Yesterday I bought a vape and it stopped working today, so I twisted It out to use it in a different battery and when I did that a wire came out with the cartridge. So I guess it was from the battery anyhow. So I put the cartridge in a different battery that I have and it still didn't work and I had a few more cartridges that I had bought from the same place and they worked. So it was specifically this one cartridge that wouldn't work. So I'm explaining that to the guy behind the counter and you know he's being very pleasant, but he's almost acting like how unfortunate of a situation it is... Which I was wondering why would he be behaving this way? Isn't he just going to replace it? So I asked him I said so are you going to replace it or what happens from here? And he said oh no we don't replace them and I said but I just bought it yesterday I paid like 40 bucks for it and he said yeah no we don't do that. I was completely beside myself as I literally just paid 40 bucks for it yesterday and clearly it's the battery they gave me or it's the cartridge like it has nothing to do with me and so he gives me a piece of paper with yocan written on it and battery beside it I guess maybe I'm supposed to get hold of yocan and then underneath it it says back 40 cush mint that was the flavor of my cartridge LOL. So I don't know how that is supposed to help me When I'm gone out of your store so I get home anyways and I totally see that there's these random stupid things written on the paper makes no sense. So I call the store to try and find out what's going on because there's no way on Earth that I'm going to get screwed over for my 40 bucks. I literally go shopping there almost every single day of the week like I spend so much money there. It's outrageous!! So yeah I call the store back and the guy that was on the phone seemed really pleasant and I'm not sure what's going to happen from here. If I'm going to get some kind of help with this cartridge of mine or if they're just literally going to just act like it's no big deal because the guy said to me. Yeah that's not our problem like that your vape stopped working or your battery broke. That's not his problem. So whose problem is it? I gave you my $40 for the vape and then I gave you the 20 bucks for the battery. Like whose problem does this become.... There's also a stoked around here amongst a couple of other weed stores that I used before. Friendly stranger came in the neighborhood. See because friendly stranger I've been using since these weed stores came into effect. So once they moved into my neighborhood I naturally went and started using them. Well, that's not going to happen anymore when I use the other place around here. Stoked! If something happens to your vape or anything that you have, they will deal with it. They stand behind their name... So I was you know mortified you know losing with the battery like you know almost 60 bucks right? So I will no longer be using friendly stranger and I don't recommend any of you use it if you value your money because if something happens to anything you buy from them they are not responsible for it. They will not help you. They are just not interested so I'll be going back to stoked where they stand behind their product. They stand behind their name and yeah like a legitimate business should I'm going to give this five stars only because I do not want to give it one star or it will go right to the bottom and people need to read this. Like when you go to their store they should tell you when you first walk in and become a client. Just so you know we do not stand behind our name. We do not stand behind our products. Just know that before you spend your money here!! Signed. Extremely disappointed, that a company such as yourselves "friendly stranger" does not stand behind their product or their name and or take care of your clientelle in a fashion that we deserve. I mean I must spend hundreds of dollars there in a week. Never mind in a month in a month I don't even want to know how much I spend there.... read more

Awesome store with a friendly staff. The friendly stranger is definitely worth checking out as they have everything you could ask for in a relaxing and aesthetic set up. read more

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The best head shop I've been to in some time. They've got a great selection of whatever your little smoking heart may desire, and covering a broad price spectrum, making it affordable for nearly everyone. Some head shops can give off a grungy vibe, but this is definitely not one of those. Staff is incredibly helpful and willing to answer any questions you may have, but they also don't hover around you, which I always find to be a bother. I also like that they sell hemp apparel and bags as well as apparatuses, etc. and the layout of the store is perfect. An extra bonus for an out of towner was that they have a coin machine in the store, so we were able to get some coins for public transit, saving us time. Really, I've got nothing bad to say about the Friendly Stranger; stop in if you are in the area! Fun fact: they are across the street from Hunny Pot. read more

Again, right Toronto him something nice that you look at but when you really get down to even get it ready, it's just overpriced flash. There's really nothing that truly wows your motivate you to make a purchase at minimum one and a half times if not double the price. Not to mention it's far easier to goi online and get exactly what I want. Point in a place where you not only where you finally, you're looking for your find, literally the perfect bong. If you want, you can even build your own bong by choosing the exact specifications; and pieces that go into making it. Basically what I'm saying is don't settle if you're spending $300 on anything special eat something like a barn make sure it's borealis glass mulcher and get a whole honeycomb bowl and it's exactly what you're looking for. Yet another reason why I am building my own they chop and well glass shop /headsago, that will cater to finding people exactly what they want and getting them what they paid for. So I'd say skip going to friendly stranger entirely either; ldo your own research online or you can even just ask me and I'll point you in the right direction. read more

The strains are great, the site is informative and the staff friendly. They have deals and specials that allow me to try a variety Of stuff too! A huge shout out to one of the delivery drivers named Lindsay {I might be spelling it wrong} she always has a smile and brightens my day. read more

Made a few orders last month and had great experiences. Shipped out fast. Not a huge selection, but good service and good prices.

