This place is deceitful and totally unethical. We received backup care for our 2 year old bc this…read moreis a provider that is used by Bright Horizons. After I expressed concern about the assigned provider not having any childcare experience, they said they would send someone by the name Shanice who did supposedly have experience with kids. Instead, the supervisor Tatyana Powell sent the original person and told her to lie to us - which "Sharneice" did not admit until the end of the day. I am totally shook up and plan to report this to every reporting authority I can. This is plain and clear fraud, and even more terrifying with children involved.

Owners Frank and Julie were a pleasure to work with. My boyfriend was being released from the…read morehospital and sent home for Hospice care; Synergy was able to provide a caregiver in the short 2 day window we had to get help. They came out to the hospital to meet with us and also came to the home the first day with the caregiver to get to know us and the routine. Unfortunately the need for care only lasted 3 days as he was sent back to hospice. Owner Julie texted me everyday to check in on me and to offer kind words during this difficult time. I highly recommend this compassionate team for anyone in need.

SHS has always provided quality care for us. They are responsive and dedicated to helping with…read moreevery situation needed. I do recommend them. Sylvi the manager is a doll & very pleasant to work with.

First of all, note that I almost never give 5-star ratings, and my mom & I only used this agency…read morefor a short time, until a vacancy opened up for her in rehab. (Sorry to break your 5-star streak, Sylvie!) The cost is reasonable, and the shift hours are more flexible than other home help agencies. Sylvie was always responsive to any question or concern. When I contacted her with an urgent need for 24-hour care on short notice, she made a herculean effort to fill all the time slots, and came through for us. The agency seems to be highly selective in the caregivers they choose. Not only were the helpers generally more experienced than one finds in other agencies, they also appeared to be well-trained, resourceful, and highly intelligent. My mother has a long history of hostility toward home caregivers, and she did not like all of these caregivers either (although she did click with one of them, and there were a few others she probably could have come to like, given more time). However, I found all of them extremely kind, competent, and capable. My only issue was that some of them did leave a bit of a mess behind and disturbed my mom's impeccable arrangements of linens and other belongings somewhat. A minor matter, and partly my fault, for not leaving better instructions on how to find what they needed. Highly recommended.

Lincoln Park Family Care (LPFC) has been a wonderful provider for my mom who has moderate…read moreAlzheimer's Disease and lives in a continuing care retirement community (CCRC). Many CCRCs, no matter how upscale they are, are understaffed and are not designed for people with mild to moderate dementia. They offer three categories of care (independent living, assisted living, and memory care) when, in my opinion, there should be at least six categories. They market themselves as providing all of the services an aging person will need, but that's not really the case. Our elders are healthier than in the past and as a result, more of them are going to age into dementia. It's a looming crisis in elder care. In my opinion, CCRCs need to evolve. Until they do, people who can afford CCRCs may have to hire private care or their loved one may suffer alone and be heavily sedated. My mom is young (72), physically healthy and active, which presents challenges because she is also unable to make rational decisions. She does not understand that she has dementia and is proud and independently minded, so assisting her with activities of daily living can also be very challenging. Jeff and Ausra, the owners, have gone above and beyond in providing not only compassionate care for my mom, but support for me via many meetings and phone calls. Before working with them we had another caregiving provider and experienced turnover and last-minute sick call-outs, resulting in substitute caregivers my mom did not know. The only time I got a phone call was when there was a problem. This is not how LPFC operates at all. I get frequent updates from them, and we also talk to share ideas, discuss challenges, and also share positive experiences. LPFC takes a very hands-on approach and they are clearly driven by empathy and an earnest desire to make my mom's life as fulfilling as possible. A lot of thought has gone into the caregivers they have matched with my mom. Retirement communities can be challenging environments for private caregivers to navigate, and LPFC has also been consistently patient, honest and proactive in communicating with the retirement community and being patient with the challenges. The chord running through all of what LPFC does is to provide my mom with the best care based on her unique needs. I have heeded their frank and constructive advice many times, and their insights have given me a better understanding of how to approach my mom's behaviors and needs as we navigate this challenging and tragic journey. I highly recommend LPFC. I feel very lucky we found them.

