This agency has terrible follow up they don't return phone calls. They also will get you the most…read moreexpensive insurance and will not help you find a cheaper one pretty sure they're working on commission it's about the agency not about the people find another agency if you can they won't help you

Nilda was fast, helpful, thorough, kind, and stayed late to make sure we were insured. She is the…read moregold standard for insurance agents and so glad we found her. Thank you, Nilda!!

Outstanding business. Had the pleasure of speaking directly to one of the owners, Paul Rizzo and…read morehe's a stand up guy. Paul and D both went above and beyond to shop my policies around to guarantee me the best coverage for a cheaper price. They guided me through the process of switching insurance companies because it is stressful. After being with my previous insurance company for 10 years, I chose to switch because my home and auto policies increased over $400 annually for the past 3 years. I pleaded with them to lower my costs and they assured me I was getting the best rate. I knew that wasn't true. So I called Rizzo. My new policies combined are $1100 cheaper annually than the other company and I'm getting better coverage. I highly recommend everyone call them. I did everything over the phone and online. It's so convenient! All I can say is don't delay call Rizzo now. One bit of advice is ask your current insurance agent if there is an early cancellation fee. I ended up waiting the 6 weeks until my current policies expired to avoid the fee.

These guys Are great. Been using them for over 20 years for…read morehome, auto and business insurance It's refreshing to call a business these days where a actual human being answers the phone . No prompts no nonsense . They pick up the phone and they get stuff done Every time i have needed something from them they have made it happen the same day I initially called . When they say we will get back to you they Actually keep there word In a world of incompetence these guys Are polite , professional and knowledgeable of there industry I am a customer for life

This is a terrific agent! I have been with them for years! I even dragged my Son and Daughter here…read moreonce they got their own vehicles. Stephen and the ladies are amazing! You can't do any better!

Insurance shopping isn't exactly fun, but Stephen at BJ Kirby made it reasonably simple for me this…read morepast fall, so I thought I'd give him a quick Yelp nod! When my hubs & I first moved to New England, we hit up AAA in Rockland for car insurance and renters, mostly because it seemed like the easiest way to get reasonably good insurance quickly. We also had business with the RMV and wanted to get everything wrapped up quickly. Unfortunately, the person who created our policy for us at AAA made typos on the policy that almost certainly would have caused drama had we ever had a wreck, including citing my name as "Kristin" under named drivers on the policy... bill to Rachel, but cover Kristin's driving record?! Nice job, AAA. Needless to say, I decided to shop around a little for a different policy- and agent- and ended up Googling. I found BJ Kirby right in Whitman center, and figured I'd give them a shout. I emailed in and Stephen was working for me right away, getting me a comparable quote quickly. He was nice enough to handle 99% of the process for me via email, which I really appreciated. All told, I think he saved us about $400 for the year. Not bad! And he knows my name isn't Kristin, so that's cool too.

After a terrible experience with Liberty Mutual, it was time for me to locate a new insurance agent…read morefor both my home and auto. A friend recommended Lovely Agency and I stopped one morning with my insurance coverage printouts from Liberty. The people here were, so friendly. The looked up what they would have charged to insure my old vehicle before it was totaled by the other driver. It turns out they would have insured me with better coverage for about $200 less. My brand new car with better coverage cost about $100 more than my 2005 was costing with Liberty Mutual. This is pretty impressive considering I was also supposedly getting a corporate discount through my company on my Liberty plan. My home owners with better coverage came out to about $200 less as well, but they suggested that it be moved when my policy was up for renewal. The agent pro-actively emailed me about a month before and asked for some information she needed to make the switch over for me. She also called to confirm everything was switched over. In addition, I received a hand written thank you card for my business just a few weeks later. This experience is starkly different than the service I received from Liberty Mutual. I needed to call multiple times to get a response to any of my requests. In some case they never returned my calls at all. Lovely Agency is all about service and they have very competitive rates. I can't recommend these folks enough.

I have been doing business with the Lovely agency for years. It is a wonderful feeling to have an…read moreagency that treats the customer like a family member. The agency has always responded quickly to phone calls, emails and questions regarding correspondence that I might have received. I am always Guarenteed a warm welcome and conversation when I have gone to the office directly. If you are looking for knowledgeable, considerate, honest and a hard working team that really puts the needs of you first then stop by 6 Railroad and see for yourself. Erica and Lori will be more than happy to service all your Insurance needs. I have my auto,home and business all at the Lovely's.

Great rates, but it comes with a price. They work at a pace from 1900's. In this day and age, it…read moretook us 3 weeks to get our policies in line after multiple iterations of spelling error corrections, coverage corrections, follow ups on where the paper work was. At one point, on a Friday afternoon ~ 2PM, the rep said "filling up this form takes a lot of work and I have a lot of other work on my plate, I'll do this on Monday". On Monday, the forms were sent for proof reading with multiple spelling errors. Finally, they don't follow up if the customer is all set. When you call them to ask what happened? Am I all set Haven't heard from either the insurance carrier or you, but see that the money has been taken- the response is "We have a lot of customers, so we only follow up on Fridays". You move on to a different carrier to decrease your premiums, but the time they take to get the policies in place, you end up overpaying for that period anyway.

Vickie was our agent. First time using Guard. AWESOME experience. Shopped around for a new…read moremaster insurance policy for our condo. Guard had the best price AND the best customer service of any of the agencies I contacted. It was a no brainer to go with Guard and Vickie was an absolute all-star. She guided me through hard choices on coverage, gave me an unbeatable price, and were a pleasure to work with the whole time. It is 100% worth at least getting a quote from these guys. I was so happy that I took time to write a yelp review, not something I do frequently.

Disappointed in Guard Insurance. After a catastrophic fire completely destroyed a three-family…read morehouse I own, I needed help getting a copy of my insurance policy and interpreting certain terms in the document. The staff at Guard Insurance (a) had no copy of my insurance policy in their files and (b) had to forward my questions to the insurance company for answers rather than themselves being competent enough to help me interpret those. At one time they even directed me to the "parent" company Quinn Insurance for answers. I was naive enough to think Guard Insurance represents my interests. Through this devastating experience I have found out that they truly protect the interests of the Insurance companies they sell policies for, not the customer. Buyer beware.

The Andersen agency has been serving my aunt for many many years. I Contacted them recently about…read morecanceling an auto policy as we are moving her into a safer environment. Areihy took the time to answer all my questions with care and compassion. there is definitely something to be said about how small businesses focus on their customers needs. This company is a great example of that. Brian

I was previously insured with Geico, but due to inflation, they were taking advantage of the…read moresituation and overcharging hardworking people like me. I felt like I was being robbed! Thankfully, Arelhy came to the rescue. I had an amazing experience with Arelhy! I was thoroughly explained all the details and made the entire process so much easier. Arelhy is truly a lifesaver, helping me save a significant amount on my auto insurance. I highly recommend coming to this place if you're looking for a better rate. Excellent service from Arelhy and great savings--couldn't ask for more!

Tim Tramonte is hands down the single best agent I have ever dealt with. Talk about a company and…read moreagent that gets n A+ in every category! Could not be more pleased. Tim Brown President Stonybrook Water

I have had my auto and homeowners insurance with Northstar for over 20 years and have never worked…read morewith a company that puts it clients first all the time. They search out the best coverage for the best price for you. They explain in as much detail you want the coverage they have researched is the best for you. There policy is to always return you call asap but no matter what within one day. Now that my 2 girls are adults they too are becoming long time clients. One had a minor car accident and could not believe the service Northstar gave her and piece of mind in resolving this claim. This is true of every Northstar agent I have dealt with over the 20 years they have been my insurance company.