Very dependable shop goods service prices and mechanical skills. Works on domestic and imported…read morebikes.

I took in my Kawasaki Z400 for a tuneup and new tires. Not only did they get me in quickly, but…read morealso found several other issues that I didn't know I had. My bike has never ran better thanks to them! Very knowledgeable group of men working here! Thanks for the hard work and will definitely be returning.

Do not trust this man! He had my Harley for 5 months he was to repair the clutch! When I tried to…read morecall the phone was not answered and voice mail was full! The only way to communicate with Kenny was to drop in which the doors were always locked and no one come to the door during business hours! I left note after note I finely left a note that got his wife attention she called me and said come get your bike! When I came to get it. the bike was out side and a box next to it and the bike was torn apart! I asked if all the parts were there she said yes. I should have known I was dealing with a unethical person! Now I am missing parts and have to pay to get the parts replaced ! I can not get a hold of any one at the business!! THIS BUSINESS SHOULD BE SHUT DOWN ! iF YOU WANT TO BE TAKEN LIKE ME TAKE YOUR BIKE TO CASTLES EXTREME MACHINES !!!

Best motorcycle repair shop in colorado springs co. greatest customer service you could ask for…read morewouldnt go any other shop after this experience love it!!!!

This review comes weeks after the service as my situation wasn't your typical kind of repair call…read more I'm a long distance motorcyclist and had completed about 5,000 miles of a 9,000 mile tour. After two days riding in the Mojave, then a couple days in the cooler air of Utah and Colorado, my 2013 BMW K1600 developed a misfire. Normally BMW bike owners only take their bikes to BMW specialists. But I like to think I can size up a quality person. I reviewed the area mechanics on line, then decided to call MHGM and Trevor (the owner) came right out. Trevor impressed me as a person who has a great deal of common sense, is a hard worker, will do his homework (will study specific reference material), very conscientious, and detail oriented. (all while maintaining social distancing, after all I am a traveler) Having left Colorado weeks ago and traveled several more thousand miles,I'm happy and relieved to report that the bike is rock solid! Thank you Trevor for not shying away from a challenge, in fact you confidently ran headlong straight into it with both hands. Nice work!

Cody and Trevor are very knowledgeable. They diagnose quick and fix even quicker. And they don't…read moreprice gauge. I will definitely be a repeat customer and using them for all my motorcycle/ATV services. A+ service. Very happy customer!

Courtney on Facebook helped connect me with my dream bike and with Parker-- met with him today at…read morethe shop and he taught me so much about the Honda Navi and how it was a good fit for me! I am super appreciative of him and his time today to help me. If you're looking to purchase a bike request him!!!

Absolutely fING livid got my oil change done and my oil filter is basically fallen off when I got…read morehome thank good that didn't happen on the damn highway super duper highly upset absolutely never taking my bike here again after I go in and raise hell for not double checking your damn work before sending a bike out absolutely absurd and will be hearing from me till I believe the issue is resolved now my 2 days I. Town were spent waiting 9 hrs on a damn oil change and the next not even able to ride genuinely distrust at the fact that the oil filter was able to be tightened with zero effort

We visited the store because my 13-year-old son has recently become interested in dirt bikes, and…read morewe couldn't have asked for a better experience. From the moment we walked in, we received a very warm welcome and outstanding customer service. The owner took the time to answer our questions and helped us navigate the different bikes and equipment. As newcomers to the sport, we really appreciated his patience, knowledge, and willingness to help. This will definitely be our go-to place for dirt bikes and gear in the future. Highly recommended!

Called ahead to make an appt with the shop and get repaired this past week. When I pulled up, the…read moreShop was absolutely bursting at the seams with vehicles- ATVs, dirtbikes, you name it (it's Summer). Despite this, the shop door rolled up at the exact time of my arrival and I was efficiently directed where to park. I went in, dropped off my keys, and the front desk checked that they'd be able to fit me in. I understood, due to the volume of vehicles. When he returned, he confirmed it was ok to drop off, but mentioned they may not be able to get to my service that day. Not a problem, I wasn't in any hurry, and again- could see how full up they were. Imagine my surprise when I got a call saying I was ready prior to the end of that same day! I made sure to hurry in and grab my vehicle to clear up space for their shop. The service offered at this place is appreciated. I'll be back.

So pre-covid they would answer your calls, but still feel they are taking on more then they could…read morechew. Always busy and took a while to just mount a tire. And now I have called and left messages and nothing.

The worst business I have ever dealt with...it took over 4 months to fix my UTV and it still…read moredoesn't work. The business owner Nathan was extremely unprofessional and I had to remind him weeto work on our UTV. I told owner I needed my UTV back asap because he kept finding things wrong with it and he was unsure how to fix it after $1,500 . Nathan also said he would start charging me storage fees if I didn't bring cash immediately! Horrible experience!!! Read Nathans review ...excuses excuses we didn't want to pay cash because we were concerned of what our recourse would be if you didn't fix. Yes, Nathan we could afford but cancelled payment previously because you wouldn't respond when we asked "why haven't we heard from you" when can we get our UTV back we need urgently for our ranch. Why aren't you responding? After we complained to PayPal he responded immediately. Why did it take that to get response?

Had an unexpected emergency with my 2003 Springer on Thursday when I was in Parker. Got my…read moreimmediate need met in Parker, but I needed a more permanent fix closer to my place in Fountain. Called and talked to Josh and told him what I needed and my time limitations since I am visiting Colorado. Josh arranged for the necessary parts and got the bike back on the road the next day so I could ride one last time in 2021. Joah and his business partner Bear were very personable and did exceptional work. I will DEFINITELY use Josh, Bear and Black Sail Cycles anytime I need servicr on my Colorado bike.