I engaged Lincoln Park Family Care (LPFC) in the midst of the pandemic no less, after my mother…read morefinished with her skilled nursing stint after a fall, and was released to her Independent Living apartment in an upscale senior center in Evanston that in theory provides all levels of care. However, my mother's return to the apartment was conditioned on employing assistance for her. As I manage my mother's affairs from across the country, this was a challenge as her senior center did not have anyone on their "list" that provided the kind of care my mother needed - daily check in and assistance with medication. My mother is intensely private and independent, and so the alternatives of half day "companionship" were not a good match, even though she suffers from dementia. Fortunately, Lincoln Park and Jeff and his wife Ausra were recommended by a former caregiver (since retired) I had employed for my stepfather several years ago. The team at Lincoln Park stepped in immediately with aplomb. They worked diligently to win my mother's confidence and trust - this is not an easy task. They provided me with reports on her progress and advocated on her behalf with the staff at her community. They made themselves available by phone 24/7 for when she got confused on things like her medication instructions. All of this was made even more challenging with the pandemic which forced my mother to spend all of her days locked-up in her apartment. Jeff obviously has a wealth of knowledge and experience working with dementia patients. One of the things it is especially hard to do, especially from afar, is evaluating the on the ground experience vs. the told experience of someone in mental decline who is fighting very hard to "keep with-it." Jeff very deftly and respectfully laid out the evolving situation as we all threaded our way through a very difficult time as my mother navigated her challenges amidst the changing COVID world. Ausra provided a very caring presence, especially with female support, and stepping in to take care of small shopping requests. Jeff and Ausra work as a very good team, and have other skilled caregivers when they are not on point. I can't say enough for the quality of care they have given to my mother and at the same time the assistance they provided me in understanding the situation in my role as remote caregiver. They have also been good eyes and ears on the ground, helping me stay attuned to the changing dynamics of the Center necessitated by COVID. I highly recommend Lincoln Park Family Care.

When we needed home care for a dear friend, Visiting Angels came to the rescue. we were assigned…read morethe perfect aide, Angela. She stepped in to provide the daily care to see our friend through her final days. Bathing, feeding, light cleaning and constant companionship was just what we needed. Thanks to the help of Visiting Angels the family was able to focus on making the most of her final days.

Provides quality care for their clients. The whole staff and management are wonderful to work with,…read morecompassionate, and go above and beyond as caregivers.

Some of these people can't be bothered to cook, and my mother has lost so much weight! They lie and…read moresay she won't eat. Last night a home cooked meal was placed in front of my Mom while I was in her apartment, and my mother ate like she was starving!

I do not consider myself a senior, even though I receive plenty of AARP solicitations...uggg. I…read morerecently underwent total knee replacement surgery. I honestly though it would be easy breezy, based on my age and fitness level and determination. The surgery was more than I anticipated, my parents were kind enough to research and find me Home Instead and therefore the angel I came to know, Avorie. Avorie is wise beyond her years. She is compassionate, empathetic, and a work horse. She managed all my Rx, was and advocate and sprung into action to ensure my RX was in my hand before the pharmacy closed. Avorie was never idle, she was always completing tasks to make my life easier. There is just not enough room to sing her praises. I pray Avorie will flourish in her calling as a caregiver and that she will achieve all of her dreams. For me the entire experience was flawless and a godsend.

From the owner: Home Instead provides senior home care services in uptown Chicago, IL. We provider home care near…read moreyou in Lincoln Square and the surrounding neighborhoods. We answer our phones 24/7. Services include: Respite care, Memory Care, Alzheimer's care, Outpatient care, short term recovery, Veteran care, Elderly companionship, Senior's transportation, medication reminders, doctors' appointments, and more. All Care Professionals receive extensive training and continued education. If you are interested in a free in-home care assessment, please contact us today.

