Everything from this facility is top-notch. I had my surgery there, but this is my second knee…read morereplacement. I would use Colorado Springs or orthopedic group again if I had to.

Type of care and quality was good. The office experience was poor. I had a PRP injection which was…read morenot covered by insurance and was quoted at $600. When I checked in, the front desk also charged me my insurance copay of $50 for a total of $650. Seems like a scam! I asked if my copay was $1,000, then would they charge me $1,600 and they said yes. If insurance does not apply why is there a copay. Their explanation was there is an office visit under insurance even though it does not apply. No big deal about the extra $50 but billing office needs to be trained better. Buyer beware at CSOG.

I went to see Dr. Purcell for a second opinion on my knee. My first impression of the practice was…read morewhen the scheduler called me to make an appointment, she was so sweet. When I arrived for my 7am appointment the front desk handed me my papers and not very engaging but nice enough (it was 7am, who could blame them.) Dr. Purcell's MA was very nice and respectful. I waited around 5 minutes for Dr. Purcell to come in. He sat with me and went over all the results of my MRI and the options I had. He showed me on the actual MRI what my problem areas were. I was treated like a person, he did not rush and answered all my questions. I have been in the medical field for over 24 years and it was nice to see an office work together. I decided surgery was my best option. His surgery scheduler was very helpful and friendly. I am confident my surgery will be helpful (I'm terrified of the pain) and I will get my life back! I'm in Colorado, not sure why it says CA! Shannon (Bonacquisti) Bowman

Dr. Purcell has repaired BOTH of my shoulders with SLAP surgical repairs. Top notch. Really easy to…read moretalk to about the injuries. Strong follow up. No problems with my shoulders since surgeries with Dr. Purcell.

This place was easy to find with ample parking near the entrance. I was greeted upon arrival and…read morechecked in promptly; they were not to crowded but, getting their patients in and out in a timely fashion. I waited maybe about 5 minutes before being called to the back for my appointment. Was very nice and polite. She asked all the questions and put everything into my chart. She said Dr. Howarth would be in shortly. I waited about 10/15mins. Dr. Howarth finally came in. He was just as nice as always. We talked about how I was feeling fatigued, the pain in the groin area and the muscle spasms I have at night. We also discussed the physical therapy and how that was going. Let me know to get me some magnesium to help with what I got going on. I'm satisfied with the surgery and everything that has happened so far. So no complaints on my part. I do recommend him to family and friends. I got a chance to see Taneisha on my way out. She's one of the bestest. She made sure durning this process I got to get everything that was needed to help with recovery and healing... All I Can say is his staff "ROCKS"!!! Keep up the good work ladies:-)

My wife, Suzanne Smith, had a hip replaced by Dr. William Howarth 5 May 26. Her post Op follow up…read morewith Dr. Howarth was delayed two weeks. My wife got so ill, I had to take her to the emergency room. The emergency room doctor; Dr. Crawford; ran tests and indicated the joint looked infected. He called in the standby surgeon to open the wound, clean it out and do a revision (Replace the socket lining and the ball. My wife had to spend five days in St. Francis hospital recovering and was placed on infusion treatments for six weeks after discharge. She just completed the forth week. This has been a nightmare for Suzanne and I. We don't know what the outcome will be. Type of care was poor. Quality was poor. Office experience gave us the impression that the staff could careless. If I had not taken her to the ER and waited until the delayed post OP follow up, the infection could have gone into her blood stream and infected her whole body. This is what the nurse who helped with the procedure that confirmed the infected hip.

Dr Alex Simpson, has done all my foot and ankle surgeries since 2017 until this past one on Aug…read more12,21. Dr.Simpson is such a talented surgeon.

Best place in town for orthopedics. These folks have been highly recommended and have been going…read morethere for years. NOTE: They are no longer at this location. They are in Briargate now. Only downside is that due to the demand, some times the waits are lengthy. I would rather wait for good service vice a quick appointment with an available doc.

The staff was really good, great information and helpful. The Doctors did an awesome job on my…read moreankle, and I would really recommend them to everyone.

Very competent and professional staff. Surgeon and PA were excellent. Thorough preparation…read moreinstructions before surgery and excellent follow up after surgery. Post operative instructions were very complete and detailed.

I've been a patient at Colorado Center of Orthopedic Excellence for years. See Dr.Purcell at the…read moreResearch Office. He has performed two knee replacement surgeries for me. Now looking at shoulder surgery with him. Matt his PA and Katie is MA are very caring. From many of the other reviews I have read from my own experience when I leave a message they usually tell you to give them 24 hours. I have always received great care at Colorado Center of Orthopedic Excellence.

