Room was filthy dust all over the desk. Front desk refunded and we left after driving 9 hours from…read moreArizona. July 2020 Hotel needs new ownership complete new management! Disgusting they can continue business with all the regulations going on in Nevada!

Rented a room, it was a pleasant stay. I rented a bicycle following the checkout and they charged…read moreVisa $100 for the deposit plus an amount for the rental. Now over a month later I see that the deposit was never reversed on the Visa. I called the front desk a number of times and finally got someone to answer after waiting a long time. Now, I assume he was likely trying to ignore the ringing. Mentioned the deposit not being reversed. He looked it up and said he is sure that it was reversed. When asked why, or if he could send me the documentation of the reversed charges when my Visa bill says otherwise, he just said "I'm sure". I then mentioned that a negative review will be posted. He replied, "I don't care if you give me a negative 10. I f****** don't care." Nice stay. Bad customer service.

We really wanted to have a positive experience with this hotel as it was one of the most affordable…read moreplaces close to Tahoe when there was a major event in town but it left a less than ideal experience. We were greeted by a young man at the lobby who checked us in promptly. We went to our rooms and like some of us, first thing we wanted to check was the condition of the room. It gives off simple charm but we peeled back the layers of the bedding and were instantly met with disgust. There was a sheet that had dried blood on it and there was no mistaking what it was. There were other stains on each sheet as well as the comforter. We checked out the second bed, and while it wasn't as bad, it still had random stains all over the sheets. We had friends that took the room next to us and upon informing them of what we found, they looked at their bed and had similar experiences. The floors also were in desperate need of replacement as they have dark stains all over. I can understand that hotels will have some stains from time to time, but it was a bit excessive. The hallways also are in very poor shape but they at least hung a sign saying that they were aware of the carpet and were in the process of replacement. I guess I don't know exactly how long those signs have been present but I guess they don't need to be in any rush as "there is a sign". We went down to the front desk and they young man did offer a new room or new bedding. We just took the fresh linens and changed the bed ourselves. Later on, we went to take a shower and couldn't help but notice that there were only two full towels even though we have two full queen size beds and 4 people, but I guess it's assumed that you only need one towel per adult? I'm not certain, but once again had to call the front desk and they said they would come up and provide additional towels. Sure enough, in 10 minutes there was a knock at the door and the young man was there with additional towels. I jokingly looked at him and said, "Are you the only one working here in the hotel tonight?" as he was the only one that helped us several times and he said, "basically yes I am the only one here and I get off at 10 where another person comes in to replace me". Mind you, he was young and I would guess about 22 years of age, but to be running the entire hotel on his own seemed just unfair. The best part of this experience is that on their sign outside of the Inn, they actually say "Impeccably clean rooms", which really couldn't be further from the truth. Sadly, you get what you pay for and these rooms were very affordable but I don't think anyone wants to lay their heads down on someone else's dried blood.

I've been staying at the Hardman House for the past 15 years. It's the perfect location to downtown…read moreand the Carson City Wine Walk. This has been a family owned Business since the very first day I walked through the door and this visit I finally met one of the brothers who owns the place, Tedsh. He has a twin brother Dominick. The owner informed me their cousin who use to run the front desk who was my absolute favorite, Gurnay is going to nursing school! I miss her so much! She and I had a special connection and she was always so welcoming and made my stay extra special. The brothers are trying to update the Hardman House and make it authentic and not a Holiday Inn! They want to keep the prices at good value for all travelers. They have started on the remodel which has begun from the top slowing working their way down. Every time I stay there, I see improvements, all new bedding, custom mattresses exclusively for the hotel, Egyptian linens same as the Landing at Tahoe. Brand new roof and internet upgrades for Wi-Fi and televisions. They're in the process of remodeling the 3rd floor which is my favorite rooms. This time I stayed in Room 217 and it was different than my usual room. It was nice and roomy with a view of the buildings next door and not too noisy. Yes, the place is a bit run down and they have signs saying pardon our carpets in the hallways which are super old and unpleasant to look at. I can't wait for the new carpets and drapes!!!! In with the new and out with the old! You will have the comfort of your bed which is a beautiful thing and you will be well rested. They do have wine and cookie hour in the evenings and a small continental breakfast. The breakfast could be more appealing, maybe supporting one of the local bakeries in town would be a nice touch and moving the breakfast choices back to the table instead of on the end of the countertop. I look forward to my next stay this summer, hopefully on the 3rd floor with a nice fresh look and feel. I do love that they have underground parking which is a plus! You need to be mindful of the removal of old toilets, beds, and microwaves as they make improvements to the property. They be gone soon enough.

I've lived here for 2.5 years, and I have never seen a bedbugs. What I really liked here is I had…read moremy dog with me 2.5 yrs ago, and they have a small dog park right around the corner from my room for my dog to go to the bathroom. My dog has since passed away, but I am still living here. It used to be pretty quiet at first, but since they started construction on Stewart, it's quite noisy at times, but all and all, it's not too bad, the neighbors are great, so I will be here until I can get into low income housing.

Not fancy, but clean and comfortable, with friendly staff. Very affordable with free wi-fi. And…read moreright across the street from the Nugget Casino.

Room #101 was in VERY POOR STATE OF REPAIR, floor around toilet seeps stinky water when standing in…read morefront of it, bathtub was disgusting, 1 of the 2 beds looked like it had not been changed, the window latch was broke, no lightbulb in the fixture between the two beds, the door safety lock was VERY difficult to operate. There were 3 cars parked around mine that did NOT have any licence plates on them, needless to say we slept with one eye open all night. Through it all they charged us top $$$ for it...

Just look at the photos, nothing like the wesite., broken TV. TV remote taped together, floor…read morebucking up so bad you trip, filthy.

The owner is a slumlord and only cares about the rent and not repairs..even after you tell him and…read morethe maintenance guy at same time.. he rented a place with out shower head and missing nob. No seals on doors and no lock on window...and no screen on window, told them about this two and half months ago but was told they will go to home Depot..two months ago..I guess the maintenance guy got lost...

It's now a monthly hotel and the application turns into an actual lease at the last set of…read moreparagraphs. Be careful, I bet it wouldn't stand up in court. It forces you to legally take the room you apply for even if you no longer want it once they have approved you for a room!