Was great when they first opened, but within two weeks stuff started breaking, and a lot of it has…read morenever been fixed yet. For example, near the vacuums, there are air nozzles to use to blow out your floor mats. It was amazing how much of the dirt, those nozzles could get out of floor mats, but those only worked for the first two weeks this place was open. After that, they have been waiting on parts for over a year according to the attendance. I could replace an air compressor in about two hours, you're not waiting on parts this long.

Car wash doesn't get your car clean going through once and the vacuums have no suction. We went…read moretonight and they shut off the vacuums 40min before they closed. When we asked an employee if they were turning them back on he said "no they're off because we close soon." When we stated closing wasn't for another 40 min he looked at us for a second and just walked away.

I've been a customer at Tommy's for about a year now, and I love the membership. My car is spotless…read morewhen I leave. The free vacuums are super great. And the parking area is clean and always well lit if it's dark. The value of a monthly membership is a great deal. For one low price you can wash your car as much as you want per month. Ten times a day if you feel like it. Not sure why you would, but hey to each their own I suppose. This is the only car wash I'll take my cars to.

UPDATE: I opened a claim. The guy took pics and saw exactly what I was talking about. He was…read moresympathetic. He said I should receive a call in the next two days. Four days later, I went back to ask to speak to whoever handles claims. They had just closed my claim. WTH? No call. Nothing. When two guys came out to talk to me, one said he called. I had no vm. I had no incoming call. He said maybe they got the phone number wrong. Ummmm, it's in your system because I signed up on the app. Maybe you simply didn't call and just closed my claim. They said there's no way all these scratches came from their machines because they aren't dot, dot, dash marks. And this is a defect in the manufacturing clear coat. How the hell did all these scratches just magically show up on a 10 year old car that has been garaged and babied that entire time? My car did NOT LOOK LIKE THIS before I went through that car wash on THAT day. My chrome is even scratched up all along the trunk. Its uniform slight scratches ALL ALONG the length. There is NO WAY that's from loading stuff and unloading. No way. Thanks for absolutely NOTHING BUT SCRATCHED AF PAINT. Deny, deny, deny. That's what happened with my claim. Waste of time. Trust me, everyone I know is going to hear about my opinion on Tommy's wash. Worst carwash in St Joe. I really don't like how my car looks after this carwash. I've got swirls and scratches all over that i didn't have before. It wasn't worth the free complimentary month when signing up for a membership since my car is never going to look the same again. I hate leaving bad reviews, but I hate the scratches on my car even more. I don't understand why this place has so many people taking their cars through it.

I used $10 worth of quarters to hand wash my vehicle. NEVER did get soap! Not enough pressure to…read moreget bugs off my windshield or front of my vehicle! Left a gross residue all over my vehicle!! Will NEVER go there again!!

Place is dirty. Put 16 quarters in just to find out that the foaming brush doesn't work, and there…read moreis no foam in the hand wand either. The water was hot, but that's all it was. You're washing your vehicle with plain hot water. No one around to tell.

Okay WHY is it so expensive to use the machines??? I think it costed me like a total of 6 bucks in…read morequarters to vacuum my tiny, two-door car (that wasn't even that dirty). After that, I didn't even have any quarters left to do an actual wash. They had some vending machines with pop and cleaning accessories. I purchased a car tree air freshener from one of the vending machines but did not feel like forking out more quarters for a mini pack of armorall wipes. The place seems to be popular. There are always cars there when I drive by, but I personally was not a huge fan. Update: This car wash is conveniently located for me, so I went back because I was in a hurry and bought the premium touch-free wash. I wasn't really impressed, there was still visible dirt on my car. I had driven down a gravel road, so I wanted to get off the "dust" layer that settles on the car. You could still see it in streaks along the back and on the tires.

Do NOT waste your money! $10 car wash and my car looked like it was only rinsed with dirty water…read moreafterwards. Very disappointed! First time visiting and last time wasting my money!