I visited Maureen at EOTR a few years back to discuss having my floors replaced. I had concerns at…read morethat time about the stress that it would put on my pets as I live in a small place so I put it off until last week. When I went to see Maureen to let her know that it was time....she remembered me from our previous meeting years prior! After a few months of changing my mind as to what I wanted to do with my floor I finally made up my mind. If I was Maureen I would have thought, "Oh God here he comes again" when I walked into the store. After Maureen came to my place and did all the measuring she emailed me a quote the next day and thanked me for allowing her to come to my home. ice.Really? No need to thank me but thats so nice! She walked me through the install process with their counterparts Windmill Flooring and I have to say the two day install all be it a little stressful for my 4 paw wonder was pretty much flawless. My career has, and still is based on customer service which seems to be disappearing these days but if Maureen is a reflection on the rest of your staff then you guys arent going anywhere anytime soon! Big shout out to Hamid from Windmill your an amazing guy....you were amazing and also had a great suggestion as to what to do to comfort my cat while doing the baseboard install. Thank You Maureen and Hamid Doug

We have had two terrific experiences with Maureen and her colleagues. All communications were…read moreprompt and to the point, appointments punctual and promises kept. They showed a great deal of flexibility on price, schedule, storage and similar matters, as well as a patient, friendly and collaborative attitude. The installation crew did a great job both times (same crew, on request) during tight timing windows. We recommend without hesitation. Deborah and Mike

Highly recommend! Excellent, consistent customer service from Amin for more than a decade. He's…read moreextremely knowledgeable. Helped us choose ideal Persian carpets from his vast selection that were beautiful, timeless, of highest quality and at best prices, including a large 100% silk carpet. Added bonus is that Amin provides carpet cleaning and restoration services. Had a very large older wool carpet cleaned and the cost was surprisingly low. It came out looking like new.

Just purchased a beautiful rug from Amin at Pazyryk in Vancouver. Amin was very personable and…read morecared about what I wanted in a rug. Since this was my first experience of a rug of this quality and expense, I was very nervous. Amin is genuine and knowledgable, and I felt at ease going over my wish list in what I wanted. He just delivered our carpet and I am thrilled with it. It will last decades and I recommend Amin to anyone looking to purchase a beautiful rug, whether you're an experienced buyer or new, like myself. Thank you Amin! Helen

Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

The gold standard for carpet repair. Pablo explained what had happened, how it happened and…read moremeticulously laid out his plan for repair and the costs. He delivered on all his promises. The carpet looks perfect. There were no surprises. In this era of shoddy work and half measures, here is a true professional. I look forward to having him back.

I have used Smithwerks for my carpet cleaning needs for 3 years. The technician always arrives on…read moretime and does an excellent job of making the carpets look new again. I also like the communication the company provides up to and after the work is completed. Freddie was lovely to work with. Very professional and thorough. Aldo the services are well priced. I highly recommend Smithwerks for anyone searching for a carpet and upholstery and cleaning company.

Showed up on time, very friendly and professional, and got the job done quick. I only called them…read morethe day before and they managed to come over the next day.

Great job installing gray carpet in our attic and he sent a great installer named jackread more

I've dealt with them three times - they sell vinyl flooring, linoleum flooring, base coving among…read moreother floor coverings. Lowest prices I could find. They will sell me as much as I need/less than full roll, etc.

I went to Island carpeting and Dealt with John the service was great the selection was great and…read moremost importantly for me the installation went really well I highly recommend island carpeting for any of your carpeting or flooring needs

Excellent service, knowledgeable salesman and great prices. We were seeking real hardwood for our…read morefamily room remodel, checked out big box stores but the product was cheap and we were looking for something to last the life of the house. Their selection of high quality products is wonderful, only complaint was too many choices. The owner Brian was fantastic in helping us choose and understanding the difference in underlay. Very patient with us and never made us feel pressured! Their installers did such a wonderful job! We will definitely be telling everyone we know where to go for flooring.

Professional and capable staff! While I did not purchase from them at the end , I would still…read morerecommend them for their customer care and fair pricing

Buying a rug at Golden Rug from Ali was one of our most pleasant shopping experiences. Ali was…read morefriendly, patient and knowledgeable, and allowed us lots of time to make our decision about a rug, and at the same time, we learned a lot about the process of rug-making. In fact, we found ourselves wishing that we had known Ali when we purchased our first Persian rug. As might be expected, we were completely satisfied with our purchase. We would certainly highly recommend Ali and Golden Rug to any one interested in purchasing a high Quality rug. David and Barbara Jones

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

We have used Ethical Flooring twice to select and buy hardwood flooring. Both times we enjoyed…read moreprofessional and prompt service. Their suggestions were well thought out and the pricing was very reasonable. About a year after buying installing the wood, we had a renovation done and it required ripping out some of our beautiful flooring. Kevin was able to find the same flooring that matched the shade that was sold to us the previous year. A great relief to my wife and I as we were very fond of the hand scraped planks that Ethical Flooring found for us. As we own a carpet cleaning company, we have referred a lot of our clientele to Ethical Flooring and they have all been very satisfied with the product and service from them. A great selection of carpeting and flooring options. We highly recommend them.

We are repeat customers because our first experience with Ethical was superb. No pressure to buy,…read morethoughtful help when asked and product delivered and installed on time. The installation crew was fantastic and worked around our clutter without complaint. We love our new floors and carpets and would use Ethical again in a heartbeat.

They charged me exactly what they quoted. And the guy they sent to do the job, Tamim, was a nice…read moreguy and a real artist, precise with a great eye for detail.

DO NOT even think about BC Floors. I had the most horrible experience with BC floors. They…read moresubcontract your project to no name subcontractors that literally have no knowledge of flooring and they will ruin your material and flooring. First off, I had to call Keit, the project manager to give me a quote, literally everyday two to three times. After a full week of calling her, she finally gave me a sloppy quote without coming to my place to see what the scope is. I had a tight schedule and made the worst mistake to pay them to do them the job. Ali, their subcontractor, damaged all of the stairs while removing the existing stairs and demanded more money. As I was deep into this mistake, I agreed. Then he installed all flooring and stairs wrong and ruined the whole floor and stairs. The stairs nosing fell off after 2 days and I noticed that it is sitting on a hollow space!!! The flooring moves when I walk on it. When I tried to explain it to Keit, such a horrible job Ali has done, she accused me that I am lying. I had to fight for days with BC floors and I still have not got my money back and I am left alone with a ruined material, flooring and stairs. I kept calling her and her boss, Nikita, and they totally ignore my calls and do not answer me. I have never experienced such horrible service and customer service.