At Crumbl, whether if you are in La Canada, California...Carson, California...Edgewater,…read moreColorado...West Des Moines, Iowa...Wicker Park, Illinois...Tuscaloosa, Alabama... Latham, New York...or at any of their other locations in the United States...you can always expect that same, great, and consistent service...all the time.
Let's see....You always get your favorite treat made the way that you always want---WHEN it becomes its turn to be available on that Crumbl "Lunar" Cycle...LOL.
It is always placed carefully and neatly in that perfect, pink and black, unique and nice box. And then it is presented to you, by an awesome staff member...who "seems" to always be tailor-made for you---particularly chosen and handpicked---to present to you your favorite, sweet craving in the most perfect and excellent way...EVERY TIME.
I do not know how they to do it, but it is always the same...all the time.
And this is particularly true when I come to Crumbl in Normal, Illinois.
And in Normal...when I am so lucky and blessed to have Audrey be the one " who seems"...lol...to be the staff member chosen to give me my favorite cornbread cookie treat---for that particular visit...I am ALWAYS overjoyed.
Audrey just puts that extra finishing touch to it with her quiet, gently strong-confident, and pleasant vibe. Along with her calming focus and welcoming, caring smile, she always makes me feel, at that moment, like as if I am the only one who matters to her.
She just makes you feel comfortable, at ease, at home, appreciated, and valued. And I can always tell that she is always grateful for my business and thankful that I came.
She always DOES that ability to make one feel like as if they are the only customer in the store...although there might be a long line of faithful, loyal, and new anticipating customers, patiently waiting for their orders to be prepared...looking forward, anticipating, on experiencing that same kind of level of care that she ALWAYS basks me in.
It is no wonder she is always chosen to lead that wonderful crew, during all of her shifts. Because judging by what I have seen and personally experienced consistently from her, It seems to be interwoven in her DNA, to always know how to lead by example...all the time. And it ALWAYS shows in the morale, attitude, and energy of all of the AWESOME staff members whom she leads on her shift!!!