1st caregiver- up and left to Florida for 3 months 2nd…read morecaregiver- absolutely did not clean or do anything. The condition my grandmothers apartment was when we moved here was horrendous. 3rd caregiver- quit the morning of service at 7am through text message. 4th caregiver- doesn't have a vehicle, came 15 mins later 5th caregiver- showed up over an hour late and her excuse was that she "texted" my 81 year old grandmother that can barely answer the phone. The company stated "it's their choice to have a car or not." She seemed annoyed that my grandmothers needs are laundry to be taken to a laundry mat. I wasn't going to completely ruin their company at first but we also had theft from caregiver #2. They also violated HIPPA by communicating with a family member which was not authorized to receive ANY information.This company is a complete fraud and we plan to report them to Medicare for straight out fraud. Hopefully these frauds get closed down because they are NOT helping seniors at all. Do yourself a favor and ask your local reps, mayors, village administrators to suspend their business license.

Horrible management. Unprofessional in terms of not returning calls as well lying. I was told I…read moreonly deserved one shower per week because I am too big. They admitted it on speakerphone to the worker but lied to the state investigator.

I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

Jim is very professional and skilled. He has a great demeanor and personality. His staff is very…read moreupbeat and professional.

I highly recommend CHC, and especially Siobhan S., the Nurse Manager at Lincolnwood Place. Like…read moremany people, I was new to navigating the complex and ever-changing needs of an aging parent, and Siobhan was an invaluable guide every step of the way. She consistently provided support with kindness, wisdom, genuine care, and a high level of professionalism. Her guidance and advocacy made an overwhelming process feel manageable, and we are incredibly grateful for her help. We truly don't know what we would have done without her. I also recommend Kiara D., our assigned caregiver at Lincolnwood Place. Like many families, we were new to navigating the complex and constantly evolving needs of an aging parent. We truly needed someone onsite who could take ownership of my mom's care and clearly communicate with us about what was happening and what was needed. Kiara has been an absolute lifesaver for both my mom and our family. She consistently shows genuine compassion, attentiveness, and a strong sense of responsibility in everything she does. Every day, she goes above and beyond, and she is truly a pleasure to work with. When Kiara began caring for my mom--who was 100 years old at the time--she was nearly bedridden and not doing well. Thanks to Kiara's steady, kind, and dedicated care, my mom is now back on a positive path. She is up, walking every day, and receiving excellent care. I cannot say enough good things about Kiara. She has my highest recommendation.

The staff is very kind. The caretakers are always warm and are patient. It is easy to schedule…read moreservices with the office. I highly recommend.

SHS has always provided quality care for us. They are responsive and dedicated to helping with…read moreevery situation needed. I do recommend them. Sylvi the manager is a doll & very pleasant to work with.

First of all, note that I almost never give 5-star ratings, and my mom & I only used this agency…read morefor a short time, until a vacancy opened up for her in rehab. (Sorry to break your 5-star streak, Sylvie!) The cost is reasonable, and the shift hours are more flexible than other home help agencies. Sylvie was always responsive to any question or concern. When I contacted her with an urgent need for 24-hour care on short notice, she made a herculean effort to fill all the time slots, and came through for us. The agency seems to be highly selective in the caregivers they choose. Not only were the helpers generally more experienced than one finds in other agencies, they also appeared to be well-trained, resourceful, and highly intelligent. My mother has a long history of hostility toward home caregivers, and she did not like all of these caregivers either (although she did click with one of them, and there were a few others she probably could have come to like, given more time). However, I found all of them extremely kind, competent, and capable. My only issue was that some of them did leave a bit of a mess behind and disturbed my mom's impeccable arrangements of linens and other belongings somewhat. A minor matter, and partly my fault, for not leaving better instructions on how to find what they needed. Highly recommended.

Fantastic. the nurses are great, always reponsive, the admin office staff are really friendly and…read morehelpful. The physical therapists do a fantastic job. I have several clients that use this agency and they are extremenly grateful and look forward to seeing their home health nurse every week. highly recommend them

Now known as Open Arms, they provided me with invaluable assistance in bathing, dressing, and…read moreoverall personal hygiene.

From the owner: Concierge Care is a reputable home care services company specializing in senior care across the…read moreGreater Chicago area. Founded by Dr. Ken Breger, Concierge Care is rooted upon trust, service and compassion and has a mission to make people’s lives better – evident in everything they do. Dr. Breger, along with partners, Mike Robinson and Jim Wong, strive to fulfill their two-pronged vision of being the most trusted home care company for families and the employer of choice for all caregivers.

We had dealt with Naomi and her partner for many years- they used to be pleasant company to deal…read morewith and made things easy for us. But lately things have changed- she complains about the marketplace being bad, and that prices have gone up- well, she charges 40% to the person she hires, which they pass along to us as the employer! Dealing with her now is difficult, she is now very unprofessional and rude. It is a shame- they had a good reputation in the past, but apparently they have gone downhill just like the marketplace.

After working with other agencies i was filled with despair and just then i got a recommendation to…read morework with Naomi at Loving Care . Naomi really understood my needs and found me exactly the person i needed. I don't usually write reviews but out of gratitude and the need to take this great experience and pay it forward, i felt compelled to post this. I had a great experience with Loving Care. They got the job done, were easy to work with and all in all they were total pro's . Five stars for sure.

Firelei González, Anna Figueroa, Jessy and Erika me ha tocado trabajar con estas supervisoras…read more geniales, maravillosas, exitosas, motivadoras y ayudan a querer más aún tu trabajo. Gracias gracias por su dedicación y sobre todo valorar el trabajo que hacemos esto marca una gran diferencia con otras empresas. Orgullosa de trabajar para ustedes y vamos por más

I'm very happy with the help i received for my dad, Argelia Rodriguez is amazing and she was very…read morenice to work with, she listened and understood my situation, she helped me from the beginning to the end. would i recommend her yes i would.

This place is deceitful and totally unethical. We received backup care for our 2 year old bc this…read moreis a provider that is used by Bright Horizons. After I expressed concern about the assigned provider not having any childcare experience, they said they would send someone by the name Shanice who did supposedly have experience with kids. Instead, the supervisor Tatyana Powell sent the original person and told her to lie to us - which "Sharneice" did not admit until the end of the day. I am totally shook up and plan to report this to every reporting authority I can. This is plain and clear fraud, and even more terrifying with children involved.

Owners Frank and Julie were a pleasure to work with. My boyfriend was being released from the…read morehospital and sent home for Hospice care; Synergy was able to provide a caregiver in the short 2 day window we had to get help. They came out to the hospital to meet with us and also came to the home the first day with the caregiver to get to know us and the routine. Unfortunately the need for care only lasted 3 days as he was sent back to hospice. Owner Julie texted me everyday to check in on me and to offer kind words during this difficult time. I highly recommend this compassionate team for anyone in need.