Just checked out. Very impressed. One of the cleanest rooms I've ever seen and the property is…read morecharming!

They put a California king mattress on a king size frame and I cracked my ankle on the metal that…read moresticks out about 4", three times! My husband did too! The shower was so small a large person would not fit in well at all! The refrigerator was too small! Air and heat way too noisy. Cheap on leaving coffee and tea! Never seen the people that worked there in two days! No extra towels!

The management! She is the best! We have been here for a few days now. This woman, the…read moremanager,takes care of her guests like family. I have been watching and she waters all the plants, she checks all the rooms, she tests the water of the pool. She checks on housekeeping. She treats her guests like family. The place is very clean and well managed.i can't say enough about this beautiful woman.

Awesome little place! Super clean rooms, comfortable beds, sweet employees. I can tell they put a…read morelot of time and money into renovations. We will definitely stay here over the CVI on our future trips.

We originally booked Sugar Loaf Mountain Motel because we mistakenly thought it was close to Lake…read moreTahoe... turns out it wasn't! But honestly, we're so glad we made that mistake because this ended up being one of our favorite stays. We only planned to stay one night, but we loved it so much that we extended for another night. My husband is really into paranormal history, and I had no idea Virginia City was one of his favorite places. I ended up falling in love with it too! The town is full of fascinating history, and it's just a short drive from the motel. Just keep in mind that most of the shops close fairly early, so it's best to explore during the day. The owners are some of the kindest and most accommodating people we've met. They made us feel so welcome, gave us great recommendations on places to visit around Virginia City, and were always happy to help. Every morning they also offer complimentary coffee and biscuits, which was such a nice touch. We traveled with our four dogs, and it was wonderful to find such a welcoming place for pet owners. Our room was on the smaller side, but it was cozy, comfortable, and had everything we needed. We especially loved the bathroom--it was very comfortable and well-kept. The people in Virginia City were incredibly friendly, and the whole experience was unforgettable. If you enjoy history, charming small towns, or anything paranormal, this is a fantastic place to stay. We came here by accident, but we'll definitely be coming back on purpose!

My husband and I loved this place. It is within walking distance to the main part of Virginia City…read morebut far enough away to be quiet. The little market on site open from 8-8 was very convenient. The Host and all other employees were so very helpful and would always ask if we needed anything if the saw us outside. The beds are really comfortable, and the room was very clean. Thank you to the Hosts and employees for making our stay very nice.

I had to put my 91 year old friend in a room here tonight due to the evacuation of the hawk fire…read more When I called a lady named Courtney answered and she gave us a great rate due to the emergency and she let us come in early without any fees and she was able to accommodate us by staying on the first floor and close to the exit for the dog. The room was clean and well stocked up! Courtney personally walked us to the room and made sure my friend was all set. Courtney went above and beyond. She deserves a high raise!!!!!!

I have been charged for a day I did not stay despite cancelling it on 6/30/26 at 7am for the July…read more2, date, well before the 48hrs deadline. After sleeping here 1 night, I knew I did not want to stay the additional date. Keep in mind, I added the additional date when I checked in on 6/29/26. At that time, I was told by the manager, Ravi Thiara that I could cancel it if I chose not to stay as long as it was 48 hrs. notice. On the 2nd night, while trying to run a bath, the water shut off completely. The shower handle was open all the way and the water just stopped! I was not able to take a bath. Called the front desk on my cell phone (no phone in the room). The front desk told me "That happens when a lot of people shower at the same time" and the clerk hung up. They did not offer to send maintenance up and did not make any suggestions for a resolution whatsoever. The road/highway noise is very load. Windows are not insulated. You will not get any sleep here. They do not provide daily room service, and only offer fresh towels and toilet paper upon request. Most importantly, they charge a "transient tax" at a rate of 11% per day. This was not disclosed to me when I booked the room directly by phone. I found out about this tax after I had already stayed one day. My rate was $15.24 per day. During my stay, I asked the front desk clerks if I can speak to the manager, and I also called the front desk several times and left messages for the manager. The clerks told me I could not speak to him, and that they are only allowed to email the manager or leave post it notes on his door. This tells me he lives on site, but is not accessible to his staff or to customers for that matter. To date, the manager has not returned my messages or calls and never addressed my concerns. I have filed a fraud investigation with my bank. I am also contacting the Nevada Attorney General for fraud. I was only supposed to pay $561.33 for 3 nights with Pet Fee. They charged my debt card $881.64 the day before I checked out for 4 nights with pet fee. I took pictures when I checkout in case this manager tried to say my miniature dachshund caused damage.