The best smoke shop I've ever been to... anywhere! You're made to feel welcome immediately by the hip, young knowledgable staff. Large, well lit (no pun intended) store, well stocked with everything you're looking for including pipes, books, clothing, incense and other items you'd expect to find in such places. Prices were reasonable. By far the best part of this store is the incredibly cool staff. Smart and passionate about their products. No judgements-- no attitudes. May I say again... this is the best smoke shop ever. AWESOME! They really live up to the name of the place: Friendly Strangers. read more

You won't find a better smoke shop in Toronto. This has a great selection of paraphernalia and friendly, helpful staff. I've never known anyone to have anything but a positive experience here. read more

A must-visit if you are a visitor and enjoy...well you know. Staff was friendly, attentive, and knowledgeable (and the people helping me were trainees!). Selection was insane. Quality was better than other locations I had visited in the area. Perfedct spot for gifts, for you or a loved one, and I was able to walk away with a few new tidbits or 420-hacks. I will definitely visit again as Toronto is an amazing city and this is an amazing shop. read more

Great staff, very friendly and very knowledgeable. Everytime I'm in the shop someone is available to help me out with everything I need, I always leave a happy customer. They have a huge variety / wide range of products at great prices to suit your needs. I enjoy visiting the shop and just spending time in there! Thanks Friendly Stranger keep up the amazing work! Make sure you stop by Friendly Stranger - Cannabis Culture Shop in Toronto, Ontario and also check out the website at friendlystranger.com to see details about the Arizer Vaporizer Contest. Good Luck! read more

I grew up being told not to talk to strangers but then..poof.. there came the friendly stranger. This was one of the many times I did something I was told not to and wasn't disappointed. Excellent products and service with a pleasant atmosphere and sweet selection of "produce" and products. Ya, my version of 'produce" for cooking IS my green. Can't wait to make it back to T.O just so I can go there and stock up. LivLovL:aff ALOT read more

Excellent servicio ! Honestly the costumer service in the location one Church superb ! Thank you guys ! You just got a new happy and Loyal costumer ! read more

I 100% would recommend shopping at the Friendly Stranger. They have a great selection of high-quality products, and the staff is super helpful and nice. I also just received many complementary products with my most recent order, which was awesome! Thx Flex Armstrong! read more

This place is AWESOME. I came in looking for a...souvenir, and the staff was super friendly. Very well priced (by US standards). The staff and I quickly lapsed from businesslike discussion to talking about Pineapple Express. Cool. read more

I bought a vaporizer last saturday and when I tried to use it it wouldn't work when I brought it back for a refund or exchange the sales clerks were very unhelpful. I than spoke to the manager who kept comparing her store to a kitchener accessories location and said "no returns". Not to mention how condescending and rude she was to me. I am a medicinal marijuana patient and I will never be returning to this establishment. Complete rip-off jokers. read more

One of my favourite places to shop overall not just for smoke related products! The staff is amazing, always very welcoming and they make you feel right at home. Never trying to push you on anything but they have all the knowledge you could ever need about a product. I find myself there every few weeks in the summer and it's always an enjoyable trip. I actually look forward to the next time I go even if it's not to buy anything but rather just browse around the great selection. Definitely a must hit place when looking for smoking or tonnes of other accessories!! read more

I found out about this place through a friend, as I'm an East Coast guy, and only know the local shops at home. This place is pretty neat! It's kind of a small shop. But still totally worth it. When I ever get back to Toronto, I'll be there for sure. read more

They have a huge selection of everything cannabis related and great staff. Really relaxed place too, so it is nice to browse everything they have. Only wish there were more places like this, back in NYC anyway. read more

The staff are very kind, knowledgeable and helpful. The shop brings in great new products regularly and they are very responsive when I've made inquiries through email to ask questions about products they have or might be getting in. Really nice clean shop with a great variety of goods to choose from! read more

Amazing service and the kindest staff.. Tell me why marijuana is illegal again? Great sleeve ion on any item, and super clean! Most chill people I've dealt with! Will be going back for sure! read more

Sold me a broken Vaporizer, they wouldn't take it back right after i bought it even tho it had clearly been heavily used. Also found the same item online for 30% less right from the manufacturer. I almost got stuck with it if it wasn't for the manufacturers great service. Thanks for nothing unfriendly stranger. read more

it was cool neat diff stuff to choose from. would go backé staff staff are a laid back. easy to find.