A welcome surprise. A friend suggested that I consider working with Bruce and his team. I was…read moreskeptical because my previous experience with full-service, big name insurance companies like State Farm was that they were significantly more expensive than the cheaper web-service based companies like Geico, USAA, and Progressive. I was pleasantly surprised to find out that their quote, for identical coverage, was VERY competitive. The quoting process was painless and timely. Bruce has a great team of experienced professionals that does a superior job servicing their clients. Highly Recommend!

Some of the worst customer service I have ever seen. The staff were always very rude and…read moreunprofessional. I always had to jump through hoops to try and get something resolved because of their incompetence. You should be embarrassed. I would have given this place a 0/5 if it were an option. I'm surprised this place is still in business to be honest. Get it together. Your response has no relevance to my review whatsoever. Next time, try reading my comment more carefully. I chose to end my insurance because of the poor customer service, but it looks like my message wasn't received. I am enjoying my new insurance and the customer service is top notch. You can stand behind your employees, but they are still terrible human beings who all need a training course on customer service and proper adequate. It would seem that the awful customer service was a result of poor leadership.

We have known Brandon for many years. The first experience with this new field of work for him did…read morenot go well - we provided our current policy and asked Brandon to match it all. Unfortunately, it took many edits because he was not matching apples to apples - way under quoting us Thousands (I caught all his mistakes). Since we knew him, we got through it and finally signed some policies with him. A few months later, Brandon tried to help me via text with a Life Insurance policy. I told him I had to read through 33 pages, and he just said "Just sign it then it's good haha" (after the first issues, NO). At the same time, I was also dealing with my fiancé's fall, fractured vertebrae and he literally ignored the fact of this happening and let me know to contact him when I was ready. NO CONCERN FOR HIM whatsoever (just as much his client as well). He texted me that he needed to talk to me. Brandon never called me back. I stopped caring at this point. If he was a good agent, he would have cared, he would have called me back, he would have correctly quoted us from the beginning and not RUSHED through it...if he was good - he wouldn't have to leave HIMSELF a five-star google review, just look (until he deletes this google violation). THEN the worst happened. He had his employee, Andrew, "take over" my account.... Andrew asked me if I would be comfortable with him as my agent, I wasn't bc of Brandon. I was then SET-UP-- Brandon impersonated him acting like Andrew, via text and email, calling from Andrew's number as I knew it... acted on his behalf without me knowing. Very UNETHICAL, not sure that is even legal! Then Brandon was saying I was harassing them - I JUST WANTED AN HONEST, ETHICAL, KNOWLEDGEABLE AGENT - NOT IMPERSONATIONS! By you impersonating your colleagues Brandon, Yeah, you will get a reaction! Then, goodness - Brandon said I couldn't get another agent, he said a straight "NO!" when I asked - LIAR, or just ignorant! I just did, I called Farmers and am currently transferring agents. Brandon, DO NOT impersonate your employees. Brandon, call people back when you are supposed to. Brandon, check your business ethics. Good luck, the kitchen may be a better place for you if you don't learn from this.

From the owner: At the Brandon Morrison Farmers Agency we value family and ensure that family is protected…read more Insurance can be complicated and expensive, here we keep it simple and listen to your needs. We will work with your budget while providing great coverage. Farmers has very competitive rates right now, we would love to give you a quick hassle free quote to see how much we can save you!

Colorado Insurance has handled our home & auto insurance needs for many years and we could not be…read morehappier with their service. Most recently I have worked with Kate Petree and she is wonderful. She responds to emails and phone calls very timely, often within hours. She is extremely professional and knowledgeable. Through her expertise we were able to save over $600.00 per year on our auto policies while adding doubling bodily injury coverage AND adding $1,000,000.00 umbrella coverage. Ned Archibald Fairplay, CO

I thought I was overpaying for insurance and have asked a few times for a review and to make sure I…read morewas getting the best deal of which I was assured I was! B.S. I Just had Farmers re-quote my insurance to the same coverages as I had with Travelers, only to find that I saved over $140 per month on my auto insurance and over $5253 on my Home Owners! Are you kidding me $5253 annually on my Home Owners insurance! I have my suspicions that my rates were never checked to ensure I was getting the best rate! I cancelled today!

