Best customer service out of any store, don't know what that first review was but the guy must have been having a bad day. I recently purchased a volcano from this store, it being $1000 vaporizer ive always been skeptical about the purchase but the employee working made me feel really comfortable. I took it home and something was not working, i called them back to find that it was user error, (my face was red) and that they slowly and patiently took the time to explain how i could use it when i could have easily went on youtube and done it myself. Bottom line, amazing shop, amazing service, anyone who has had a bad expereince clearly was making it poor for themselves cause the only way i can see getting bad service is if you were rude to these guys! first guy reviewing must have been an asshat! keep on truckin dragon, you have my business :D read more