My daughter and I had a very upsetting experience with Shannon Constantinides. From the moment we…read morebegan explaining the history of my daughter's knee injury, I was met with a dismissive attitude and zero bedside manner. Instead of listening, she was short, cold, and visibly irritated that I was trying to provide context for the injury. When my daughter told her that the exam was hurting and the pressure on her knee was too much, Shannon actually pressed harder. I was shocked. To make matters worse, the exam room at their south location had at least 20 dead flies on the floor and windowsill, extremely unhygienic and unacceptable in a medical facility. We left feeling mistreated and very upset. I called immediately to request a different provider and to speak with a manager about how unprofessional the appointment was. Instead of addressing anything we reported, they mailed us a letter saying they were "parting ways" with us. That tells you everything you need to know about how they handle complaints. While that is perfectly fine, we had already decided to seek care elsewhere, the lack of professionalism in how it was handled truly says it all. Be aware of the treatment you may receive here. Our experience was extremely disappointing from start to finish.

I have spent hours for 2 days trying to schedule an appointment and no one will answer the main…read morephone number to schedule an appointment. Looks like they have excellent doctors but no staff

I was so disappointed with the people at this place. I broke an ankle and was referred here. After…read morereading the reviews I wanted to give them the benefit of doubt and made it my responsibility to stay on top of them. I called in the morning and they said they were working on my referral but would call me back to set the appointment. I heard nothing for a day and when I called at 4:12 PM asking for guidance (in tears because of the pain) the lady who answered almost laughed and stated "you will have to wait until tomorrow, we are off in 10 minutes." That told me everything I needed to hear. I called around and found a place that would take me the next morning first thing. The lack of compassion and lack of urgency was truly disgusting. I would never recommend a place like this to my worst enemy.

Dr. Jepson is a highly competent, caring, and compassionate orthopedic surgeon. He did both my knee…read moresurgeries in 2020 and 2021. Both surgeries were successful and he and his staff were very supportive. I did physical therapy with the PT group associated with his office and have full range of motion and am pain free. It has been life-changing. Thank you Dr. Jepson and CSOG!

Dr. Jepson is probably a very good surgeon. I'm 1.6 years…read moreout after a knee replacement and wondering why I ever did it. The follow through has been questionable and, whether it's the device he chose or after care, I feel like I'm worse off then before.

He performed surgery for a meniscus tear on my husband and sons knees, and he repaired a torn ACL…read moreon my knee. I thought he was a wonderful surgeon and we were all very happy with our results and the immediate follow up by the doctor. We thought his bed side manner was very professional. I also saw him for an issue with my shoulder but after weighing the pros / cons decided not to do surgery at this time. I have nothing but good things to say about the doctor and the experience and would visit him again if I had future issues.

I wish I could leave negative stars! Dr Huang left a drill bit imbedded in my daughter's hip and…read morefailed to do an x-ray at her follow up appointment. She contacted an attorney and he refused to take responsibility and said he gave her the best care possible. Stay away from him, he is arrogant and full of himself, not to mention a bad, unethical doctor!

The front desk staff is professional, friendly and helpful (Wanda and Natalie). Therapists and the…read morefront desk work hard to help you schedule what works for you. Initially I went to ORA for pelvic floor therapy. Alex is the most knowledgeable therapist I've worked with for that. We then needed to work on my knee and moved on to my hip. Alex has extensive knowledge and experience, which has been very beneficial. I appreciate that we discuss where I am and then a plan for each session before we start.

Their billing is unethical. I went for 3 or 4 appointments after my initial appointment. For the…read morelast two appointments my therapist had another client on the table the whole time while I was instructed to do calf raises and stretches I could easily do at home. I was told after my last session that I could make another appointment if I wanted to. It was very dismissive and then I got a bill for multiple things that never even happened. I think it was just a way to milk the insurance company. This also did nothing for my achilles issues that was causing daily pain and trouble walking. I found a deep tissue massage therapist that worked on glute muscles and hamstrings and calves. This worked. Orthopedic Rehabilitation Associates charged $180 for a ten minute foot rub (manual therapy) and $114 for neuromuscular re-education (which never happened unless it was the calf raises?). This is dishonest billing practices. I'm sure physical therapy is great for some situations, but they should be upfront with you if they think you need another option.