in the mix. To the building: It was built in 1997, so is relatively new, well-maintained, with a caring (yes, I said that, though I realize that is often just a buzzword in reviews of these types of enterprises.) staff. The meals are tasty and well-balanced. Residents sit 4 to a table with fresh flowers, nice silverware, and always water (so no dehydration, per the reviewer from 5 years ago). (They also have a water cooler w/lemons in the foyer). On Sundays they put white linen tableclothes on the dining tables, which, together with the flowers, makes for a very nice setting. In all, there are about 54 residents, with either studio apartments or 1 bedroom. The floors are all wood and nicely maintained, fresh paint upon move-in, the better to navigate with walkers, etc. The building has Comcast cable available. Residences are equipped with small refrigerator/freezer, a microwave, sink in a little "kitchen" area. Two closets, and ample cabinets in the bathroom. The five floors are built in a square around an atrium, which gives the place a nice airy feeling. All the rooms' windows are outward facing. The bathroom has a level floored shower for safety and there are pull chains all over the place for residents to pull if in distress. There are daily activities for residents, trips to Jewel and Walgreens if you are not mobile enough to go on your own. Filling the day: Evening movies, afternoon coffee in a very cute cafe, balance class, art class, current events, Bible study, word games, bingo, ballroom dancing, tai chi, Sunday worship (Methodist), a Tuesday Mass, manicures, watercolors, culture chats (not sure what that is). An RN is on site most of the time and he or she keeps good track of dispensing medications for all residents. And, if there is a health crisis, Swedish Covenant Hospital is right across the street! This is not a memory care type of place. For that, they have Wesley Place, further east on Foster. Residents have varying ranges of mobility. My father goes to his own medical appointments (right at the corner), takes taxis or walks to close by destinations such as Lincoln Square and the Tre Kroner Restaurant. So, all in all, he was fortunate to secure a studio here. And since I live in Oakland, CA, it's important to feel that he is safe and in good hands. Covenant Home provides that security and care.

My search for an assisted living facility was an education in itself- long story short I decided on…read morethe Covenant Home based on it being close to my own home, and on my gut feeling about the people I spoke with, the director and the assistant director of the facility. It's been a year and four months, and I am happy to say the result has been better than I expected. My mom moved into the Covenant Home in September of 2012. She was 90 at that time, and had been living at the North Shore Retirement Hotel in Evanston. During her 6 years at the North Shore she progressed from being fairly self-sufficient to needing help with some of her daily care, and she had more and more difficulty dealing with things in general, as her memory was getting worse. During her last year at North Shore she was hospitalized twice, she had poor appetite, was losing weight and she was depressed. She also had a couple physical conditions that required some daily attention. We had hired a helper for her and also contracted with the on site home nursing company at the North Shore, but their services were not enough. After she moved into the Covenant Home her appetite began to improve, and it's no longer an issue at all. The chronic problems she was having previously are under control, she is consistently in good spirits, and she has made friends there. Although she was not happy to make this move, she is now quite happy there, and says so. This is a much better outcome than I anticipated and I believe it is due the competency of the staff, the fact the quality of her care is consistent, and an intangible aspect: that the culture there is one of attentive kindness. The care she gets at the Covenant Home is a mix of residential and medical- they take care of making sure she gets her meds, cleaning of her studio apartment, dressing, dining, getting ready for bed, all that. Additionally, they they keep up with any ongoing medical care she needs, they make doctor appointments, and if necessary provide transportation. The are proactive in her care in terms of the medical, hygienic and social aspects. If you feel like hearing more about this I would be happy to correspond. You can send a private message to me through the Yelp system.

I am a retired USN service member. Someone on the medical staff in the senior resident local I…read morehave lived in for almost two years mistakingly ordered a prescription for me from OneCare Health. Instead of causing a ruckus at this senior housing facility, I mailed a check to OneCare and paid for the mistakingly ordered prescription. Someone at OneCare disregarded my message with the check that I was retired an US Armored Service member and not interested in OneCare Health but OneCare has started billing me monthly for my unrequested membership.

From the owner: OneCare Health is exceptional in home caregiver services delivering peace of mind for you. Trained…read moreand experienced caregivers are employed by our network of home care agencies to keep your loved one safe while protecting their independence and preserving their dignity. It is our mission to provide help and relief to committed family caregivers. OneCare Health is trusted resource for families and medical professionals in the communities we serve. Quality in home caregiver services stem from the tradition of local ownership and operation. With us, families and clients come first; customized care plans provide flexible home care services tailored to your needs. Are caregivers have been provided over 20 years of nursing standards in this industry. This business as been established for caregivers by caregivers.