I liked the dentist. He seemed very knowledgeable. The office is in the lower level of a 3 flat…read more The office was modern and super clean. The pricing was fair and reasonable. Easy parking right in front on Irving Park. I will definitely return.

I stumbled upon Neighborhood Dental when I had a dental emergency pop up while in my 3rd trimester…read moreof pregnancy. They got me in right away, even though I wasn't already a patient. I have a complex dental history and the care at Neighborhood Dental has been wonderful since that first appointment. Honest place that provides options with helpful explanations. The dentist and assistant are great -- good vibes all around (which isn't usually the case when I visit the dentist). Would highly recommend!

In full disclosure, I am a former Caregiver for my own Father, who decided, after his passing, to…read moremake it a mission to help the lives of other aging veterans. I went back to college to learn my skills, become certified, Illinois state licensed, and ready to work. I then went to work for the VA at Hines Hospital to learn my skills in a practical setting. Then I started applying for jobs. Most places didn't care if I was certified or even had a state license. But Smile and Love, Inc. did. I don't have to work any more, but I choose to. I have worked for them for more than a year and I love the VA patients I work with, and Patrick at Smile and Love. I recommend them highly to anyone for the care of anyone you love!

Horrible experience with this business. The woman who answers the phone is very rude, and…read morecondescending. All I wanted was information, and she was very snippy with me the whole time. She acted as if she had no time for me. I would not use this company ever!

I have been a patient here for over a year. Each visit, the staff address any of my concerns and…read moremodify my regime. The MA's, NP's, and Dr Kaminska care about their patients. This is an amazing practice!

The actual care is good. The problem is the policies. First, there is a COMPLETE INABILITY to reach…read morethe office. They do not answer the phone, or respond to voicemails, emails, or texts. In my first experience with this, they prescribed the wrong antibiotics for my son on a Friday. Not a huge deal if they would respond to urgent messages, but they don't, so I had to drive back to the office after 6 hours, or risk my son going the weekend without antibiotics. They also permit "same day" and next day appointments, but make no effort to actually book them so you'll be left in the balance wondering if you have an appointment or not. As far as I can tell, they simply do not prioritize communication, which is unfortunate given that good medical care is built on good communication. I looked past all of that because of convenience, but today my 16 year old went today for a follow-up appointment and they demanded payment for an appointment she had 3 weeks ago before they would see her. I haven't received a bill or an EOB so over the phone I asked that they see her and send her home with an invoice. Again, this is not an overdue balance - the insurance claim probably just settled from a visit 21 days ago. I think it's pretty reasonable to ask to see what I'm being asked to pay, what insurance paid, etc. They refused to see her, so she once again wasted her time. My family is taking our business elsewhere.

Run like hell from this establishment! Here's my story: I went to Second City Optical because…read morethey are my closest retailer of SALT optical products as I have a pair of SALT glasses in need of adjustment. I was told that because I didn't buy my glasses from them, it was their "policy" not to service, or adjust, glasses that they didn't sell. I told them that I bought my glasses many years ago d/Vision Optical in Wicker Park but that they no longer carry the SALT brand. It made no difference. All they said was "sorry." I then went to Perle Optical (close to Clark and Lawrence) where my glasses were adjusted for a measly five dollars. This establishment could've won a customer but chose not to do so.

Dr. Liz is great! She was wonderful with my kids who saw her for their eye exams. They were a…read morelittle squirrelly in the chair, but she was patient and kind. Her office staff is friendly and helpful. Dr. Liz was kind enough to squeeze my child in for an appointment one evening when I noticed at school pickup that her eye was red and her lid was puffy. She was able to diagnose it so we could begin treatment without having to wait an extra day. Thanks, Dr. Liz and the Second City Eye Care team!