Happened to meet an old friend for coffee in Littleton and realized I was close to our…read moreorganization's insurance agency, Lautenbach Insurance. So I stopped by. No business to do, no additional needs, not buying any insurance... just stopped in to say hi. And they welcomed me as a friend, like always. Another client was just leaving, with a lot of laughs and warmth and smiles. That's how it is. Because that's who they are. They become a partner and friend. You don't get this kind of service anywhere else. And yet, their prices and premiums are still competitive, often lower than anywhere else for the same insurance. Better than anyone else has offered. Best of all, they are honest and once even told me how I could get better, less expensive coverage somewhere else for a personal project. Very "Miracle on 34th Street," right? I can't believe it has taken me this long to share my experience. Guess I was inspired today. Give Andy, Fred, or Doug your insurance needs and you'll be like me... a satisfied client who feels more like a friend. Just can't say enough good about Lautenbach Insurance. Keep it up, guys! Sorry it took so long to write something like this. But also, thanks for never asking me to. You rock!

Fred and Andy are great! They have helped me with my insurance now for a few years. They are fast,…read moreefficient, and help me know all the options so I can make an informed decision. Keep up the great work!

Mike is awesome! He is very professional and got me a great rate on my car insurance. He was very…read morefast in getting me quotes in no time at all. I'd highly recommend him for any of your insurance needs.

I just got done writing my policy with Mike Dowling. His knowledge of the industry is comforting…read moreand he was able to answer all of my questions without hesitation! Dealing with finding insurance has been stressful trying on my own through other websites, but working in person and over the phone with Mike was the easiest decision I ever made! He did all the work and found me a far better price than any I found alone! I actually ended up putting my home and two auto insurance policies through him and saved a ton! Everyone has to have insurance. I highly recommend taking the easy route and working with Mike.

Shawn has been a fantastic insurance agent for our family for many years. He has taken the time to…read moreget to know me and my family. He is always looking for ways to save us money on our insurance premiums and has many helpful pieces of advice. I can't recommend Shawn Padalecki enough!!

Shawn has been fantastic! He was recommended to me by my realtor and has ended up being super easy…read moreto work with. He is responsive, knowledgeable and very helpful with making suggestions or offering advice to help keep costs down and still get great coverage. I appreciate all of his help!

AMAZING customer service- the insurance agents here were willing to listen to my needs in auto and…read morehome owners insurance. They took time to get to know me and made me feel like they really cared about me (which they do). They even told me earlier this year that they weren't the best option for my auto insurance at the time...try finding that honest from any other major insurance company, you won't! They'll take time to explain the insurance policy to you so you fully understand what protections you have. I'd recommend this agency to absolutely anyone and I'm incredibly thankful to have my insurance through them!

From the owner: We are a top Denver Insurance Agency here to save you from all your insurance shopping concerns. At…read moreCentennial State Insurance Agency, we understand the challenges many consumers face when searching for insurance coverage. This is why we've built our team and processes specifically to alleviate the headaches and aggravation.

Two years ago we used this carrier/agency for our home coverage. Their rates were outrageous but…read moreare the norm in Colorado because of previous fire claims and this industries failure to properly fund reserves given increased risk related to climate change. When it came time to renew, a representative from this particular agency began yelling at me when I questioned certain aspects of our coverage that weren't applicable to our home. Needless to say, we did not renew with them. And, because of the treatment we received, I emailed Mr Weatherman a detailed explanation suggesting his staff was in need of serious training in customer relations. I never received a response nor apology. Today we received a letter soliciting coverage thru this agency. Yet, despite having previously written coverage for our home, the info detailed in the letter was not reflective of our home. While I understand this is a phishing letter, it seems rather incompetent that they would not have used information they clearly had on file in the solicitation. Finally, and to be clear a different Allstate agency, had promised to write coverage for our neighbors home but required they remove 100 trees. After completing the removal, Allstate declined to write the coverage. I'm relaying this second incident as another example of the mediocre and incompetent service the insurance industry seems to have adopted in recent years. Perhaps AI could replace agencies since this appears to be the sub-level of service we can all expect going forward.

Awful experience. I do not recommend. Sales failed to tell me what the replacement of my roof…read morewould be. I asked directly what my out of pocket would be, and was lied too. With out apology! I have been waiting for a month on my refund checks. Their customer service sends me to a 1-800 number and I sit waiting for a person UPDATE finally got a response, and was told my refund was sent via credit card the way I paid. I spoke to B Weatherman's office and was never notified of this. AGAIN, their communication sucks and they just want your money However I seem to be getting bills. Stay away

Michelle is the absolute very best! She is communicative and responsive always! Beat agent ever!!!read more

Gave me a quote. Moved all my accounts then changed the price. Not a good agent. Filed a report…read morewith the state insurance regulator.