The owner, Mack has been hands-on in the business for 27 years. He's very easy to talk to and…read morereally knows his stuff. He came over promptly, appraised the job in moments, and shared a great variety of samples to choose from. He said "lifetime" and I was sold. Two days later they came. His installers were quiet, polite and deft. In a day and a half, I had new, waterproof and gorgeous floors. There are no bump, or lips on the floor and the finish on the trim work and transitions in excellent. I'm a DIY'er. And I was considering it, but even doing it myself, I couldn't compete. Mack, the owner provided it all. Excellent price. Excellent communication. Excellent timeline. EXCELLENT results. No shenanigans. Best money I've spent on my house? I imagine you understand by now. Most effusive review I ever wrote. lol.

Went in referred by a mutual friend they got the job done in a couple hours got my upstairs done,…read moreliving room, and hallway done price was a couple hundred cheaper than the big company's. They moved my furniture for me and took care of everything. 10/10 would recommend to anyone looking to replace their flooring. Mack was super helpful and good with communication and price.

Do not use this guy, Makes promises he can't keep. Asks for…read more$ and never come back!!! His word means absolutely nothing !!! Do not trust him, crappy work and would not come back to fix it after he was paid !! Beware !! I would give him a zero but I can't !

Contractor does not know how to seam carpet! Awful job and denies responsibility for poor job…read moredone. Ended up replacing carpet with another company. Out $6500. Do not use his services!!!!

The laminate floor they installed *years* ago slid around a bit leaving some gaps. They came,…read morelifted the pieces, put things back in place (including using some spares we had in the original boxes). Superb work, super customer service. Hightly recommended again.

Highly recommend G&K! We recently bought a new home and was moving from Maryland to new home in…read moreMichigan and Paul made it happen with our timeline before our moving truck delivered all of our furniture. Paul was friendly, accommodating and made a follow-up call?! Who does that anymore???? If you need carpet, great selection to choose, competitive pricing and excellent installation!

We live in Alabama. We called Empire to get a nice home in Orion Twp carpet replaced as quickly as…read morepossible. Was disappointed that the install coils t happen for 4-5 days, but I went ahead anyway. The installers had the lockbox number and I asked for a pic of th carpet before install so I could see the color up front and after the install. They did install the day scheduled, but only sent a pic before the install. Not after This was a month ago. So we came up to Michigan to see the installation and are very disappointed The carpet looks ok, but the installer left the hallways a mess with little carpet yarns all over the place. The house is being shown for rent, and it looks terrible for showings with this mess of yarn bits all over. The least the installers could have done is swept up after themselves. I would not use them again. I have since discovered that a local place is cheaper and installation is faster.

Will not honor accident insurance. I got my flooring done with Empire in Belleville, MI. I bought…read morethe accident insurance because I have kids. I had an accident with a couch that gouged the floor and they are absolutely refusing to honor their insurance agreement. I will never do business with Empire again

Communication was on point!…read more I was super happy I didn't need to purchase any new materials - since my backing was pushing in he was able to reuse the existing tile without cracking either. My biggest fear was if mold was behind the tile - he was confident it wasn't. But of course I asked if it was and he did give me a price like I asked so I would be prepared. The work took 2 days due to drying time and he was able to work with my weird schedule as well. Definitely will use company in the future. Side note - the owner came each day to review the workers progress and the work; provided all the update information. Happy home improvement!!!

We have used Dave and his guys for a couple of jobs and very happy with the results. Great work at…read morefair price. Will definitely be our go to from now on.