Horrible service!! Don't waste your time going to this particular store!! The employees lie to…read moreforce you into buying protection for your phone, 100% TOTALLY NOT TRUE!! Don't believe it, google it! Also tried to lie about the purchase price of a case! The employee Jacob also ordered the wrong phone, and now I have to wait for it to arrive and return it!!!! Then when I addressed all my concerns w the manager Orlando, he also lied right to my face to cover for his crummy employee Jacob. Trust me, do yourself a favor and go to another t mobile store, cause this location is a joke! Shame on them for being liars and taking advantage of people!!

I spent hours with T Mobile support because my phone would allow me to send or receive calls or…read moretext from some numbers. They had me do things over and over again and finally turned my phone into a brick. I could not use it at all. I took it to the T Mobile in Ellenton and told them what happened. A young man took my phone and within minutes he handed it back and it was fixed. I would recommend them to anyone.

I called Spectrum to cancel my Internet because I needed to save money. They offered to cut my…read morebill in half and gave me a free phone line. I wondered why they hadn't done that all along? From there the Internet on my phone was so slow. Their.auto billing was so confusing. I kept incurring late fees. They would charge my bank account without warning or notice. I called to complain. They were downright rude. They said I signed their agreement and it says they can do this. I told them I was so unhappy I'm thinking about leaving. They said that's fine, I have to do what's right for me So the next morning I called my past provider TMobiile. My boyfriend put me on his account and they gave me a line for $10. They also added Internet for $30. Spectrum was charging me $100. Then, as though he hadn't made me happy enough he explained after 60 days of using my new wifi service to go to their rebate application page and they will send me a $200 gift card I can use anywhere for anything I want. Now that's a company that wants and values my business. In 30 minutes I moved everything over to TMobile, from the comfort of my own home. Zane who helped me was super nice and helpful. I kept saying thank you and I hate Spectrum. He gave me his name and said if I have any trouble at all to call and ask for him. I LOVE TMobile, hate Spectrum, and have a personal contact there that is glad I came back! Call Zane if you hate Spectrum too! Show less More about me

Josh rocks! When I receive exemplary customer service, I always make note of the name of the…read moreperson who helped me. Josh was so helpful in getting a tablet all set up for my mother. He was so helpful and answered the hundreds (maybe a little exaggerating) questions that we had with knowledge and patience. Thank you, Josh.

Everything went well! My sister and I went to this Verizon store on Dec 19th to get her a…read morereplacement phone. Jesse, Ren and Caleb took great care of us, replaced her phone, transferred all info from the Cloud, added a watch, replaced my screen protector, and they were all very helpful. Special shout out to Ren, who's "in training". Excellent customer service!

WOW. Didn't think it was possible, but the customer care line is as bad as store. All they want is…read moreto get you into direct pay. I wouldn't trust this company or Verizon with my checking account information!!!!!! After an hour, mostly on hold, I was told a manager may or may not call me back! They should not be allowed to call this the customer CARE line. Quoted me a price. It did not happen. Told me my plan would not change...what happened to my hotspot? One lie after another! 18 years with Verizon and this is what I have to show for it. There are other options out there, suggest you use them. These people are playing a shell game.

We installed a Ubiquity Unifi system for WiFi. Beautiful equipment but immediately access points…read more(Upro 7) were behaving erratically, jumping around, starting and re starting over and over. I found Sarasota Networks who in their website said they were Ubiquity installers. Franklin spent quite a bit of time testing all pieces of the system to figure out problem. Franklin even contacted Ubiquity and had them work with us to resolve issues. Making some changes in settings and working with Ubiquity on a firmware correction has made the access points stable. He was always available to discuss issues we observed and to investigate them. The pricing for the work was reasonable considering all the aspects which needed to be reviewed and investigated. Sarasota Networks was willing to spend the time diagnosing the problem instead of just making quick changes.

Sarasota Networks is AWSOME they manage my home office and maintain my PC, Laptop, Printers,…read moreInternet and wireless. they can log into my system and maintain everything and trouble shoot as needed. the Internet speed is phenomenal. Internet speed test 015102050100+ 23.1 Megabits per second Testing upload... 457.8 Mbps download 23.1 Mbps upload Latency: 11 ms Server: Miami Your Internet connection is very fast. Your Internet connection should be able to handle multiple devices streaming HD videos, video conferencing, and gaming at the same time. LEARN MORE TEST AGAIN

Rob is an excellent sales rep and continued to work with for months after my purchase. His customer…read moreservice follow up commendable. Thanks Rob I appreciate your follow up. June

This company turned out to be extremely dishonest. They put a credit for phones under my name that…read moreI never purchased. As a result, they sent the case to a debt collection agency and completely ruined my credit score.

We have had the pleasure of working with Nathan and his team for the last two years…read more Originally contacted to quote on updating our home's audio/visual system, they proved reliable and responsive. We hired them, over others, to - rewire our outdoor speakers, install Sonos Sound Bar, a turntable, Blue-Ray and four (4) Samsung TVs. They also installed our Eero Pro Mesh wifi, exterior cameras, Spectrum cable and universal remote, office computer and phone system. It was slow going with equipment availability in 2020. but they got the job done without the need for any follow ups. Recently, after a power surge, they diagnosed our damage, then upgraded our surge protection, replaced our Blue-Ray, reinstalled Spectrum's box and reprogrammed our Universal remote. In two days! Their expertise and professionalism, coupled with Ian and Nathan being super nice guys, makes it a pleasure to work with them. Highly recommended

If I could give this company zero stars I would! Do not use this company, they will never ever…read morereturn your telephone calls. They will make you promises that they will never keep, and they will set dates and then never turn up! Save yourself time and money and call another organization!

