I requested hemming services for a formal gown dress. I received a quick response upon inquiring…read moreabout this service and my dress was ready within the week.

They can be trusted with precious things. We have had them do linens, silks, sweaters, suiting you…read morename it. everything has been well done. Just be sure to let them know exactly how you like your starch on shirts. Better than the cleaners we had in Seattle and fairly priced.

I've been coming to this place for years now, probably close to a decade, and my dress shirts and…read moresuits always come back pristine. I've tried out several different dry cleaners in Thurston County and they were all disappointments. Come here and have Caroline take care of all your dry cleaning needs. She and her team consistently provide top notch service.

Have had a few pairs of pants hemmed, and a couple things dry cleaned. Good work, fair prices…read more Quality

I brought in a VERY dirty baseball cap that has a lot of personal significance to me…read more The cap is well over two decades old, and irreplicable. I did not expect the cap to be restored to new condition, or to even get fully cleaned. I was absolutely amazed by the results. The cap was something that only the owner could love, but it was so dirty you couldn't actually read any writing on it. Two days later I went back and they had it looking almost brand new. That they treat even a minor item with that kind of care and attention shows their commitment to top quality output. I was very pleasantly surprised. Their price was very reasonable. Well Done to them, and very much appreciated.

Very friendly and rofessional service. I needed an alteration done to a Pair of slacks. We took…read morecare of it quickly and did a very nice job. It was a reasonable price up it more than I expect, But think there was value in the price. I'll be back when I need some dry cleaning done or other alterations.

I don't understand why the low rating as I feel they are the best dry cleaners around. I've been…read moreusing them for many years and they provide an excellent service.

This is half a bad review about this place (DuPont Cleaners in DuPont) and half a good review about…read moreanother place (Super Cleaners 2 in Lacey): I went into DuPont Cleaners to get two jackets dry cleaned. I've had them dry clean my stuff before, so I figured it would be a quick drop-off. The thing is, one of my jackets was really messed up because I had worn and ruined it from playing night laser tag in and around an old military fort in Port Townsend. As you can see in the photos, I ended up with a lot of "stickers" all over my jacket. So I walked in to DuPont Cleaners and laid the jackets on the counter. The person working there took one look at it and said, "we can't do that." She then picked up my other jacket and started inspecting it. So I told her, "If you're not willing to do it, then I'm going to have to take both jackets to another place." Then I picked up the jackets, walked out the door, and Google-mapped another dry cleaner place. I found one in Lacey called Super Cleaners 2. I took it to them and the person working there had no issues with it. She even pointed out repairs that should be done to that jacket. I just picked up my jacket yesterday from that Super Cleaners 2 in Lacey and, as you can see, they did a great job. So in terms of being willing to get the job done for the customer, I don't recommend DuPont Cleaners, but I highly recommend Super Cleaners 2 in Lacey.

There are not many dry cleaners in Tacoma. University Place Cleaners have reasonable prices and do…read morea good job. They have a convenient location with parking.

Had them fix a hem that had fallen out of a uniform piece. About $17 and finished in a week.read more

I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

Overall, it was a positive experience. The owner greeted us warmly when I picked up my garment,…read morewhich immediately created a good impression. Although the customer service during the initial drop-off could be a bit more personable, the quality of the alterations was outstanding. I had pants shortened, and the craftsmanship was excellent. Prices are competitive. Regarding delivery, I mixed up the drop-off and pick-up dates, but the delivery person was friendly, leaving my items at the front door. Communication through their app is smooth and efficient.

I love this place. They deliver n pick up. The work quality is right on point. I strongly…read morerecommend this place if you are looking for a great laundry service. Also they do wash n fold service which I used when I was really busy.

Summer time is here washed my bed sheets laundries / pillows came back like it's brand new…read more If you have an important clothes as gift or needs something to make it shine ?? I recommend here They also pick up / drop off your laundries All you gotta do is just put your dirty clothes outside in the bag and they will bring it back to your door all fresh and new . Thank you

Loved this place! The service was quick and flawless. Went in to get my fiancé's suit altered and…read morethe team paid great attention to detail to the fit considering the fabric. The price was more affordable than other places we got quotes from. Going to come here for all my alteration needs!

Alterations? Don't do it. I spent $35 each on jersey knit dresses to have shortened and the hemline…read morechanged from scalloped to straight. The dresses were shortened a bit but remain with a scalloped hemline. They wanted to charge more to fix their mistake. No, thank you.

Everything the service is great the patron is a dream to work with friendly and welcoming…read moreprofessional all mixed into one. Great location easy to find.

Couldn't be worse. Ruined dress shirts. Refused to replace them. Because they're the only option in…read moretown, returned. Brought dress cloths for a business trip ON TUESDAY and they were promised Saturday after 3:00. They failed to complete the order. Now I'm short the clothes I needed. Do not trust them. Do not use them. STAY. AWAY. They do not provide quality customer service or reliable production. And they're not inexpensive! They have one job: clean clothes when they're promised. AND THEY FAILED.

I took a 300 dollar silk Duvet in to have it cleaned. Label on it said dry clean only. I got it…read morehome opened it to find they had washed it. It was wrinkled and the silk was bunched up along the edges. I went back to talk to them and they argued that it had been dry cleaned not washed and then their only option was they would dry clean it now, it was already ruined. I have had this cleaned before and It looked new as when I purchased it not wrinkled and puckered. I worked in a cleaners when I was younger and know what I dry cleaned item should look like. I don't know if this has changed hands or what but service is not what it was when I have used them in the past. Will not be going back.

Couldn't be better. I am disabled and the kind gentleman (owner?) came outside to help me over the…read morecurb. One of my items I needed right away and they went out of their way to get it to me in time for my trip. They did miracles in getting permanent wrinkles out of a polyester summer topper.