I have been a very delighted customer with Alternative Pest Control for over 9 years. The reasons…read moreare very simple......they consistently deliver excellence, professionalism, reliability, and reasonable cost! I elected routine quarterly maintenance and I very rarely have inside or outside pest concerns. Kristin makes sure my appointments are convenient and timely. And Kyle, my treatment specialist, is meticulously diligent with the quarterly treatments, ensuring they are targeted to my concerns, yet safe for my little Yorkie! Both Kyle and Kristin are quick to provide information and education when I have questions. As a result, I feel informed and safe about sharing this world with nature while also protecting my home environment. I highly recommend Alternative Pest Control, particularly if you seek treatment for Canyon Lake scorpions, wasps, and spiders!

APC has been taking care of my bug problems for about 5 years. Very nice, friendly, knowledgeable…read morepeople who show up on time. Excellent service!

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

I'm trying to understand why my experience is so different from these 5 star reviews…read more. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter), they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service.

After moving to Hill Country and using products like "Demon," I quickly realized I needed a…read moreprofessional. A good friend vouched for Hill Country Pest Solutions, and I didn't hesitate to call. Howard answered the call, and immediately, I had a "solution that worked!" Howard goes the extra mile and is passionate about what he does! 2 years later I couldn't be happier to continue with his service!

Exceptional pest control provder. Reliable, responsive, and professional. Family owned and does…read moregreat job on the critters here in Hill Country.

We had a very bad infestation of wasps and so I tried to call my pest company and couldn't get a…read morehold of them. Their number was either busy all the time or it said it was disconnected. So I looked up on Yelp and lo and behold there was a company called Pinnacle Pest Defense. So I called them up and asked if we could have them come out and get rid of the wasps. We were driving back to Texas after a long drive, and have the movers coming on Thursday. This was a Monday that I called and Barbara answered and didn't think they could get anyone out on Tuesday, so she said they can come on Wednesday at like 3pm. I said that works. But then she called back and moved some stuff around so they could come out on Tuesday at 9-10am. I said that is fantastic. What great phone service this company has. Barbara was so pleasant and answered the phone right away. So today Chris came out to do our wasps. And he was just so wonderful and polite and knew his pest stuff! So we decided to go with them for pest control since I wasn't very happy with our old service. Chris spent time getting rid of like 16 wasp nests all over the eves and light fixtures from our home. Chris was just the nicest guy and we were so happy with his service. I want him to be the one that always comes out to our house. The other pest company sends someone different every time and it is hard to work with them like that. This way it is like having the same Gardner and he knows your property. I told Chris I was so happy with his service that I am going to tell my daughter to also go with Pinnacle. And even get my next door neighbor to also go with him. Thank you so much and I think he said what the price was and it is much better than the other company that won't be coming out to our home anymore. I am cancelling them right now. Thanks again Chris. You were a pure delight to meet.

They are very professional both on the office personnel who handle the appointments and the…read moretechnical people who complete the work. Very happy with them every time they have done work for us.

We did a termite treatment as we found termites at our property line and it was reasonably priced…read moreand the tech was great.

I thought I had a critter in my attic. The guy from A-Tex quoted me $2700 to bring a trap and to…read morescreen off the vents. Sounds like a plan, right? Well, he told me none of my vents were screened, told me all the covers on my less than year old home were plastic. Fortunately I had my home inspection for my 1-yr warranty the following week so I decided to wait to see what the inspector said so I could have the builder cure anything possible. Absolutely zero evidence of anything having been in my attic, zero entry points. Inspector confirmed the covers on the vents are metal and not plastic and that every single vent is already screened. I'm not sure what the guy from A-Tex saw but I trust my inspector more. Just to be safe I had another estimate from a pest company done and they confirmed what my inspector said. Very disappointed and confused about what feels now like a scare tactic with this company. I've never experienced a critter situation before so I felt trusting but now I know to get a second opinion for stuff like this always. I'm sure they help people but my personal experience will keep me from considering them again in the future.

Always on schedule and friendly family owned business. We have not had any issues with pests indoor…read morethe house since Picketts started treating it. If we're not home, we feel comfortable letting them have access to the house. Wonderful honest couple to work with.

This amazing family business is one to rely on in your moment of need! we had a rodent get into a…read morebusiness kitchen and Chris came to inspect the issue asap. He communicated everything perfectly so we knew what to expect. Will use again for all our pest needs.

I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Used them before and they originally were great, but then they started to no show for appointments…read moremultiple times due to signing only 1 contract and not 4, and then began openly spamming me nonstop with emails and phone calls. They would schedule appointments without even confirming them with us, upsetting our rental customers, and were difficult to get ahold of to adjust any prescheduled appointments. We then had to deal with TJ. TJ harassed us, calling back to back if I didn't pick up and ignoring our texts asking that he just please text us. When we picked up TJ sounded high, and even referred to me as "dude", while calling me repeatedly despite me declining the call, making think we had an emergency with one of our customers. The owner Heath is trying to come up with excuses, but wasn't on the call. Nobody yelled at TJ. We told TJ to stop calling us repeatedly if we didn't pick up like a jilted ex girlfriend, and to please text us instead. Also, we had signed up for autopay and get about 3,000 emails a day. TJ was especially rude, condescending, and just about the worst person we have ever had to deal with. The fact that Heath is okay with it is telling. Attaching phone records as proof since Heath wants to lie and claim TJ only called us once today.