Impressed with the service, the repair on my son's computer was not only done in a timely manner,…read morebut they charged less than the estimate. It's nice to see a company thats OS includes integrity!

I woke up the very morning after Christmas Day (to start my work-day) to find my 2-year old desktop…read morecomputer slowly dying. No-matter what I did, it would not work properly. (I am not new to computers so I realized I was in big trouble.) So, in a virtual panic - no let me be honest - a full-fledged complete panic!. I typed-in (on my iPad) a quick Google search 'Computer Repair Near Me'. One of the first listings was this company, COMPUTER SAVVY on Lockwood Ridge Road. Expecting them to be closed for the holiday, I was VERY impressed that the Owner answered his cell phone. Yes, they were closed for the day, but he wanted to make sure that panicky people like me could survive the day with at least some response from a computer expert. I truly appreciated that, and my heart-rate started to immediately go down. He immediately started to help me, while on his holiday. He recommended that I try to back-up as much of my computer would allow (to an external hard-drive that you plug into your computer), then to bring my computer to his office the next morning, so that I could get in-line for review and possible repair. So, I raced to Best Buy and bought and external Hard-drive, to get as much backed-up as possible. Because my computer was in such bad shape, however, I didn't get very far. Now I must admit, I am not a very trusting person. Especially since this big black box (my computer) contains my ENTIRE LIFE and WORK in it, was very scary to hand over to a group of complete strangers. But I had to muster-up some quick faith solely, based on my first call with the Owner. Also, their web-site looked like they are computer experts, so that also inspired confidence. HOWEVER, little did I know then, that I didn't have to worry at all. The first person that greeted me the next morning was Mary, a friendly and professional computer tech who asked all of the right questions, carefully documented what I was bringing her, and discussed how much it would be to check my computer & hard-drive, and the price for doing all of that was very fair. I waited to hear back (on pins and needles) and the news was bad. My hard-drive had been slowly dying for a LONG time, I was unaware. I always had some minor issues with this computer, for a long time, but I chalked it up to nothing in life being perfect, but now I know there was a really serious problem that was getting worse over time, and I now put the pieces together it makes sense. Small glitches that should have not been happening all this time. So, then I go back to the shop to discuss with the Owner the best course of action. He was refreshingly honest and knowledgeable. He offered me two different ways to go to fix my problem, but I was again very impressed that he made every effort to come up with a solution to fix my computer that would satisfy BOTH maximizing the function of my computer, as well as minimizing the cost of the repair/solution. To be honest, I had recently hit a big rough spot economically, so he will never know just how much I appreciate his thinking about the economics factor, not just the technical side of it. THANK YOU endlessly for that. In that same meeting, we agreed to go with one of the suggested repair options, and I then met another computer tech named Darryl. Darryl would be re-building and fixing my computer (all hard-drive issues). I quickly discovered that Darryl is AMAZING also, polite, professional and truly cared about my computer issues. Darryl worked with me on every detail, and within a reasonable period of time, my computer was up and running, and even better than before! Meanwhile, Mary, bless her heart, worked hard in the back-ground trying every possible method of getting as many files off of my dying hard-drive that she could. Luckily I had Carbonite, but because my hard-drive was dying, not all of the files made it to Carbonite, so it was critical to still try to get them off of the broken hard-drive if possible. She has been great, working on that. Oh, this is also very important: After the computer was repaired, we needed to re-install some complicated design-software that I use for all of my work. We had some weird unexpected issues with my software not wanting to work with the new hardware set-up, but Darryl quickly worked out some excellent solutions so that everything now works like a dream! My entire computer system even BETTER than before, on ALL levels!!! Needless to day, I am INCREDIBLY HAPPY with the service and prices I received from COMPUTER SAVVY! They were really busy (which says a lot), and yet they took care of me promptly and expertly. This un-trusting person actual has found a service business that I can completely trust! How rare is that? Thank you to everyone at Computer Savvy for your outstanding service. Customer for life.

This guy charged a total of $530 to fix a Keyboard module and electronics in my guitar -which…read moreincludes a diagnostic charge Guitar was in there for 3 months along with the keyboard module and they both never got fixed so I paid a storage fee basically. Keyboard module still doesn't work. He didn't even have a midi cable there lol I'm thinking---isn't that what you do for a living? I told him (since it was far away) that I would pick up the keyboard module with the guitar. I called each week and each week he said the guitar would be done this week. He told me 2 or 3 people quit on him but he could still get things done. Finally, after 3 months I went and picked up my stuff I disputed the last charge of $389.23 on my card

I took my Yamaha CK 88 to them for a repair on December 1, 2025. It is now January 8 and I haven't…read moreheard anything from them and they will not answer the phone. It's as if the business is closed down. The only thing I get is the answering machine. I will probably drive up there from Arcadia Florida to pick my keyboard up. I've already given them $75 just to take it in.