Quick response with actual estimate offered. Patiently answered all questions needed to make a…read moredecision. Showed up promptly during window of time expected and called before coming. Respected property during service call. Provided multiple options with an easy to cancel option.

It was average I want only free estimates in order to find better price than I have now with my…read moretermite company now in order to change ,their prices have gotten to expensive in my opinion so that's why I called you.

Since this company has changed ownership, they no longer value experienced pest control specialists.read more

Always great service when it comes to Bob Jenkins prescription lawn services. I recommend to…read moreanyone. They will continue to have my support for the life and condition of my property either if I'm in my home or not .

Bait and switch. They make you sign a contract and make you pay it all back if you stop service…read morebefore the 18 months is over. The value is not worth it

Please bring back Bob Jenkins! The finance team is absolutely the most difficult people to work…read morewith. They blocked our number so we could not call to dispute the duplicate billing, Thank you Stacy. Have tried to reach out to corporate with no success. Not sure how they are staying in business. They don't show up when they are scheduled and then do show up on the days we ask them not schedule due to the children on the playgrounds. Stay far away from this company!

I called initially because I just moved into my new condo and wanted preventative treatment. I…read morechose BUGCO because it's veteran owned. The appointment time was prompt even though I was given a 2 hour window. John, was friendly, knowledgeable and thorough. I'll be signing up for a quarterly treatment to keep my place big free! Thanks BUGCO!

Very knowledgeable. For me, I receive text notifications of our next service. We usually choose to…read moreonly have the outside treated, as we don't have any activity inside. The technician who comes leaves notes via the portal, so you don't need to be home for the service. We have had two special occasions to use them inside (ants and flies). They responded quickly and efficiently with awesome results. Highly recommend this company!

Super helpful and great service from our technician Josh. A lot of options in The Heights but they…read morestood out. Great job walking us through their service and what we should do after they leave to maximize the impact of their service.

Josh was extremely nice and helpful and made sure I knew what to do between visits . The price is…read morealso very cost efficient!

Orkin (5411 Bandera Rd. Ste. 307, San Antonio Tx 78238 Branch) use to be a great company but they…read morehave gone seriously down hill and I would stay far away from these dishonest and incapable people. They sold me a rodent ridge guard, pest control radian barrier for my attic and something called PC Standard-EOM7. I was misled about what it was I was purchasing. I was led to believe that the pest control chemicals were built into the radiant barrier and I was totally shocked that when the day came to install, they just sprayed bug spray around in my attic and put in cheap insulation barrier. They were suppose to do the entire attic but they missed about 1/4 of the attic but charged me for it anyways. Then no sooner than about an hour after they left, a lot of it fell down, they pushed some overhead ceiling lights out of their spaces and knocked out a panel of insulation from the floor of the ceiling. They came back and "fixed" it. They put the radiant barrier back up. Cleaned up the fallen insulation and tossed it away (ummm...pretty sure that is supposed to be up there), and put the lights back in place. I was then told that I owed them another over $2,000 because they can't do math. I signed a contract for a specific amount, I talked to the manager of the office about it and I paid the contracted amount that was agreed upon. He (James Junious) said that I paid what was agreed upon and he said the matter was closed, I did not owe any extra because I did not agree to the higher price and in fact, they never actually finished the promised job. I was promised the entire attic and that is not what they did. Fast forward several weeks and today, I get a bill in the mail for $2,327.86! I paid the contracted amount in full, I talked to James the day of the job and had this resolved. He told me it was resolved and now he send me a bill?! I tried to call the number provided on the bill and it answers and hangs up without giving me a chance to speak with a person. The job was a hot mess, done very unprofessionally and incomplete. They clearly have incompetent sales people who can't do math. I had a budget and it was where I wanted it to be. Had they been honest about the price or not trying to rip me off after the fact with a bait and switch scam, I would not have agreed to this service, which clearly they could not accomplish correctly. They are bug people, they need to stick to bugs and not try to get into construction. Leave that to the construction companies because they failed miserably. They still have not returned my calls to sort this matter out but I have paid in full and they are harassing me over their error. I am not happy at all with the work done, with the way it has been and is still being handled. I would highly recommend staying far away from Orkin. I will be firing them if I can ever reach them or they call back. Do not do business with them. They are not the credible and good quality company they once were. So disappointed! I have been using Orkin for over 20 years but that is going to be coming to an end as soon as I can get a hold of them.

We were disappointed by the pest control service for several reasons. Firstly, the treatment did…read morenot effectively address the issue--instead of eliminating the pests, it seemed to drive them indoors, worsening the situation. Secondly, we experienced inconvenient and unauthorized charges being deducted from our bank account without receiving proper receipts. When the receipts indicated no charges, we expected that to be reflected in our account, which unfortunately was not the case. Additionally, it appears that Orkin operated under a contract different from the one we agreed upon, with different schedules and payment terms. We did not receive our account number, which prevented us from registering online and accessing essential information. It was only after we called to inquire about the unexpected charges that we realized the worker had not performed the necessary tasks. After canceling the services, we took matters into our own hands, purchasing our own pest control equipment for less than $100. Within a day, we saw significant improvement, including the elimination of most spiders, even a black widow in our garage, and a noticeable reduction in insect sightings inside our home. Don't let them rip you off and fill out your own contract, don't let them write it for you because it's barely noticeable in the copy receipt.

Cj came by today and did an initial spraying for some bugs. He did a very thorough job. Came during…read morethe front end of two hour window. Looking forward to seeing them quarterly. Fingers crossed, but so far so good. I will amend the review, if things change, and once I start my quarterly treatments, and Tina was great helping set up my initial treatment schedule.

Joshua knows his job very professional. He's a hard-working guy. He has a very pleasant…read morepersonality. He's a good worker. Kudos for Joshua thank you.

Awesome service, professional, ethical and reasonable. Highly recommend as they stand behind their…read moreword! Used another different company in the past that tried to sell me on expensive services I did not need. Rick doesn't do that! Gives me the confidence to call Five Star whenever I have an issue and know I am getting the best service at a fair price.

The owner met me at a property that I was trying to sell. He was punctual and professional. He…read moreperformed the work quickly and thoroughly and sent my client a bill. Highly Recommend. L. Hood Keller Williams Heritage