Loved the room decor it's like traveling back in time. Very clean. Comfortable huge bed, clean…read moresheets and awesome pillows, cable TV and coffee maker, good condiments. Staff was great and wore masked and sanitized. Close to center of town. Quite. Little porch with chair to watch the sunset and rise over the mountains. No A/C, but room was comfortable even in late August and was informed no A/C prior to booking. Kudos! Was even shown the room and given opportunity to cancel. No Wi-fi, no refrigerator. No vending machines or ice. No breakfast. Even without these things was still a great place to stay. If your looking for authenticity this is the place. Would highly recommend.

Can't go wrong with this bargain mom & pop spot…read more Went in with reasonably low expectations, and left pleasantly surprised. Pluses ... - Owners are pleasant and friendly. - Room was clean, quite spacious and quaintly decorated. - The fireplace in room #5 is a nice touch, and can be operated with or without heat for ambiance - Parking was right outside our unit's door. - Quiet location - Large king bed Minus ... - bed wasn't the most comfortable, but the pillows were excellent. I know these folks are owner/operators on a budget (she even cleans the rooms herself), so perhaps egg-carton mattress toppers might be an alternative to add comfort without the expense of new mattresses? - walls are a bit thin, but our neighbors were quiet so it wasn't a problem - a bit of a walk to downtown Virginia City -- .4 mile to Cafe Del Rio (nearest restaurant); .6 mile to southern most shops; .8 mile to center of town. We like to walk, so it wasn't a problem for us, but would've been nice to be in the heart of town. Street lights do end a few blocks before reaching the Comstock, so be prepared if you're walking at night (we used our phone flashlights and were fine.) TIPS: Don't expect anything fancy (such as in room phones and wifi -- although we were told you can get wifi if you're near the front office), and cell coverage is sketchy - but you'll find that throughout Virginia City. Ask for a hair dryer at check-in if you think you'll need one, as they don't come standard in rooms. Aside from that, can't really complain. Great value for the price ($60 on a Saturday night). Would definitely recommend the Comstock and stay there again.

So I have given this place (Frontier Motel, Royal Motel, Five Star Motel LLC.. which ever name they…read morego by.) a few try's now.. My first stay I was up front along the sidewalk. Aside from the constant road noise and homeless yelling at god knows what every so often.. it was... decent. -Relatively clean -The room echos pretty badly. -Clean towels were provided. I have stayed in that room on two other occasions. -Nothing to report Other than the room I'm currently in now I stayed in the 2nd story unit directly above the boarded up space that used to be a general store. When checking in -The receptionist couldn't seem to remember if the room had been cleaned or not... it was Not cleaned. (Video and or pictures provided) -There's a 2nd door in the room, where it leads is unknown. *Mind you these rooms are $80 a night... I had taken note of these things but I'm understanding, willing and had planned to let them go. Mistakes happen, this is the Capital of Nevada so cost to run a business is probably bit higher, I don't know. Anyway, what I do know is I called the provided phone number earlier this evening and spoke with "Harry". Stated that I was just looking for a night but was interested in doing a longer stay starting mid week next week. I explained my financial situation and was clearly told they could do $70 for the night (what was remaining of the night). *note that this was already well into the evening at 7:30pm So about 10-15 minutes into getting settled into the (non smoking room that literally had a cigarette butt on the floor). ..I get a phone call from the office saying Harry didn't say that they could do $70 and actually had me come back in to pay the.... $10... it's a few minutes from 8pm... ""The building permits that have been pursued for the last two and a half years are for a motel -- they are not for an apartment," Carson City Community Development Director Hope Sullivan said. "This use is a motel, and it needs to function as a motel and not as an apartment complex""

Spotless large rooms, friendly and helpful staff, and the owner makes himself available for…read moreanything that is needed!

had great friendly staff. Clean rooms, a hottub and sauna. The staff was very easy to talk to if we…read moreneeded any help. They had a breakfast, simple but perfect before hitting the slopes. Right next to downtown. Most affordable hotel in the downtown area.