Forget the frustrating hold times and robot menus. Guru Internet Services is a breath of fresh air…read more From the moment you sign up, you're greeted by a team that actually cares. Their personal attention is like having your own tech concierge, always ready to answer questions clearly and efficiently. But Guru isn't just about hand-holding (though they're fantastic at that too!). Their cPanel dashboard is a techie's dream come true. It's intuitive, organized, and puts everything you need at your fingertips. No more digging through menus or cryptic settings. Managing your website, email, and hosting is a breeze, even for beginners. Speaking of website management, Guru's web hosting plans are lightning fast and incredibly reliable. I haven't experienced a single outage, and the speeds are blazing fast. Plus, their security features are top-notch, giving me peace of mind knowing my data is safe. Overall, Guru Internet Services has exceeded my expectations. They're the perfect blend of personal attention and tech-savvy solutions. If you're looking for a reliable, easy-to-use, and customer-centric internet service provider, look no further. Guru is the real deal. Andrew Shook Sunrise Trading llc

Guru Internet Services exceeded my expectations with fantastic customer service, quick response…read moretimes, and top-tier internet marketing and web design services. They are highly recommended for anyone looking for quality and efficiency! Great Value...

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

We recently bought a new house, the previous owner had 3 TV mounts already on the wall, however the…read moreback plates for the prior sets were all taken by the previous owner. I understand that this is common practice, as they're already configured for his TV's. Quality came out and got all 3 of our new TV's set up with the proper mounting hardware. They were on time, pretty much on budget to what was quoted, the technician was courteous, clean and efficient.

This is not a big professional company. Their customer service sucks. When you call them you have…read moreto wait to get a cheap ai chat box on the phone. Then when you go into a store you'll wait an hour for nobody to respond even if you check in.

I was there on 5/28/2025 at around 18:20. I came for a modem/router swap, xb7 to xb8. A couple of…read moredays ago I already switched internet plans with a phone representative. A store employee made up a lie that someone changed something into my account, and basically made me sign for the same plan right there at the store. I agreed because I wanted my modem/router. The transaction took place at 18:26. I find these practices despicable. I dealt with customer service over the phone, and that particular representative deserved his commission. The guy at the store didn't deserve to steal his commission. Well guess what, I still went ahead and did it again on my own at home a day later, so the store boy is not getting his commission either. These young hustlers think they're smart or something. That was the most insulting part, to deal with his low IQ lies in real time.

Wow. What great service. Seth is a life saver. We cancelled our service with Direct TV. We are…read morenow using an internet service to stream TV. After I removed all of the Direct TV equipment nothing worked. We worked trying to figure out how to set the internet back up. It did not work. Nothing worked. I called Rapid Systems and spoke with Seth. I thought we would need someone to come out and set up our internet service. Of course this happened on a Saturday night. Great idea on my behalf. Seth worked with me step by step over the telephone and we successfully set the internet service back up. Everything works great. Great job Seth.

Great products, service and support. Always someone there when we have technical issues or need to…read moreknow about new products and services. PBX-change offer features that the big carriers lack like a soft phone option, CRM integration and call recording. If you work in professional services these are must haves. The best feature is actually getting my calls which the big carriers were dropping.

While the Internet service is fantastic, the backup services are the key here. To know that data is…read moresafe and secure in an age of such chaos is comforting. Not having to worry, not having to stare at the ceiling at night wondering, that's what you get here. Peace of mind... I'll take it. Thank you!

Set up was easy and my installer James was truly five star! He went above and beyond to ensure that…read moreeverything was working and even called us after to make sure we were happy! No problems with internet working great , no buffering and saving money at half the cost of my previous provider!

Failed to cancel my service, denied that I called to cancel my service, refused to cancel the bill…read morefor the unused service. Fuck them. Literally never again.

Wow! You Verizon, really screwed your customers. I am so disappointed in the way you didn't tell…read moreyour customers and the unbelievable way Frontier has totally mismanaged this. I didnt even know rhere was a transfer of services until I call to find out why there was such problems with the cable service and then I got a recording with a new number to call. When e finally got through, they told me to be patient. That was a week ago and after rwo scheduled no shows for maintenr and five total hour of dealing with inexperienced, card reading telemarketers, I am frustrated beyond and furious!!! Oh, yeah, did I mention they actually expect me to pay for this bad business...Wow!

Absolutely the worst company representatives ever. Called to have serve set up and requested…read moreauto-pay. Rep walked us through the process of account set up and entered our credit card information and selected use this card as our default payment. First bill for $131.00 went through with a problem, but next bill to show up was an overdue bill with a $9.00 late fee and a charge for further month. Called FIOS and was told we had never signed up for auto-pay and even if we had it would take several payment before auto-pay would kick in...REALLY!!! Than called to pay our bill, so we could get caught up and were told we would have to pay an additional $3.00 to pay by phone. I feel this company is following the example of the airlines and are nickel and dimeing their customers to death. I requested to have my account canceled after making payment and was told I would need to call a different number yet again to complete this request.

Spectrum sold me an I15pro max with payment plan and insisted I take the free line for a year…read more I ported my number to the I15 After the year was up I cancelled the free line Spectrum took the balance due (automatic payments) for the iPhone pro max claiming it's for the line I cancelled I told them I bought a phone not a line I was told, at this time, not then.. if I didn't take the "free" line they would not have sold me i15. They have been reported to BBB and I am looking for any other options to report this scam My credit card company is also disputing this

Installer came over and immediately begins to tell me why he can only install the router in one…read morearea of the house. Well come to find it it's bc that was the easiest point of entry for him (those are his words). There was an older spectrum rectangular model box with the door missing and he didn't want to go thru the effort to install the newer oval shaped one (also his words). Please see picture of his method to by pass that problem. After I saw what he did I asked him why he didn't install the new box and he told me to much work. I asked him for the box and I would have to do it myself. I was aggravated to say the least, so I called spectrum and they sent someone out to fix it. He was an independent contractor that worked for spectrum. He laughed and then took a picture to post on line @cablegods. He thanked me for the laugh and went on his way.

I am extremely disappointed with Spectrum's service…read more About a week ago, Roberto Dottavio (Residential Connectivity Specialist) came to my home and offered me Spectrum Fiber Internet 1 Gig for $50/month, with the first month free. At the time, I was already using Frontier Fiber 500 Mbps for $49/month. Since Spectrum offered a faster plan for nearly the same price, I agreed to switch. To make sure everything was accurate, I called Spectrum's customer service at 1 (833) 737-0874 the day before the installation. The representative confirmed that Spectrum Fiber was available at my address. On August 4, the installation technician, Andy, arrived. After checking every utility box in the neighborhood, he informed me that there were no Spectrum fiber connections available. In other words, the service I was promised simply did not exist at my location. As a result, I had already canceled my Frontier service based on Spectrum's assurances. Now I regret that decision and have to call Frontier again to ask them to reconnect my internet. This experience wasted my time, caused unnecessary inconvenience, and showed a serious lack of communication within Spectrum. Customers should not be told that fiber service is available when it isn't. I sincerely hope Spectrum's management sees this review and takes steps to improve the accuracy of the information provided by its sales representatives and customer service.

They will not send out a repairman. They do not listen to…read moreyour problem. The read commercials for other products. It is truly horrible.